The room was in need of repairs including the bathroom sink was hanging off the wall, no hot water, not handicapped accessible like we reserved. It 2 grab bars in the bathroom. The room was small, dingy and smelled of mildew. When brought to the person at the desk we were told they don’t give refunds, I was hoping they had a different handicapped room but they made no offer. The only good thing was the location otherwise if I could have given them a -10 I would have. I will never stay in this hotel again not even in a different state.