The shower didn’t work, no hot water, I paid a deposit November 8 & here it is December 7th still no refund. The transaction shows pending. They all act like they don’t know what’s what ! They use to be upscale now they are 1/10 highly do NOT recommend
Kelsey
Kelsey,2 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 11 月 20 日
they're renovating and didnt say anything till i booked it. Then after i booked , sent and email saying its nonrefundable. lovely.
Nivash
Nivash,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 11 月 18 日
Hotel Derek is being closed down. And yet it is somehow still available to reserve? No amenities are available, there were hardly any workers, everything was dirty, it smelled so bad, there was a bandaid in the refrigerator, the bathtub would not drain. Everything was in terrible condition and it should not be available to guests.
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 17 日
This property was out dated. The pictures did not represent the property. The pillows were hard and flat, the bed was hard. No stop or body wash. No black out curtains. Fridge in room didn't work. No amenities available, but they didn't email until it was too late to cancel. This was NOT a 4 star experience.
Janet
Janet,1 晚浪漫旅行
Travelocity真实住客点评
4/10 尚可
2024 年 11 月 12 日
Hotel is about to shut down.
Hotel is about to shut down. In its last days and it was not good.
Thomas
Thomas,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 8 日
It is in such bad shape DO NOT STAY. Staff was so friendly but the place needs closed down! So MOLDY I got sick and no hot water unless you wait 15 minutes
Liz & Robert
Liz & Robert,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 31 日
Such a very nice hotel that needs renovation and take out the tubs. Looks 80 retro and way too dark in rooms and hallways. Exterior is very nice. Has plumbing issues also. No staff on duty.
Terald
Terald,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 29 日
I don’t have anything good to say aside from they need to be closed until they fully renovate.
breenecia
breenecia,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 28 日
Está horrible, el hotel no tiene servicio, no tiene nada, es un mugrero
carlos
carlos,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 28 日
It was in the perfect location. Clean facility but pillows could have been more comfortable.
Nancy
Nancy,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 27 日
Worst stay ever
Horrible, worst experience ever for a supposed luxury hotel, extremely upset with what I was charged I could gave stayed at a Holiday and had better room service, shower, toilet, elevator waa horrible and old.
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 9 月 20 日
Attention à tous les voyageurs le restaurant est fermé, le gym n’est pas ouvert et la piscine est fermée . Les chambres ne sont pas très propres . Pour ma part, mon rideau était déchiré Mon coffre fort ne fonctionnait pas . Et j’ai dû changer de chambre trois fois pour avoir quelque chose d’un peu plus propre Mais au moins le lit était confortable. Pour lorsque j’ai réservé ma chambre sur Expedia, rien n’était mentionné par rapport au service comme restaurant piscine et Gym qui était fermé et non accessible
Ginette
Ginette,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2024 年 9 月 17 日
Yves
Yves,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 9 月 14 日
kenton
kenton,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 9 月 12 日
Hotel muito ruim.
Café ruim.
Fabio
Fabio,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 9 月 6 日
Henry
Henry,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 2 日
Me and my went to have some alone time at the bar and pool which neither was available per the manager they have informed you guys of the amenities not being available for what i oaid i could have went somewhere where i get it all. Parking only had valet there wasnt any other option due to them closing in two weeks smh
stacy
stacy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 1 日
Jacquelyn
Jacquelyn,4 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 8 月 19 日
Didn’t like anything but the valet people, hotel amenities all closed. Smelled like sewer inside hotel.
Alicia
Alicia,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 8 月 14 日
Everything was shut down and I was told the balcony room I had prepaid was unavailable. they did not credit me anything for the room downgrade
Jeremy
Jeremy,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 8 月 11 日
The staff were friendly, but what i didn't like was no one told us due to them renovating at the end of the month none of the amenities weren't available, which left us scrambling to find somewhere to eat breakfast. It was no pool or fitness center to decompress at the beginning or end of each day. Maybe once the renovations are done it will be a much better place to visit