In the heart of Chula Vista, Best Western Chula Vista/Otay Valley Hotel offers a warm welcome with continental breakfast and attentive staff. Relax by the outdoor pool, energize at the gym, or get down to business in the meeting rooms. With free WiFi and dry cleaning services on hand.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pool
Gym
Non-smoking
Laundry facilities
Air conditioning
Free parking
Main amenities (12)
Daily housekeeping
Outdoor pool
Fitness center
Business center
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Air conditioning
Computer station
Front-desk safe
Vending machine
Laundry service
Feel at home (6)
Free cribs/infant beds
Microwave
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
The current price is CNY908
CNY908
CNY999 total
includes taxes & fees
Jul 10 - Jul 11
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
7.87.8 out of 10
Good
73 reviews
(73 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2020
Private bathroom
Shower/tub combination
Hydromassage showerhead
33 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking
Standard Room, 1 King Bed, Accessible, Non Smoking
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Private bathroom
Shower/tub combination
Hydromassage showerhead
33 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Bathtub
Standard Room, 1 King Bed, Accessible, Bathtub
7.47.4 out of 10
Good
13 reviews
(13 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Private bathroom
Shower/tub combination
Hydromassage showerhead
33 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.5 km
Sesame Place San Diego - 4 min drive - 3.8 km
Las Americas Premium Outlets - 4 min drive - 6.4 km
San Ysidro Border Crossing - 5 min drive - 6.7 km
North Island Credit Union Amphitheatre - 5 min drive - 4.1 km
Getting around
San Diego, CA (MYF-Montgomery Field) - 20 min drive
San Diego Intl. Airport (SAN) - 26 min drive
Tijuana Intl. Airport (TIJ) - 30 min drive
San Diego, CA (SEE-Gillespie Field) - 32 min drive
Old Town Transit Center - 19 min drive
San Diego Santa Fe Depot - 24 min drive
Restaurants
Starbucks - 5 min walk
McDonald's - 3 min drive
Jollibee - 2 min drive
Panda Express - 9 min walk
Little Sakana Sushi Bar - 3 min drive
About this property
Best Western Chula Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley Hotel puts you within a 10-minute drive of San Ysidro Border Crossing and North Island Credit Union Amphitheatre. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Also, Las Americas Premium Outlets and San Diego Bay are within a short drive. Fellow travelers love the comfortable beds and helpful staff.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
118 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Early check-in can be arranged for an extra charge (subject to availability)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista
HELP_OUTLINE
Frequently asked questions
Is there a pool at Best Western Chula Vista/Otay Valley Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Chula Vista/Otay Valley Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Chula Vista/Otay Valley Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Chula Vista/Otay Valley Hotel?
Check-in start time: 4 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Best Western Chula Vista/Otay Valley Hotel?
No, this hotel doesn't have a casino, but Caliente Racetrack Casino (10-min drive) is nearby.
What is there to do at Best Western Chula Vista/Otay Valley Hotel and nearby?
Have fun with nearby activities like fishing, hiking, and horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Does Best Western Chula Vista/Otay Valley Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
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Best Western Chula Vista/Otay Valley Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Location
Toilet
Shower
Water
Gas stations
Reviews
10/10 Exceptional
Jun 9, 2025
Everything good
Julienne valerie
Julienne valerie, 2-night trip
10/10 Exceptional
May 23, 2025
Excelente
Excelente
Carmen Guadalupe
Carmen Guadalupe, 1-night trip
10/10 Exceptional
Jun 6, 2025
Check in was easy. Customer service was excellent. BW Renovating the lobby and check in at this time. Room clean. Free breakfast was great! Love how they still offer this. Waffles were delicious!
Madeline
Madeline, 1-night trip
10/10 Exceptional
Feb 23, 2025
Good place to stay
Francisco
Francisco, 1-night trip
10/10 Exceptional
Jun 4, 2025
Sesame Street water pa & Eli 1st birthday getaway
This was my 2nd time at this BW. They are remodeling at this time, to make things better. The breakfast was very good and the gentleman who was attending us with the complementary breakfast Alex did a fantastic job.
denise
denise, 1-night trip
10/10 Exceptional
Mar 6, 2025
Enjoyed our stay, second time we have stayed at this facility.
Michael
Michael, 1-night trip
10/10 Exceptional
Mar 9, 2025
The place was clean, food excellent, beans, eggs, potato, good breakfast, Alex super helpful. Enjoyed our stay.
candance
candance, 1-night trip
10/10 Exceptional
Mar 7, 2025
Very close to Tijuana and the airport !
Great stay as we were heading to Tijuana ! Super close to the Tijuana airport ! Would stay here again! Very clean and comfortable stay
Denisse
Denisse, 1-night trip
10/10 Exceptional
Feb 23, 2025
Staff was amazing, rooms super clean and tidy
Carmen
Carmen, 1-night trip
8/10 Very good
May 25, 2025
Check in slow and under construction
Lobby and check in is under construction. Property is under new management and rooms were slow to be available for check in. We waited at the pool until a room was available even though we had a reservation.
Charles
Charles, 1-night trip
10/10 Exceptional
Jun 8, 2025
Ok
Jose
Jose, 1-night trip
10/10 Exceptional
Mar 16, 2025
Very clean and quiet. Friendly staff and driving distance from many restaurants & entertainment options
Leslie
Leslie, 2-night trip
8/10 Very good
Mar 5, 2025
Good property. Will stay again
Chris
Chris, 1-night trip
8/10 Very good
May 27, 2025
Clean, decent room, sketchy vibe from parking lot.
Lobby under construction, so checkin was through an open window. Sketchy parking lot. Definitely gave off a “party motel” vibe. Room was clean and newly appointed so once I closed the door I felt comfortable. Ten feet from the freeway and super loud, so ask for a room NOT on the freeway side of hotel if possible. Didn’t try the breakfast.
Verified traveler
1-night trip
10/10 Exceptional
Feb 17, 2025
Excellent location for my activities
Roger
Roger, 1-night trip
4/10 Fair
May 18, 2025
Will look for a better alternative
Place has declined significantly. Stayed multiple times over recent years. They are fixing various aspects but not currently able to sustain a satisfying experience for guests. Check-in was slow, Bed was smelly.
tom
tom, 1-night trip
10/10 Exceptional
Feb 23, 2025
It was nice and convenient.
Verified traveler
1-night trip
8/10 Very good
Feb 25, 2025
Good customer Service, good facilities
Roberto
Roberto, 1-night trip
8/10 Very good
Mar 1, 2025
Easy freeway access
Ricardo
Ricardo, 1-night trip
4/10 Fair
May 16, 2025
Crappy BestWestern
I arrived at 315. Was told no rooms. Came back 345. Told no rooms. Came back 4 pm waited 10 deep to check in. Horrible set up. Employees couldnt have cared less.