Madison Plaza Townsville, near Castle Hill, offers a warm welcome with laundry facilities and in-room WiFi. Guests appreciate the helpful staff and can enjoy the convenience of luggage storage, a vending machine, and an elevator.
Reviews
7.27.2 out of 10
Good
Popular amenities
Parking available
Non-smoking
Laundry facilities
Air conditioning
Free WiFi
Main amenities (8)
Housekeeping (on request)
Near the beach
Vending machine
Self-serve laundry
Luggage storage
Limited hour front desk
TV in a common area
Banquet hall
Feel at home (6)
Cribs/infant beds (surcharge)
Refrigerator
Television
Laundry facilities
DVD player
Elevator
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Business Room (Shower over Bath)
Business Room (Shower over Bath)
8.28.2 out of 10
Very good
39 reviews
(39 reviews)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Electric kettle
Desk
27 sq m
Sleeps 2
1 Queen Bed
View all photos for Executive Family Suite
Executive Family Suite
7.27.2 out of 10
Good
18 reviews
(18 reviews)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Desk
Iron/ironing board
56 sq m
Sleeps 5
1 Queen Bed and 2 Twin Beds
View all photos for Executive Studio Suite, 1 King Bed
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
What's nearby
Castle Hill - 5 min walk - 0.5 km
Queensland Country Bank Stadium - 11 min walk - 1.0 km
The Strand Beach - 15 min walk - 1.3 km
Magnetic Island Ferry Terminal - 18 min walk - 1.6 km
Townsville Entertainment & Convention Centre - 3 min drive - 2.2 km
Getting around
Townsville, QLD (TSV) - 7 min drive
Townsville Station - 22 min walk
Restaurants
McDonald's - 2 min walk
Cowboys Leagues Club - 3 min walk
Victoria Bridge - 4 min walk
City Lane & City Arcade - 2 min walk
The TapHouse Townsville - 3 min walk
About this property
Madison Plaza Townsville
Madison Plaza Townsville puts you just a 5-minute drive from Magnetic Island Ferry Terminal and Queensland Country Bank Stadium. The helpful staff and location get good marks from fellow travelers.
Languages
English
At a glance
DONE
Hotel size
93 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
Offsite parking within 1312 ft (AUD 15 per night)
DONE
Other information
Smoke-free property
Property amenities
What to do
Beach nearby
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Facilities
1 building/tower
Television in common areas
Banquet hall
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
DVD player
LCD television
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free tea bags/instant coffee
More
Housekeeping (on request)
Mobile key entry
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per night
Rollaway beds are available for AUD 25.0 per day
Parking
Parking is available nearby and costs AUD 15 per night (1312 ft away)
Policies
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Also known as
Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville
Frequently asked questions
Does Madison Plaza Townsville offer free cancellation for a full refund?
Yes, Madison Plaza Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Madison Plaza Townsville?
Sorry, pets aren't allowed.
Is parking offered on site at Madison Plaza Townsville?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Madison Plaza Townsville?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
What is there to do at Madison Plaza Townsville and nearby?
Recommended spots to visit include Catholic Diocese of Townsville (5-min walk) and Castle Hill (6-min walk), along with Queens Gardens (1.2 mi) and Townsville Entertainment & Convention Centre (1.2 mi).
What's the area around Madison Plaza Townsville like?
Madison Plaza Townsville is a short 7-minute drive from Townsville, QLD (TSV) and 10 minutes' walk from Queensland Country Bank Stadium. Travelers say the area is walkable and good for shopping.
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Madison Plaza Townsville Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.2/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
6.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Parking
Bed
Lobby
Value
Cities
Elevator
Bathroom
Reviews
10/10 Exceptional
Feb 23, 2025
Good position, friendly staff.
Antonina
Antonina, 2-night trip
6/10 Good
Mar 14, 2025
The room ok and staff were very friendly.
Karlo
Karlo, 2-night trip
4/10 Fair
Jun 14, 2025
The bed was a rock, pillows were flat and not comfortable, room was relatively clean, the carpets are very old and dirty, decent set up,
Bryanna
Bryanna, 1-night trip
10/10 Exceptional
Mar 12, 2025
The staff are amazing
Nicole
Nicole, 1-night trip
6/10 Good
Apr 27, 2025
Overnight at Madison Plaza Townsville
Very average room for the price. have stayed there before and things are no better than last time.
Brian
Brian, 1-night trip
10/10 Exceptional
Dec 5, 2024
Father stayed there and enjoyed his stay
Gebbie
Gebbie, 1-night trip
8/10 Very good
Jan 8, 2025
Great price, great location
Jason
Jason, 16-night trip
10/10 Exceptional
Jan 2, 2025
Was a really nice stay. Would recommend to family and friends
Jamie
Jamie, 5-night trip
8/10 Very good
Jan 28, 2025
Good location
Kevin
Kevin, 1-night trip
8/10 Very good
Mar 22, 2025
I was warned that there were “undesirables” around this property but I enjoyed my stay. The staff were polite and helpful, the room was basic but clean and everything worked. As a budget place to stay it was perfect for me.
Elizabeth
Elizabeth, 2-night trip
4/10 Fair
Mar 22, 2025
Rooms need a paint job & friendly staff
Peter
Peter, 1-night trip
8/10 Very good
Mar 27, 2025
A Comfortable family stay
Overall, we had a pleasant stay, with comfy, clean beds and a decent bathroom. However, the rooms require replacement of blinds as they were unusable and broken, bathroom fixtures were loose, and the general state of the room needed sprucing up. The reception was helpful and allowed us to stay an extra hour after checkout.
Maria
Maria, 3-night trip
8/10 Very good
Jan 25, 2025
No designated parking for the hotel but othet than that, its an excellent place
Ashley
Ashley, 1-night trip
8/10 Very good
Dec 29, 2024
Close to everything, 20 min walk to the Ferry to magnetic island.
Susanne
Susanne, 2-night trip
6/10 Good
Dec 27, 2024
Ok for a one night stay
Tharindu
Tharindu, 1-night trip
10/10 Exceptional
Dec 2, 2024
Friendly staff and clean
Mitchell
Mitchell, 4-night trip
6/10 Good
Dec 14, 2024
Staff are friendly and helpful.
Angela
Angela, 3-night trip
10/10 Exceptional
Jan 22, 2025
Staff were great with my flight delays and late check in, really great service, particularly shae
Jaime
Jaime, 1-night trip
10/10 Exceptional
Nov 23, 2024
Very friendly and helpful staff
Looky
Looky, 1-night trip
6/10 Good
Apr 11, 2025
Was just Ok ..3 stars
Nothing special, 3 stars is my opinion
Booked the stay with parking as a requirement only to find out there is no parking and have to pay extra and located in a different area ‼️
Lorenzo
Lorenzo, 1-night trip
10/10 Exceptional
Feb 1, 2025
It has a bath & if they can they allow early check-in
Fiona
Fiona, 1-night trip
10/10 Exceptional
Mar 12, 2025
Staff especially the young guy doing nights
Nicole
Nicole, 1-night trip
8/10 Very good
Oct 6, 2024
Very affordable, central location, friendly staff. Regularly stay here.