When we checked in the key the desk clerk provided us to a room that was not cleaned. Then we were given another room only to find out that when you sat on the toilet your knees hit the wall in front of you, and you basically had to step around/over the toilet to get into the shower. We complained to desk clerk and were told it is what it is, and I insisted that the hotel needs to clean the dirty room and re-assogn that room to us. Also, when we got the re-assigned room, we discovered there is no drain plug in the bathroom sink, so I had to plug the drain with a few tissues, to prevent my contact lenses from being lost down the drain when I cleaned them daily.
The hotel DOES NOT provide tissues in their rooms, so we had to purchase tissues at Walgreens.
The hotel DOES NOT provide wash cloths so we had to purchase a shower scrunche so we could lather up in the shower.
We came into the room agter our day out only to discover there were NO replacement bath or hand towels. Again, I had to go to the desk clerck to get towels.
The bed in the hotel was OK to sleep in.
The hotel is located near the Union Square Plaza and that was convienent.
Would I stay again at this hotel in the future. NO.....