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Best Western Cy-Fair

2.5 star property
Suburban hotel in Houston with outdoor pool and 24-hour fitness

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Photo gallery for Best Western Cy-Fair

Free breakfast
Free breakfast
Outdoor pool, sun loungers
Exterior
Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, down comforters, in-room safe, desk
In the heart of FM 1960, Hampton Inn Houston Northwest offers a warm welcome with free breakfast and a refreshing outdoor pool. Connect to in-room WiFi, unwind on the sun-kissed terrace or take advantage of dry cleaning services. With helpful staff and convenient amenities like coffee/tea in the lobby, this hotel is an ideal retreat.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is CNY515
CNY602 total
includes taxes & fees
Oct 12 - Oct 13

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Sofa bed - queen
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Free parking
8.0 out of 10, Very Good, 618 reviews
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About the neighborhood

Map
20035 Northwest Fwy, Houston, TX, 77065

What's nearby

  • Traders Village - 3 min drive - 3.4 km
  • Berry Center - 10 min drive - 10.4 km
  • Sam Houston Race Park - 11 min drive - 10.0 km
  • Willowbrook Mall - 11 min drive - 11.8 km
  • Vintage Park - 14 min drive - 14.8 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 36 min drive
  • Houston William Hobby Airport (HOU) - 55 min drive
  • Houston Station - 24 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Speedy Stop - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬5 min walk

About this property

Best Western Cy-Fair

When you stay at Best Western Cy-Fair, you'll be within a 15-minute drive of Houston Premium Outlets and CityCentre. You can get a workout in at the 24-hour fitness center or take a dip in the outdoor pool. Also, this hotel is within a short drive of Memorial City Mall. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 61 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas
    • No alcohol served onsite
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free breakfast
  • Coffee/tea in a common area

Traveling with children

  • Fence around the pool

What to do

  • Use of nearby fitness center

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Water-efficient showers only

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hampton Inn Hotel Houston Northwest
Hampton Inn Houston Northwest
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hampton Inn Houston Northwest Hotel
Best Western Cy-Fair Hotel
Best Western Cy-Fair Houston
Hampton Inn Houston Northwest
Best Western Cy-Fair Hotel Houston

Frequently asked questions

Is there a pool at Best Western Cy-Fair?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Cy-Fair?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Cy-Fair?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Cy-Fair?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Best Western Cy-Fair and nearby?

Best Western Cy-Fair has an outdoor pool and a 24-hour fitness center.

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Best Western Cy-Fair Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Building
Bed
Breakfast
Water
Air conditioning
Bathroom
Shower
Elevator

What guests liked

  • Breakfast offered a good variety and was exceptionally good. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

This hotel was amazing! Comfortable beds and very clean. Would stay there again in a heartbeat!
Mark, 1-night trip

10/10 Exceptional

The property is being remodeled and changed to a new name from the old name so some things were out of place but my day was very nice and the room was very clean. Breakfast was good also.
Zuleka, 1-night trip

6/10 Good

OK place.

Nice little hotel, rooms were clean and comfortable. The location is not the best. The parking lot had suspicious activities, when I told the front desk they were not concerned. Made it through the night fine and the breakfast was not bad at all.
Neal, 1-night trip

8/10 Very good

MY STAY IN ROOM WAS GOOD ,HALLWAYS VERY HOT , TOO MANY HOMELESS PEOPLE AROUND , GROUNDS WERE NOT VERY CLEAN AROUND AREA , COFFEE FOR THE GUEST WAS COLD ,
jessica, 3-night trip

8/10 Very good

It was ok. The elevator didn’t work
Iesha, 1-night trip

4/10 Fair

The staff were friendly however upon my evening arrival the room I was given wasn’t cleaned and the tv was on. I was given another room which I appreciated but the floors were dirty, I killed a big roach and there was someone else’s hair on the towels.
Tremaine, 3-night trip

2/10 Poor

Elevators didn't work. Washer out of order. Lobby, hallways and breakfast area smelled like weed 24/7. Cans of febreeze available on lobby counter and lounge but didn't help. No shampoo in room or lobby or housekeeping room.
Jason, 1-night trip

2/10 Poor

This place is busted. Was under renovations when I was there. Front door didn’t shut, no sign on the building, elevator didn’t work. When I walked into my room at midnight for the first time, there was two randos sleeping in the room that I PAID FOR AND HAD KEYS!!! I was pissed off and the front desk had ZERO employees on site, 3 security guards who could only give me a spare single room for us 4 people. I told them you better not let nobody else in here or I’ll John wick them mfs in my room. DO NOT COME HERE.
Derek, 1-night trip

2/10 Poor

I was told once I made it, I had a hundred cash deposit. It should be advertised bigger or in a certain area to customers to know ahead of time. I still can’t get no solid response on what happening, or how I can get a refund.
Kendrick, 1-night trip

2/10 Poor

I saw illegal activity in the parking lot. There were people hovering around all the stairways and different people going in and out of the same room. My uber warned me about the place. We went around the property once and I knew I needed to book somewhere else. The picture of the pool is also false advertising and didn’t even have water filled all the way up in it. Some of the doors to the rooms do not lock properly. I booked this place because of the photos and that it says it’s a “best western” it is not. It’s a Travelodge with a super sketchy atmosphere. Please beware!
Madeleine, 1-night trip

10/10 Exceptional

Very comfortable and affordable and variety of foods to eat for breakfast
ASNIER, 2-night trip

4/10 Fair

Whole 3 floor was closed for construction Noisy Breakfast was joke.
SAIRA, 1-night trip

10/10 Exceptional

Houston

Very nice hotel , I would stay there again!
Ted, 1-night trip

2/10 Poor

Staff was horrible and hotel is old.
Adrian, 2-night trip

2/10 Poor

Got there to only find out our reservation was canceled with no notice.
Abraham, 1-night trip

8/10 Very good

This is an older Hampton Inn that is under going a remodel. The hotel was clean and all staff was very welcoming. The free breakfast was plain and didn't change but served it's purpose. Plenty of restaurants and shopping nearby. Easy access to highway for travel to and from.
Floyd, 2-night trip

10/10 Exceptional

The night front desk lady....not so friendly...overall everything was nice!!
Noe A., 1-night trip

2/10 Poor

This hotel needs an upgrade.
Alex, 1-night trip

2/10 Poor

Couldn’t stay there it was so bad
Robert, 1-night trip

4/10 Fair

Didn’t know it was under construction/remodel. Lobby is a real mess. No hot water, room condition was marginal. I think it might have been an attempt at remodeling but the workmanship was extremely poor. Will say the breakfast was decent. Day clerk at front folding table was very rude
David, 2-night trip

10/10 Exceptional

The property was still under construction but it was still nice. The only problem I had was that the tv kept turning off while was watching it. The breakfast was good and the check in was easy. The hotel was in a good location and right of the highway.
Monica, 1-night trip

6/10 Good

We choose Hampton Inns for the quality. This one was rundown with cracks in the walls and doors that don’t close properly. The potatoes at breakfast, though, were the high point.
Noel, 4-night trip

6/10 Good

This is an older hotel that is tired looking. New commodes are stacked near the elevator, along with a tarp that closed off a section/room. The room was clean and all features worked. The price reflects the property condition and is a good value.
Jeffrey, 1-night trip

2/10 Poor

The hotel was under renovation and we were not informed of it when we booked the hotel. There was no egg of any form for breakfast. Sad
Sunil, 1-night trip

10/10 Exceptional

The customer service was great. The rooms where very clean and had everything that was needed. The only issue for me was that the pillows where way to soft and had bo support to them. Other then that it was a great experience and a lot of fun.
Charles, 1-night trip