For starters, after already reserving the room, I arrived at the hotel to find out there was a $100 cash only deposit. Then to get into the room, I reserved a non smoking room to find out they are all smoking there was even ashes all over the place. There was no remote for the TV in the room, I had to go to the desk to sign for a remote. But things keep getting worse, fridge and microwave doesn't work, There is blood on the bathroom door and going down the side of the toilet. And to top everything off I killed a bedbug last night!