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ibis Hamburg Alster Centrum

3.5 star property
Pet-friendly hotel connected to the convention center, within easy reach of Alster Lakes

Choose dates to view prices

Photo gallery for ibis Hamburg Alster Centrum

Land view from property
Bar (on property)
Exterior
Exterior
Room, 2 Twin Beds | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Located in Hamburg City Center, ibis Hamburg Alster Centrum offers a welcoming retreat. Connect to WiFi and take advantage of dry cleaning/laundry services. The helpful staff has left a lasting impression on previous guests, who can also rent bikes to explore the city or visit nearby Hamburg City Hall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • 24/7 front desk
  • Parking available
  • Laundry facilities
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Luggage storage
  • Lockers available
  • Bike rental

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
The current price is CNY668
CNY715 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (New Sleep Easy Concept)

8.4 out of 10
Very good
(43 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Hair dryer
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

7.8 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

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ibis Hamburg City
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,005 reviews
The price is CNY596
CNY638 total
includes taxes & fees
Dec 8 - Dec 9
ibis Hamburg City
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About the neighborhood

Map
Holzdamm 4-12 & 16, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 12 min walk - 1.1 km
  • Miniatur Wunderland - 3 min drive - 2.6 km
  • Reeperbahn - 3 min drive - 2.7 km
  • Hamburg Cruise Center - 4 min drive - 3.0 km
  • Elbe Philharmonic Hall - 4 min drive - 3.0 km

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • Hamburg Central Station - 7 min walk
  • Hamburg Dammtor Station - 15 min walk
  • North Central U-Bahn - 7 min walk
  • South Central U-Bahn - 9 min walk
  • Monckebergstrasse U-Bahn - 10 min walk

Restaurants

  • ‪MUTTERLAND Stammhaus - ‬4 min walk
  • ‪Cafe Liebermann - ‬6 min walk
  • ‪barca - an der Alster - ‬3 min walk
  • ‪HERITAGE Hamburg - ‬4 min walk
  • ‪Max & Consorten - ‬4 min walk

About this property

ibis Hamburg Alster Centrum

When you stay at ibis Hamburg Alster Centrum, you'll be just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. Also, Hamburg Cruise Center and St. Pauli Piers are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: North Central U-Bahn is 7 minutes and South Central U-Bahn is 9 minutes.

At a glance

DONE

Hotel size

    • 165 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 20 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Bicycle parking
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 9.50 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16 per pet, per night

Parking

  • Self parking costs EUR 20 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg

Frequently asked questions

Does ibis Hamburg Alster Centrum offer free cancellation for a full refund?

Yes, ibis Hamburg Alster Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Hamburg Alster Centrum?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 16 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at ibis Hamburg Alster Centrum?

Yes. Self parking costs EUR 20 per day. Electric vehicle charging is available.

What are the check-in and check-out times at ibis Hamburg Alster Centrum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at ibis Hamburg Alster Centrum?

No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) and Casino Reeperbahn (5-min drive) are both nearby.

What is there to do at ibis Hamburg Alster Centrum and nearby?

Recommended spots to visit include Alster Lakes (2-min walk) and Hamburg City Hall (14-min walk), along with Miniatur Wunderland (1.4 mi) and Hamburg Cruise Center (1.8 mi).

What's the area around ibis Hamburg Alster Centrum like?

Ibis Hamburg Alster Centrum is located by the river in Hamburg City Center, a short 7-minute walk from North Central U-Bahn and 9 minutes' walk from Moenckebergstrasse.

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ibis Hamburg Alster Centrum Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Train station
Trains
Parking
Lobby
Air conditioning
Bed

What guests liked

  • Breakfast was a highlight with many guests praising its quality and recommending it. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

The location very good.
Minna, 1-night trip

10/10 Exceptional

The location is very convenient as it’s close to the town centre yet it’s still in a quiet location, we had a lovely stay thank you !
Lola, 4-night trip

8/10 Very good

ibis centrum alster

3 night stay excellent position and location very quiet road close to the lake one way and 5 minutes from the train station the other way Staff were friendly and helpful rooms clean typical ibis layout if you have a late flight there are lockers available at 2 euros for your bags
stephen, 3-night trip

8/10 Very good

Great location, friendly morning staff, close to central station, food and shopping!
Chelsey, 6-night trip

8/10 Very good

Nice breakfast, clean rooms and central
Bente, 4-night trip

8/10 Very good

I nice, basic, hotel very close to the city centre.
Christopher, 3-night trip

10/10 Exceptional

Great place!

No bells and whistles but a confortable stay. Very close to river, train station and city center.
CYNTHIA, 3-night trip

8/10 Very good

Fine but expensive

An excellent location if you want to be near Alster Lake or the train station. Staff were friendly and the breakfast was fine (average). The rooms were very small (as advertised) and the was no room service nor gym and luggage storage only for a fee. Overall an OK hotel.
Marie, 3-night trip

8/10 Very good

The beds were too firm even with the matress pad.
Victor, 3-night trip

10/10 Exceptional

Great stay in central Hamburg!

Good value for money. Good service, nice room, very central if you want to experience the central part of Hamburg.
Claus, 4-night trip

8/10 Very good

Excellent location! Reasonably priced. Good breakfast. Great staff!
SANDRO, 2-night trip

4/10 Fair

The room on entry smelt of smoke. Very noisy, small and shabby. Good location
Nicole, 3-night trip

8/10 Very good

The location for the property was excellent, easy to get to from the train station (HBF), and there were many good bars/restaurants within minutes walk. The area was quiet too. The elevator was sporadic. Also a few times the doors from the stairs were open/accessible to anyone.
Barry, 4-night trip

8/10 Very good

Credit card caused issue.

Nice, simple hotel with good location. Had a problem with paying for parking, as they only accepted cash, so had to walk all the way to the railway station to find an ATM.
Erik, 1-night trip

4/10 Fair

Some staff were helpful. Good breakfast. Several staff were rude and not helpful. No air conditioning for first three night and window opened to very noisy (all hours) train station. No ice machine and TV did not work.
Robert, 8-night trip

6/10 Good

Helt ok hotell med bra frukost. Rummet var för varmt för vår smak.
Marie, 4-night trip

8/10 Very good

Lidt slidt.
Christian Hingelberg, 3-night trip

8/10 Very good

Ok
Kirsten, 3-night trip

6/10 Good

Helt ok!

Rent men lite slitet, bra frukost, bra läge för tågresor. Trevlig personal! Typiskt bra hotell för de på resande fot.
Martin, 2-night trip

6/10 Good

Et slidt hotel.

Et lille udset hotel, meget lille værelse som i den grad trænger til at blive opdateret, og det gælder både værelse og toilettet
Peter, 3-night trip

8/10 Very good

Bra hotell, spesielt med bil

Super beliggenhet og fantastisk frokost. Litt harde senger. Veldig bra parkering. Vært på dette hotellet ved flere anledninger
Thore, 3-night trip

10/10 Exceptional

Ottimo

Eccellente! Il ragazzo alla reception è stato molto gentile: avevo un problema e si è subito reso disponibile per aiutarmi. Sono rimasto pienamente soddisfatto, sia del servizio che della colazione, ricca e varia. Consigliatissimo! Alla prossima, e grazie di tutto
2-night trip

8/10 Very good

Centralt i Hamborg

Centralt, lækker morgenmad. Helt perfekt.
Jane Sabroe, 2-night trip

4/10 Fair

I.M.

Der erste Eindruck ist gut. Aber am nächsten Tag beim Frühstück sieht's nicht mehr so rosig aus: Brötchen nicht richtig ausgebacken, Tassen dreckig, Auswahl an Wurst/Käse billig, manches Personal unfreundlich... Im Zimmer gerissene Bettwäsche, die Reinigung findet nicht statt - nur Tücher werden ausgetauscht (und das auch nicht richtig), kein Kühlschrank, kein Wasserkocher ect... Und wenn man früher da ist, zahlt man fürs Koffer da lassen - und die Fächer dafür sind so klein, dass man mehrere fürs ganze Gepäck benötigt. Im großen und ganzen Augenwischerei. Für den Preis bekommt man in vielen besseren Hotels ein Zimmer. Das werde ich beim nächsten Mal auch tun.
4-night trip

10/10 Exceptional

👍
Antonella, 3-night trip