Had to book this stay last minute because our VRBO host ghosted us, and we had to scramble to find a place for 11 nights after arriving in London. This place was honestly the best place we could have stayed. Clean, quiet, conveniently located, and every single staff member we interacted with was incredible! Every staff person went above and beyond for us, and we felt so welcomed in London after the fiasco of losing our place to stay.
I didn’t realize housekeeping didn’t take care of dishes at first, and after I asked them about it, they even went out of their way to wash my dishes the first day even after I found out they didn’t provide that. So kind!!
Check in/out was seamless, hosts, breakfast staff (shoutout to Augustine and Mariza!!), and housekeepers were all so hospitable and accommodating, and I definitely would recommend this hotel to anyone coming to the area.
Also, the avocado toast and smoked salmon and fresh juice in the mornings made my mornings! So yummy.
As someone who has also worked in the hospitality industry before, I was genuinely impressed by the care and intentionality the staff took here. You are all doing something right in how you are training staff and caring for guests.
Thank you for making our stay in London exactly what we needed. 🙏