In the heart of London, DoubleTree by Hilton London - Docklands Riverside offers a tranquil retreat with an on-site garden and library. Savor international cuisine at Columbia restaurant, grab a coffee from the shop or unwind on the riverside terrace while enjoying free WiFi in public areas. Guests rave about breakfast and helpful staff.
At a&o London Docklands Riverside, you'll be within a 10-minute drive of Tower of London and Tower Bridge. Other highlights include 2 bars/lounges, a snack bar/deli, and a terrace. The helpful staff and breakfast get great marks from fellow travelers.
At a glance
DONE
Hotel size
378 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Onsite parking available only on request
Covered onsite self parking (GBP 25 per night)
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Transfers
Free ferry terminal shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 bars/lounges
Barbecue grills
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Bicycle rentals nearby
Boat tours nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
3 buildings/towers
Built in 1991
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
47-inch Smart TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
More
Housekeeping on request
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Urban Beach - This bar specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Columbia Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 13 for adults and GBP 6.5 for children
Early check-in can be arranged for an extra charge of GBP 13 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 13 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 13 per pet, per day
Parking
Covered self parking costs GBP 25 per night
Guests must contact this property in advance to reserve onsite parking
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London
Frequently asked questions
Does a&o London Docklands Riverside offer free cancellation for a full refund?
Yes, a&o London Docklands Riverside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at a&o London Docklands Riverside?
Yes, dogs are welcome. There's a charge of GBP 13 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at a&o London Docklands Riverside?
Yes. Self parking costs GBP 25 per night. Parking spots may be limited.
What are the check-in and check-out times at a&o London Docklands Riverside?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of GBP 13 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of GBP 13 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at a&o London Docklands Riverside and nearby?
Have fun with nearby activities like cycling and boat tours. Enjoy amenities like 2 bars and a garden.
What's the area around a&o London Docklands Riverside like?
A&o London Docklands Riverside is located by the river in Southwark. Popular attractions include Tower Bridge, which is 7 minutes away by car.
Travelers give top marks for the hotel's prime location.
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Reviews
a&o London Docklands Riverside Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.0
Amenities
8.6
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, great, phenomenal, and tasty with a good selection. (55 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
View
Breakfast
Location
River
Ferry
Bed
Lobby
Children
Reviews
Verified
8/10 Very good
Apr 9, 2026
Convenient travel to the city by boat
Anusha Ramesh
Anusha Ramesh, 7-night trip
Verified
8/10 Very good
Apr 23, 2026
No cups, tea etc in room.
Room excellent
Food had to be prebooked.
I would 100% stay again
Alan
Alan, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Very friendly staff z, clean room .
Kinyanjui
Kinyanjui, 1-night trip
Verified
8/10 Very good
Jan 9, 2026
Amazing location and nice size room
Nicola
Nicola, 1-night trip
Verified
8/10 Very good
Jan 29, 2026
Lovely, helpful staff.
Lisa
Lisa, 2-night trip
Verified
8/10 Very good
Jan 20, 2026
Nice room, good location and friendly staff. Hotel very worn and old hilton signs still evident in bathroom, needs a refresh
Nicole
Nicole, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2025
Good location, very good breakfast
Ian
Ian, 1-night trip
Verified
8/10 Very good
Oct 8, 2025
Friendly and accommodating staff. Great place to stay.
Sylvia
Sylvia, 3-night trip
Verified
8/10 Very good
Jan 21, 2026
Lovely room, very clean and well organised. Staff were helpful. It would've been nice to have tea and coffee in the room.
Sarah
Sarah, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2025
Good location, good price.
Gareth
Gareth, 3-night trip
Verified
8/10 Very good
Nov 7, 2025
clean room, nice breakfast.
Graham
Graham, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Didn’t expect the room to be as big as it was for the price we paid. And lots of towels given which was amazing! Comfy beds and sheets. My son loved the bunk beds and the privacy curtain
Abigail
Abigail, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Good breakfast. Comfortable beds
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Room was clean, plenty of towels, would've been nice to have a small fridge, particularly in summer. Balcony was a lovely surprise and all, ALL the staff smiled and were very friendly. I could be cynical and attribute this to the new management 'bounce' but hope it shall continue as I am looking forward to return soon.
Barry
Barry, 2-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Very good location
Manosh
Manosh, 4-night trip
Verified
10/10 Exceptional
Jul 19, 2025
Wonderful location
Balendu
Balendu, 6-night trip
Verified
10/10 Exceptional
Jan 25, 2026
My stay was fantastic. The room was spacious, clean and lovely decor. Bed was so big and we had a lovely river view. Staff we're friendly and helpful, check in was quick and easy. Breakfast was nice, a good selection. The only negative is the parking is so expensive, £25 for 1 night!! We parked on the street outside as its free Saturday and Sunday's. I will admit, it put me off at 1st this place being named as an hostel but it is more like a hotel. All in all, a lovely stay. We will be back
he street outside as its f and S
Louise
Louise, 1-night trip
Verified
10/10 Exceptional
May 29, 2025
Great property in a great location and fabulous staff
Allan
Allan, 3-night trip
Verified
8/10 Very good
Jan 22, 2026
Quite pleased. Room was clean, staff were helpful. No glasses, cups, kettle or ironing facilities in the room. Did not bother me particularly but good to know if it would bother you.
Stuart
Stuart, 3-night trip
Verified
10/10 Exceptional
May 29, 2025
Amazing hotel to experience very clean food very nice comfort was amazing overall excellent
Asisat
Asisat, 1-night trip
Verified
6/10 Good
Feb 15, 2026
The room was nice but the bed was a small double with only one pillow each which wasn’t very comfortable for two adults, there was no tea or coffee facilities in the room, and not even a cup or a glass to drink tap water from, and the breakfast was terrible for the price. No bacon, no tomatoes, no mushrooms, no fried or scrambled egg, and the food what was there was stone cold
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2025
Fantastic breakfast, service and boat taxi
Krzysztofa
Krzysztofa, 1-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Staff were really helpful and friendly. The hotel put on a ferry service over to Canary Wharf, which we used a lot and worked well. The room was clean and all amenities were there, complete with lovely views of the river and Canary Wharf. Breakfast was tasty, parking was easy and cheaper than other areas. Would 100% recommend the hotel.
MandaJen
MandaJen, 1-night trip
Verified
10/10 Exceptional
Jul 1, 2025
The hotel was stunning and the free uber boat service is brilliant
Kelsey
Kelsey, 2-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Friendly amd welocming
The hotel was clean and tidy. We have stayed here for our last four trips to London
Always welcoming and friendly staff. Lovely hotel. Added bonus of the boat to Canary Wharf for guests