Downtown Kota Kinabalu's Grandis Hotel offers a luxurious retreat with a rooftop terrace, poolside bar, and on-site shopping mall. Enjoy high-speed WiFi in your room or by the outdoor pool and children's pool. With luggage storage, dry cleaning services, and multilingual staff at the 24-hour front desk.
Suria Sabah Shopping Mall, 1A Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, 88000
What's nearby
Suria Sabah Shopping Mall - 1 min walk - 0.1 km
Wisma Merdeka Shopping Center - 8 min walk - 0.7 km
Gaya Street Sunday Market - 8 min walk - 0.7 km
KK Plaza - 10 min walk - 0.8 km
Kota Kinabalu Central Market - 11 min walk - 1.0 km
Getting around
Kota Kinabalu Intl. Airport (BKI) - 9 min drive
Tanjung Aru Station - 5 min drive
Putatan Station - 20 min drive
Kawang Station - 27 min drive
Airport shuttle (surcharge)
Restaurants
‪Suria Food Court - ‬6 min walk
‪BEANS N BEANS - ‬5 min walk
‪Sushi Zanmai - ‬4 min walk
‪Baskin-Robbins - ‬5 min walk
‪Sushi King - ‬6 min walk
About this property
Grandis Hotel
Take in the views from the rooftop terrace when you stay at Grandis Hotel. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other features include a poolside bar, a children's pool, and a snack bar/deli.
At a glance
DONE
Hotel size
188 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Shopping mall on site
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 48 per person
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for MYR 150.0 per day
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Grandis Hotel
Grandis Hotel Kota Kinabalu
Grandis Kota Kinabalu
Hotel Grandis
Hotel Grandis Kota Kinabalu, Sabah
Grandis Hotel Hotel
Grandis Hotel Kota Kinabalu
Grandis Hotel Hotel Kota Kinabalu
Frequently asked questions
Is there a pool at Grandis Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grandis Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grandis Hotel?
Sorry, there's no onsite parking at Grandis Hotel.
Is airport shuttle service offered by Grandis Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grandis Hotel?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Grandis Hotel and nearby?
Grandis Hotel has an outdoor pool.
Are there restaurants at or near Grandis Hotel?
Yes, there's an onsite restaurant.
What's the area around Grandis Hotel like?
Grandis Hotel is in Downtown Kota Kinabalu, a short 2-minute walk from Jesselton Point Ferry Terminal and 4 minutes' walk from Suria Sabah Shopping Mall.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Grandis Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
9.0
Location
8.6
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The rooftop pool was a great spot to swim and relax with a nice view of the sunset. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Shopping malls
Lobby
Breakfast
Food
Luggage
Value
Reviews
Verified
10/10 Exceptional
Aug 29, 2025
The facilities and room accommodation were excellent
Charles
Charles, 2-night trip
Verified
8/10 Very good
Nov 4, 2025
Spacious rooms and great location. Starting to show it’s age though.
Steven
Steven, 2-night trip
Verified
10/10 Exceptional
Aug 22, 2024
Perfect stay
Great hotel and service.
Loved the roof top pool and bar, great place to cool down.
Emanuele
Emanuele, 2-night trip
Verified
8/10 Very good
Oct 15, 2024
Staff very helpful and hotel spotless. Well located. We had a really pleasant stay and would stay again
Rona
Rona, 2-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Been here before. Like I have said then, and now, excellent location and hotel. Clean, big rooms and excellent staff. There can be no other. Try it, and you won't regret.
Thank you once again Grandis.
Richard
Richard, 3-night trip
Verified
10/10 Exceptional
Apr 7, 2024
Great place
Great location, right between Suriah shopping centre and Jesselton Quay. Staff were lovely and super accomodating. The rooftop was a great spot to swim and get beers after and watch the sunset.
Leon
Leon, 5-night trip
Verified
10/10 Exceptional
Jun 29, 2024
Location is great! Great sunset view if you go up to the roof bar. Ongoing construction by the water. Would be amazing once that area is done
Jessie
Jessie, 5-night trip
Verified
8/10 Very good
Sep 13, 2024
The staff were very friendly and attentive, position of property was great. The rooms were a bit noisy, & there were heaps of kids running around.
Louise
Louise, 2-night trip
Verified
8/10 Very good
Oct 11, 2024
Staff extremely nice and helpful and hotel spotlessly clean. Decent facilities although a little older. Breakfast has wide selection of basic foods. Coffee not so great but lots of coffee shops near by. Very convenient location.
Rona
Rona, 2-night trip
Verified
10/10 Exceptional
Sep 1, 2024
Nice spacious rooms and good views over the sea. Staff very helpful and friendly. Only slight negatives was tgat the bars clided at 10pm which is a littke early, and some of the "hot" breakfast items were not kept that hot. But overall thoroughly recommend the Grandis when staying in Kota Kibabalu and we would not hesitate to stay again.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Apr 16, 2024
The family room we booked for 3 persons was very spacious and clean. The bathroom was huge and spacious. We enjoyed our stay. The front desk service staff - Irfan and Eva were very friendly and helpful. Irfan gave us some information and tips on where to eat and how to walk. He was very patient and smiley all the time. We were happy with the room and the service.
Jane
Jane, 1-night trip
Verified
10/10 Exceptional
Apr 10, 2025
Based on my observations and comparing with some hotels that I stayed before, I shared with PIC at related areas of responsibility and most importantly they listed and noted those areas that I mentioned and recommended for improvement. This means they are interested to continuously improve and become better, this energy is positive.
Overall, I am glad to stay there as very conveniently located together with Siri’s Shopping Mall, I did some shopping and dine there too.
In fact the in-dining I ordered a roasted salmon was simply delicious 👌
Bakar Zainuddin
Bakar Zainuddin, 5-night trip
Verified
10/10 Exceptional
Apr 8, 2024
We made two separate visits within the same week. Welcome was very different. First time no welcome porters and we carried own luggage in and up to our room. Receptionists were more formal and treated it more like a business. Second we had a great experience- were greeted by porters who carried bags in and took up to our rooms. Reception gave a very warm greeting and very chatty. Breakfast was great with wide selection of food. Pool was nice and clean with few people using it. We couldn’t find anyone to get towels from though. Hotel was clean throughout. Rooms were nice and big. Our request for maintenance was met within a few minutes and simple problem solved. Great location for the mall which you could access straight from the hotel.
Jackie
Jackie, 1-night trip
Verified
8/10 Very good
Feb 3, 2026
all smooth
jasmindar kaur
jasmindar kaur, 3-night trip
Verified
10/10 Exceptional
Feb 18, 2026
-
Mads Dam
Mads Dam, 3-night trip
Verified
8/10 Very good
Sep 8, 2022
Good hotel with good value especially with free breakfast and dinner. Furniture were bit old but comfortable. Spacious family room.
Hwa Feng
Hwa Feng, 2-night trip
Verified
10/10 Exceptional
Aug 22, 2022
Great stay, but eat somewhere else
Good location and pool. Clean room, nice shower. Food was terrible.
Sara
Sara, 2-night trip
Verified
8/10 Very good
Mar 15, 2024
Overall good and had a pleasant stay. Thank you
Robert Thomson
Robert Thomson, 3-night trip
Verified
8/10 Very good
May 12, 2024
Walkable.
Khalidi
Khalidi, 3-night trip
Verified
10/10 Exceptional
Aug 7, 2022
Wonderful stay at Grandis
Wonderful location, right next to the mall and connected to the hotel. Was given a partial seaview and room is big and spacious. Aircon is not that strong though.
Merlyn Melissa
Merlyn Melissa, 2-night trip
Verified
6/10 Good
Jan 22, 2026
The room is noisy because of the air conditioner even I changed my room.
CHEUNG
CHEUNG, 2-night trip
Verified
10/10 Exceptional
Apr 19, 2023
Very huge and comfy room with good sound proof walls and window. Very convenient to amenities and Suria mall connected to it at L1. Breakfast selections can be better improved with healthier choice selections.
Tiffany
Tiffany, 2-night trip
Verified
8/10 Very good
Jul 12, 2024
The front desk staff are excellent, yet the 1st floor restaurant staff are very impolite especially those serve in the dinner time
HOK ON
HOK ON, 4-night trip
Verified
8/10 Very good
Apr 22, 2024
overall ok, but the shower not hot enough
Fang Jun
Fang Jun, 1-night trip
Verified
6/10 Good
Dec 25, 2023
Underwhelming.
Arrived on the eve of christmas. It was evident the hotel is shortstaffed. we had to carry our luggages from the car to the lobby.
the management has failed to plan for this.
The value for money is not great either. The room is decent but not great. The breakfast (for the price) is too expensive for the spread.
bear in mind, there are other great hotels in the city for cheaper price. you are paying for the location and thats it.