Bad smell in room, not clean and front desk staff are stubborn, customer service is bad
Xiaorui
Xiaorui,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 6 日
性价比高
Tianyang
Tianyang,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
安静
Jane
Jane,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 8 月 10 日
Donghui
Donghui,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 12 日
Everything was fine until they hit you with a $200.00 cash deposit upon check-in, room was great but the hidden charge caught me by surprise
christopher
christopher,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 12 日
Great place just dont use the pool
So fhis is our 2nd stay at this hotel. For the price its nice. We got the king suite again and the room was very clean and bed was comfortable. Room was quiet. Didnt hear people in the hallways or above us (first floor) we were facing the pool and you could hear people at the pool but it was faint and to be expected. Lots of parking.
Now for the bad...talk about the security. The back door by fhe exercise room was NEVER shut or locked and it seemed like every single time we went thru it transients were hanging around you go through the door and walk allit to the gate for the pool. The gate also didnt shut all of the way and anyone could go in there. The first time we wenf to check it out a lady was there with her 2 dogs running loose and she looked homeless.
Now about the pool... the area was clean and they do a good job with that. But my husband works on pools and even i could tell something wasnt right jusf by looking at it. The spa was foggy and had a green tint to it the pool wasn't clear and the water felt slimly when we dipped our toes in. He decided to test the water a d the PH was way too high in both the pool and the spa and the chlorine didnt even register on the test there was so little in there. Honestly with the gate being broken and not closing and the water quality being that bad that pool needs to be shut down.
When all is said and done for the price and the lack of perks i would much rafher pay the extra $30 a night up the road
Lori
Lori,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Elizabeth
Elizabeth,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 7 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Pedro
Pedro,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 4 日
Veimau
Veimau,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 4 日
Emanuele
Emanuele,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 4 日
Cecilia
Cecilia,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 4 日
April
April,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 4 日
Nightmare Experience
I have never had such a horrible hotel experience. Showed up excited to check in only to wait in line for 45 minutes at the desk to be told that they overbooked and my room was given away?! Meanwhile my wife and 3 kids are waiting in the car. The incompetent blue haired woman hiding behind the computer screen lets me know they can put me in a room with a single king bed. I was able to get the ONLY roll away bed for my 2 grown kids. We get into the room. It stinks. Wallpaper coming off the walls. There are people outside screaming and fighting for hours! My poor kids had to share a roll away bed.
I go to the desk the next morning and the lady that morning was very helpful and got us moved into the correct room. It had a whole different terrible smell. We went to the pool. Hot tub was barely warm. The pool was dirty and gross.
I read the reviews on this place before booking my stay thinking oh come on it can’t be that bad right? WORST HOTEL EXPERIENCE EVER! Stay far away from this place!
David
David,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Bonny
Bonny,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Lisa
Lisa,11 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Antonia
Antonia,5 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 31 日
Valeria
Valeria,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Deanna
Deanna,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 30 日
Yi
Yi,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Ricardo
Ricardo,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Poor phone reception
Place was clean, easy access to freeways and shops. Phone reception was terrible.
Miguel Angel
Miguel Angel,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Great stay slept comfortable no noise calm area to stay at. The staff was nice and very helpful.