Hyatt House Nashville/Franklin/Cool Springs

2.5 star property
Art Deco hotel with indoor pool, near CoolSprings Galleria

Choose dates to view prices

Nestled in the heart of Cool Springs, Hyatt House Nashville/Franklin/Cool Springs offers a warm welcome with self-serve breakfast and a 24-hour business center. Unwind at the indoor pool or explore coworking spaces, all while enjoying free in-room WiFi and proximity to shopping.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY868
CNY1,030 total
includes taxes & fees
May 4 - May 5

Room options

Available filters for rooms
Showing 9 of 9 rooms

Suite, 1 Bedroom, Accessible (Shower)

9.8 out of 10
Exceptional
(11 reviews)
  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Bathtub

9.2 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(79 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(33 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds

9.6 out of 10
Exceptional
(96 reviews)
  • 52 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(6 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(25 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

8.8 out of 10
Excellent
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
3501 Mallory Lane, Franklin, TN, 37067

What's nearby

  • Aspen Grove Park - 13 min walk - 1.1 km
  • CoolSprings Galleria - 2 min drive - 2.4 km
  • Vanderbilt University - 19 min drive - 33.0 km
  • Broadway - 20 min drive - 33.4 km
  • Nissan Stadium - 21 min drive - 34.8 km

Getting around

  • Nashville International Airport (BNA) - 28 min drive
  • Smyrna, TN (MQY) - 48 min drive
  • Nashville Riverfront Station - 19 min drive
  • Nashville Donelson Station - 25 min drive

Restaurants

  • ‪Blimpie - ‬7 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Neighbors - ‬4 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Hyatt House Nashville/Franklin/Cool Springs puts you just a 5-minute drive from CoolSprings Galleria. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast on weekday mornings 6:30 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • An indoor pool
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Hand-held showerheads
  • Closed captioned TV

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

Does Hyatt House Nashville/Franklin/Cool Springs offer free cancellation for a full refund?

Yes, Hyatt House Nashville/Franklin/Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt House Nashville/Franklin/Cool Springs?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Hyatt House Nashville/Franklin/Cool Springs?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hyatt House Nashville/Franklin/Cool Springs?

Yes, there's free self parking.

What are the check-in and check-out times at Hyatt House Nashville/Franklin/Cool Springs?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Hyatt House Nashville/Franklin/Cool Springs and nearby?

Hyatt House Nashville/Franklin/Cool Springs has an indoor pool.

Are there restaurants at or near Hyatt House Nashville/Franklin/Cool Springs?

Yes, there's an onsite restaurant.

What's the area around Hyatt House Nashville/Franklin/Cool Springs like?

Hyatt House Nashville/Franklin/Cool Springs is located a short 15-minute walk from Aspen Grove Park. Travelers love the hotel's prime location.

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Reviews

Hyatt House Nashville/Franklin/Cool Springs Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently good with many options and pleasing to guests. (106 reviews)
  • The indoor pool was clean, well-kept, and enjoyed by guests, with some also appreciating the outdoor fire pit area. (21 reviews)
  • The property offers a convenient location with many great restaurants and dining options nearby. (17 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Restaurant
Bar
Family friendly
Amenities
Children

Reviews

Verified

10/10 Exceptional

This was a beautiful hotel with comfortable rooms and a great breakfast!!
LaDonna, 1-night trip
Verified

10/10 Exceptional

Clean rooms and friendly staff
Roxanne, 1-night trip
Verified

10/10 Exceptional

Clean hotel in a convenient location. Great gym and decent breakfast. Dale at the front desk was very courteous and helpful. The only small complaint was that the night audit staff member could have been better with check in process, and explaining where our room was(we had a hard time finding it).
Nicole, 1-night trip
Verified

10/10 Exceptional

Staff was great and the room was very clean.
Steve, 1-night trip
Verified

10/10 Exceptional

Ben is such an asset to this hotel! We have stayed multiple times and look forward to his kindness and professionalism each time!
michelle, 1-night trip
Verified

10/10 Exceptional

Polite staff, spacious room, yummy breakfast.
Brett, 2-night trip
Verified

8/10 Very good

The rooms were clean, staff was friendly
Kim, 1-night trip
Verified

10/10 Exceptional

The room was really spacious, breakfast was better than the typical provided, pool was very nice, and on-site bar was a plus. Would stay again!
Elizabeth, 2-night trip
Verified

10/10 Exceptional

Great place and friendly staff.
Arne, 3-night trip
Verified

8/10 Very good

Excellent…$100./day pet charge high
SHERRIE, 1-night trip
Verified

10/10 Exceptional

Nice place, outdoor firepits, good breakfast!
Steven, 4-night trip
Verified

8/10 Very good

Would stay here again!
Jennyfer, 1-night trip
Verified

10/10 Exceptional

The facility and room was clean. The breakfast was good. Would definitely recommend staying.
Timothy B, 2-night trip
Verified

10/10 Exceptional

Nice hotel, in the middle of lots of things. Staff nice and room was clean
Zachary, 4-night trip
Verified

10/10 Exceptional

Excellent place to stay. Will stay again when we're in the area.
Natalie, 1-night trip
Verified

10/10 Exceptional

Had a great stay
hollye, 1-night trip
Verified

10/10 Exceptional

Clean and comfy rooms. Quiet night and got great sleep. It’s also in a wonderful place.
Elizabeth, 1-night trip
Verified

10/10 Exceptional

Very good room design
Pedro, 2-night trip
Verified

8/10 Very good

I usually don’t review hotel breakfast but today I will . The eggs , bacon, hash browns and French toast were all cold. I told the attendant and she just smiled ( I don’t think she understood a word). This is a health code violation and could be the cause of guests getting ill. I should report this to the Health Department.
Stephen, 1-night trip
Verified

10/10 Exceptional

Outstanding accommodation.
Carol, 5-night trip
Verified

10/10 Exceptional

Great stay! The staff is friendly and efficient, the property is attractive and well maintained. Would recommend.
Ronald, 3-night trip
Verified

10/10 Exceptional

Great hotel
Strickland, 1-night trip
Verified

10/10 Exceptional

Great location
MAYRA, 1-night trip
Verified

10/10 Exceptional

Great stay. Quiet, clean, great location. Omlet bar at breakfast.
Christine M, 2-night trip
Verified

10/10 Exceptional

Room spacious, comfortable, and spotless. The staff was courteous... simply top notch!
Larry, 1-night trip