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Chateau Big Bear Boutique Hotel, BW Signature Collection

Property class: 3.5
Ski hotel with ski storage, near The Village

Choose dates to view prices

Experience mountain charm at Chateau Big Bear Boutique Hotel, BW Signature Collection. Savor a cooked-to-order breakfast and unwind in the spa tub or by the fireplace in the lobby. With an arcade/game room, seasonal outdoor pool, bar, gym and helpful staff nearby Snow Summit.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Free theme park shuttle
  • Free shopping center shuttle
  • Ski storage
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Hot tub
  • 24-hour business center

For families (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
The current price is CNY812
CNY917 total
includes taxes & fees
Apr 23 - Apr 24

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(43 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(41 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(36 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(49 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony | Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room) | Iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

1 King Bed, Non-Smoking, Fireplace, High Speed Internet Access, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 2

1 King Bed, Non-Smoking, Fireplace, Balcony, High Speed Internet Access

  • Sleeps 2

1 King Bed, Non-Smoking, Fireplace, Balcony, Jetted Tub

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Fireplace, High Speed Internet Access, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 4

2 Queen Beds, Non-Smoking, Fireplace, Balcony, Wi-Fi

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower and Balcony

  • Sleeps 2

2 King Beds, Non-Smoking, Larger Room, 2 Flat Screen Tvs, Jetted Tub, Fireplace, Microwave And Refrigerator

  • Sleeps 4

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The price is CNY601
CNY679 total
includes taxes & fees
Apr 13 - Apr 14
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About the neighborhood

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315

What's nearby

  • Interlaken Shopping Center - 13 min walk - 1.2 km
  • Big Bear Mountain Resort - 13 min walk - 1.2 km
  • Snow Summit - 17 min walk - 1.5 km
  • Big Bear Lake - 18 min walk - 1.6 km
  • Big Bear Alpine Zoo - 2 min drive - 1.9 km

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 72 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 78 min drive
  • Free area shuttle
  • Free shopping center shuttle
  • Free theme park shuttle

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Grizzly Manor Cafe - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

Located just a 5-minute drive from Snow Summit, Chateau Big Bear Boutique Hotel, BW Signature Collection puts you near winter activities like downhill skiing, snow tubing, and snowshoeing. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tiffany's Bistro, which serves American cuisine and is open for dinner. A bar/lounge, a fitness center, and a hot tub are other highlights. Skiers will appreciate access to ski storage. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 5 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 20 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Offsite

    • Free area shuttle within 15 miles
    • Free shopping center shuttle
    • Free theme park shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Pool table
  • Air hockey
  • Foosball
  • Table tennis
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (2077 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool
  • Arcade/game room
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Pool hoist on site

Ski

  • Ski storage
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Housekeeping on request
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Tiffany's Bistro - This bistro specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 1 per night (rates may vary)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Parking

  • Uncovered self parking costs USD 20 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

Is there a pool at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yes. Self parking costs USD 20 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Check-in start time: 4 PM; Check-in end time: 5 AM. Check-out time is 11:00 AM.

What is there to do at Chateau Big Bear Boutique Hotel, BW Signature Collection and nearby?

Have fun with nearby winter activities like downhill skiing, snow tubing, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness center. Chateau Big Bear Boutique Hotel, BW Signature Collection also has an arcade.

Are there restaurants at or near Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yes, Tiffany's Bistro offers American cuisine.

What's the area around Chateau Big Bear Boutique Hotel, BW Signature Collection like?

Chateau Big Bear Boutique Hotel, BW Signature Collection is a short 20-minute walk from Snow Summit and 16 minutes' walk from Big Bear Mountain Resort.

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Reviews

Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as fresh, delicious, and with a good variety. (109 reviews)
  • The pool area is beautiful, clean, and well-maintained, offering a unique and relaxing experience surrounded by pine trees. (17 reviews)
  • The spa was fun with changing bright lights and the jacuzzi was a nice feature. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Fireplace
Building
Breakfast
Restaurant
Balcony

Reviews

Verified

10/10 Exceptional

Excelente hotel
Rafael, 2-night trip
Verified

10/10 Exceptional

Exceeded expectations in all ways, especially the fireplace in the room. Also very good breakfast .
Robert, 1-night trip
Verified

10/10 Exceptional

Clean room, nice staff and great food for breakfast👍
Jesaly Myles, 1-night trip
Verified

10/10 Exceptional

The location was perfect to our activities at both Big Bear and Snow Summit. The rooms had a fireplace to warm up and the game room was fun to spend down time in
At the fireplace mantle
Fun times in the game room
Tiffanys own Glass Gifted Architectural Roof from France
anthony, 3-night trip
Verified

10/10 Exceptional

Excellent service and clean comfortable rooms. The lobby was decorated beautifully for the holidays and the complimentary breakfast was lovely.
VALERIE, 2-night trip
Verified

8/10 Very good

Property well kept, friendly staff, decor is warm and pleasant.
Mary, 2-night trip
Verified

10/10 Exceptional

Breakfast was fresh and delicious.
Penny, 2-night trip
Verified

10/10 Exceptional

Yes, the hotel met our expectations! So cozy for our family trip!
Angelica, 1-night trip
Verified

10/10 Exceptional

Very nice place to stay for small group
Jiayue, 1-night trip
Verified

10/10 Exceptional

Absolutely Awesome staff, Front desk , kitchen staff during dinner plus restaurant.
Ajay, 1-night trip
Verified

6/10 Good

The rooms were clean. Staff was really nice. For what you spend per night it felt a bit dated and needing some TLC.
Heather, 2-night trip
Verified

10/10 Exceptional

Nice place!
Michelle, 1-night trip
Verified

10/10 Exceptional

Our stay was very nice. Alway so peaceful up in big bear. Hotel was nice and clean. Staff was friendly and professional. Breakfast was delicious. I would suggest people have to wear masks when getting food as some have no manners and were coughing. But overall a great trip for my husband and I.
BEATRICE, 2-night trip
Verified

8/10 Very good

Wonderful staff, cozy room.
Erik, 2-night trip
Verified

10/10 Exceptional

We were greeted by friendly staff and I was really impressed by the lobby and the room as well. It was quiet, the facilities were clean and I truly enjoyed my stay!
Angela, 1-night trip
Verified

10/10 Exceptional

Great heated pool! Awesome breakfast!
Shannon, 4-night trip
Verified

8/10 Very good

I was unable to use the streaming services due to the internet issues but other than that…it was a wonderful stay!
Marvetta, 1-night trip
Verified

10/10 Exceptional

Nice property in a beautiful setting. Just wish the restaurant was open every day and not just Friday and Saturday.
Vickie, 1-night trip
Verified

10/10 Exceptional

Rooms very big, fireplace amazing. Clean, spacious. Friendly staff. Attentive. Breakfast wonderful
Patricia, 2-night trip
Verified

10/10 Exceptional

Very nice stay here Staff was excellent and hotel very well kept Pool and spa very clean Area around pool area is beautiful
Richard, 1-night trip
Verified

10/10 Exceptional

Very nice hotel. The name fits it perfectly
Lindsi, 1-night trip
Verified

8/10 Very good

Great room
Mike, 1-night trip
Verified

10/10 Exceptional

This property is very nice and I'd recommend it if you are visiting the Big Bear Lake ares. The room was wonderful with a nice balcony/outdoor seating and a fireplace in the room. They also have a nice bar for a drink after the day and before retiring for the night and a wonderful breakfast "spread".
Mark, 3-night trip
Verified

10/10 Exceptional

Location is great!! Very clean and quiet Nice relaxing place, great breakfast too Few places, like some doors and patio screens require updating Overall, great place to relax
Amita, 2-night trip
Verified

10/10 Exceptional

Good
Katya, 1-night trip