Best Western Chula Vista/Otay Valley Hotel

2.5 star property

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Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Outdoor pool, pool umbrellas, sun loungers
Reception
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
In the heart of Chula Vista, Best Western Chula Vista/Otay Valley Hotel offers a warm welcome with continental breakfast and attentive staff. Relax by the outdoor pool, energize at the gym, or get down to business in the meeting rooms. With free WiFi and dry cleaning services on hand.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CNY908
CNY999 total
includes taxes & fees
Jul 10 - Jul 11

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(73 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2020
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(86 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.5 km
  • Sesame Place San Diego - 4 min drive - 3.8 km
  • Las Americas Premium Outlets - 4 min drive - 6.4 km
  • San Ysidro Border Crossing - 5 min drive - 6.7 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.1 km

Getting around

  • San Diego, CA (MYF-Montgomery Field) - 20 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 30 min drive
  • San Diego, CA (SEE-Gillespie Field) - 32 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Santa Fe Depot - 24 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Best Western Chula Vista/Otay Valley Hotel puts you within a 10-minute drive of San Ysidro Border Crossing and North Island Credit Union Amphitheatre. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Also, Las Americas Premium Outlets and San Diego Bay are within a short drive. Fellow travelers love the comfortable beds and helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 118 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Traveling with children

  • Pool gate

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Closed captioned TV
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

ROOM

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

HELP_OUTLINE

Frequently asked questions

Is there a pool at Best Western Chula Vista/Otay Valley Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Chula Vista/Otay Valley Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Chula Vista/Otay Valley Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.

Is there an onsite casino at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have a casino, but Caliente Racetrack Casino (10-min drive) is nearby.

What is there to do at Best Western Chula Vista/Otay Valley Hotel and nearby?

Have fun with nearby activities like fishing, hiking, and horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Does Best Western Chula Vista/Otay Valley Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

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Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Location
Toilet
Shower
Water
Gas stations

Reviews

10/10 Exceptional

Everything good
Julienne valerie, 2-night trip

10/10 Exceptional

Excelente

Excelente
Carmen Guadalupe, 1-night trip

10/10 Exceptional

Check in was easy. Customer service was excellent. BW Renovating the lobby and check in at this time. Room clean. Free breakfast was great! Love how they still offer this. Waffles were delicious!
Madeline, 1-night trip

10/10 Exceptional

Good place to stay
Francisco, 1-night trip

10/10 Exceptional

Sesame Street water pa & Eli 1st birthday getaway

This was my 2nd time at this BW. They are remodeling at this time, to make things better. The breakfast was very good and the gentleman who was attending us with the complementary breakfast Alex did a fantastic job.
denise, 1-night trip

10/10 Exceptional

Enjoyed our stay, second time we have stayed at this facility.
Michael, 1-night trip

10/10 Exceptional

The place was clean, food excellent, beans, eggs, potato, good breakfast, Alex super helpful. Enjoyed our stay.
candance, 1-night trip

10/10 Exceptional

Very close to Tijuana and the airport !

Great stay as we were heading to Tijuana ! Super close to the Tijuana airport ! Would stay here again! Very clean and comfortable stay
Denisse, 1-night trip

10/10 Exceptional

Staff was amazing, rooms super clean and tidy
Carmen, 1-night trip

8/10 Very good

Check in slow and under construction

Lobby and check in is under construction. Property is under new management and rooms were slow to be available for check in. We waited at the pool until a room was available even though we had a reservation.
Charles, 1-night trip

10/10 Exceptional

Ok
Jose, 1-night trip

10/10 Exceptional

Very clean and quiet. Friendly staff and driving distance from many restaurants & entertainment options
Leslie, 2-night trip

8/10 Very good

Good property. Will stay again
Chris, 1-night trip

8/10 Very good

Clean, decent room, sketchy vibe from parking lot.

Lobby under construction, so checkin was through an open window. Sketchy parking lot. Definitely gave off a “party motel” vibe. Room was clean and newly appointed so once I closed the door I felt comfortable. Ten feet from the freeway and super loud, so ask for a room NOT on the freeway side of hotel if possible. Didn’t try the breakfast.
1-night trip

10/10 Exceptional

Excellent location for my activities
Roger, 1-night trip

4/10 Fair

Will look for a better alternative

Place has declined significantly. Stayed multiple times over recent years. They are fixing various aspects but not currently able to sustain a satisfying experience for guests. Check-in was slow, Bed was smelly.
tom, 1-night trip

10/10 Exceptional

It was nice and convenient.
1-night trip

8/10 Very good

Good customer Service, good facilities
Roberto, 1-night trip

8/10 Very good

Easy freeway access
Ricardo, 1-night trip

4/10 Fair

Crappy BestWestern

I arrived at 315. Was told no rooms. Came back 345. Told no rooms. Came back 4 pm waited 10 deep to check in. Horrible set up. Employees couldnt have cared less.
Thomas, 1-night trip

6/10 Good

Fit my reason for visit !
Kimberly, 6-night trip

10/10 Exceptional

Great
Cecilia, 1-night trip

10/10 Exceptional

Nice
Cecilia, 1-night trip

8/10 Very good

Convenient
Arturo, 1-night trip

10/10 Exceptional

Close to the area we need to be
Esmeralda, 1-night trip