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Palms Hotel & Retreat By Palette London Romford

3.0 star property
Hornchurch hotel with spa and restaurant

Choose dates to view prices

Palms Hotel & Retreat By Palette London Romford features a nightclub and puts you within a 15-minute drive of Lakeside Shopping Centre. Guests will have free perks like WiFi and self parking.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Nightclub
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY441
CNY578 total
includes taxes & fees
Apr 13 - Apr 14

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(17 reviews)
  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Double Room

Accessible Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Accessible Double Room

  • Garden view
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Bridal Suite

Bridal Suite | View from room

Bridal Suite

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Twin Room

  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2

View all photos for Bridal Suite

Desk, soundproofing, iron/ironing board, free WiFi

Bridal Suite

  • Sleeps 2

View all photos for Executive Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2

View all photos for Standard Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

View all photos for Accessible Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Accessible Double Room

  • Sleeps 2

Accessible Double Room

  • Sleeps 2

Bridal Suite

  • Sleeps 2

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Ridings at Theobalds Park
  • Pet friendly
  • Free parking
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  • Restaurant
8.6 out of 10, Excellent, 198 reviews
The price is CNY636
CNY763 total
includes taxes & fees
Apr 27 - Apr 28
Ridings at Theobalds Park
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About the neighborhood

Map
Southend Arterial Road, Hornchurch, England, RM11 3UJ

What's nearby

  • Upminster Golf Club - 3 min drive - 3.3 km
  • Whitelands Dog Walking Area - 6 min drive - 2.7 km
  • Bluewater Shopping Centre - 19 min drive - 22.1 km
  • ExCeL Exhibition Centre - 43 min drive - 29.5 km
  • O2 Arena - 49 min drive - 32.5 km

Getting around

  • London (SEN-Southend) - 38 min drive
  • Stansted Airport (STN) - 40 min drive
  • London City Airport (LCY) - 41 min drive
  • Heathrow Airport (LHR) - 87 min drive
  • Upminster Station - 4 min drive
  • Gidea Park Station - 5 min drive
  • Harold Wood Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Costa Coffee - ‬5 min drive
  • ‪The Ardleigh - ‬18 min walk
  • ‪The Hop Inn - ‬6 min drive
  • ‪Great Wall Chinese Takeaway - ‬6 min drive
  • ‪Number One - ‬6 min drive

About this property

Palms Hotel & Retreat By Palette London Romford

Palms Hotel & Retreat By Palette London Romford features a nightclub and puts you within a 15-minute drive of Lakeside Shopping Centre. Guests will have free perks like WiFi and self parking.

At a glance

DONE

Hotel size

    • 138 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference space (270 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Picnic area
  • Terrace
  • Full-service spa
  • Nightclub
  • Lockers available
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 79
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of GBP 100 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 17 costs GBP 100 (one-way)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

Palms Hotel & Retreat By Palette London Romford Hotel
Palms Hotel & Retreat By Palette London Romford Hornchurch
Palms Hotel & Retreat By Palette London Romford Hotel Hornchurch

Frequently asked questions

Are pets allowed at Palms Hotel & Retreat By Palette London Romford?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Palms Hotel & Retreat By Palette London Romford?

Yes, there's free self parking.

Is airport shuttle service offered by Palms Hotel & Retreat By Palette London Romford?

Yes, an airport shuttle is available. The charge is GBP 100 per person one-way.

What are the check-in and check-out times at Palms Hotel & Retreat By Palette London Romford?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Palms Hotel & Retreat By Palette London Romford?

No, this hotel doesn't have a casino, but Aspers Casino (25-min drive) is nearby.

What is there to do at Palms Hotel & Retreat By Palette London Romford and nearby?

Palms Hotel & Retreat By Palette London Romford has a nightclub and a spa, as well as a picnic area.

Are there restaurants at or near Palms Hotel & Retreat By Palette London Romford?

Yes, there's an onsite restaurant.

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Reviews

Palms Hotel & Retreat By Palette London Romford Reviews

7.0

Good

8.0

Cleanliness

6.6

Amenities

6.8

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Nice clean room, polite staff and room service food was really good
Katie, 1-night trip
Verified

8/10 Very good

Hotel was very clean, elegant looking, friendly staff. Site still undergoing development. Was cheaper book direct.
david, 1-night trip
Verified

10/10 Exceptional

Nice hotel, comfortable bed and the room was clean. Breakfast was nice, although limited choices available.
Laura, 1-night trip
Verified

10/10 Exceptional

Nice clean room, staff polite as usual…
Katie, 1-night trip
Verified

8/10 Very good

Really warm room with a comfortable large bed.
Karen, 1-night trip
Verified

10/10 Exceptional

Friendly staff. Clean, comfortable spacious rooms, excellent restaurant.
Chris, 1-night trip
Verified

10/10 Exceptional

Stayed a few times.. Clean, polite and great restaurant on site
Katie, 1-night trip
Verified

10/10 Exceptional

Always good to stay at palms and would highly recommend if your travelling on business it’s beside the a127 just off of the m25
Katie, 2-night trip
Verified

10/10 Exceptional

Great for parking, fabulous meal in the restaurant
Cathrine, 1-night trip
Verified

10/10 Exceptional

Clean rooms, polite staff and the restaurant Boka on site serves amazing food. Or they provide room service if you don’t fancy leaving the room.
Katie, 1-night trip
Verified

10/10 Exceptional

Excellent hotel.
Jacqueline, 2-night trip
Verified

8/10 Very good

Yes
Anthony, 3-night trip
Verified

6/10 Good

I attended for a Business Network meeting and stayed overnight at the hotel. I was in room 141, which was clean and comfortable. However, there was no natural light into the room and the lighting in the room is poor. The curtains were ill fitting and let the light in through the night from outside lighting. After the business network meeting, went into the bar area to get a drink and no members of staff were present, nor at reception. It was like a ghost town. On my way to my room bumped into 3 members of staff who let me know they were heading back to the reception/bar/restaurant area. At this point it was getting late, so had a drink, ordered a pizza to take and eat in my room.
Nicola, 1-night trip
Verified

8/10 Very good

Will stay again

Lovely clean hotel will stay again
Amanda, 2-night trip
Verified

10/10 Exceptional

Very clean, staff friendly snd professional. Would definitely stay again abd recommend the hotel to others
Margaret, 1-night trip
Verified

6/10 Good

Room was ok quite small considering the money you pay
Renee, 2-night trip
Verified

10/10 Exceptional

loved it, well priced when other hotels were charging over £200 per night
Samsud, 1-night trip
Verified

2/10 Poor

Clean room poor customer service rude staff and loud atmosphere if you like peace don’t come here
Ceejay, 1-night trip
Verified

8/10 Very good

Ideal location for what we wanted. Lovely clean hotel, recently renovated. Had just reopened when we visited, so a few teething issues, ran out of a lot of drinks, not enough breakfasts for people that had reserved a breakfast. Hotel was sold out due to Chelmsford part in the park. Overall lovely stay, some nice restaurants and bars,cafes close by.
Glen, 3-night trip
Verified

10/10 Exceptional

I had a great stay at the palms. I stayed for four days for a wedding event that took place in the event center. The staff were warm and most especially Nicholas at the front office also the housekeeping team that came in every morning for the room cleaning. The entire team was helpful. The Palms is near Harold Wood station, where you get on the Elizabeth line to take you to Heathrow airport or connect other places in the UK. Amber cabs are available to take you to the train stations or anywhere you want to go. Overall, I had an amazing time and will definitely visit again.
Akinduro, 4-night trip
Verified

10/10 Exceptional

Woman on the reception was very helpful and friendly.
Ben, 1-night trip
Verified

2/10 Poor

Check in takes way too long. The rooms are falling apart. Kettle in room but no teaspoons, milk or sugar. Place is full of dodgy people. Avoid.
Kevin, 1-night trip
Verified

2/10 Poor

awful experience wifi didn't work tv didn't work heating was set to on with temperature control not working, so dusty we kept sneezing couldn't stay the night so left after a few hours, the staff member told me to ask the manager to fix the wifi the next day even though I was only staying one night?
Ishmael, 1-night trip
Verified

10/10 Exceptional

Very clean and good service
Katie, 1-night trip
Verified

10/10 Exceptional

Very good I liked it Thanks
Thadwai, 1-night trip