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The Upper House Hotel

3.0 star property
Simpang Ampat hotel with outdoor pool and pool bar

Choose dates to view prices

In the heart of the city, The Upper House Hotel offers a tranquil oasis with a poolside bar and outdoor pool. Relax in style with sun loungers by your side, grab a cup of coffee at the cafe or unwind at the bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
  • Minibar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Upper King

Minibar, in-room safe, desk, blackout drapes

Upper King

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Upper Twin

Minibar, in-room safe, desk, blackout drapes

Upper Twin

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King

Premier King | Minibar, in-room safe, desk, blackout drapes

Premier King

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Minibar, in-room safe, desk, blackout drapes

Premier King Room

  • Sleeps 2

View all photos for Upper King Room

Minibar, in-room safe, desk, blackout drapes

Upper King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Upper Twin Room

Minibar, in-room safe, desk, blackout drapes

Upper Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

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About the neighborhood

Map
22A Jalan Vervea 10, Simpang Ampat, Penang, 14110

What's nearby

  • Design Village Outlet Mall - 10 min walk - 0.9 km
  • Queensbay Mall - 26 min drive - 28.9 km
  • KOMTAR - 39 min drive - 44.1 km
  • Gurney Drive - 41 min drive - 46.3 km
  • Gurney Plaza - 41 min drive - 47.1 km

Getting around

  • Penang Intl. Airport (PEN) - 27 min drive
  • Penang Sentral - 29 min drive
  • Tasek Gelugor Station - 35 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪吃饭公司 Makan Nasi @ Batu Kawan - ‬5 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬11 min walk
  • ‪Dragon Noodle Batu Kawan - ‬11 min walk
  • ‪Starbucks - ‬12 min walk

About this property

The Upper House Hotel

When visiting Simpang Ampat, The Upper House Hotel is a great choice to consider. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge.

At a glance

DONE

Hotel size

    • 89 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 25 for adults and MYR 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Union Pay

Also known as

The Upper House Hotel Hotel
The Upper House Hotel Simpang Ampat
The Upper House Hotel Hotel Simpang Ampat

Frequently asked questions

Does The Upper House Hotel offer free cancellation for a full refund?

Yes, The Upper House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Upper House Hotel?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at The Upper House Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Upper House Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at The Upper House Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at The Upper House Hotel and nearby?

The Upper House Hotel has an outdoor pool.

What's the area around The Upper House Hotel like?

The Upper House Hotel is located a short 10-minute walk from Design Village Outlet Mall.

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Reviews

The Upper House Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Amenities

8.8

Staff & service

9.2

Property conditions & facilities

Popular mentions

Room
Breakfast
Design

Reviews

Verified

10/10 Exceptional

Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.
Chin Tong, 2-night trip
Verified

8/10 Very good

simple, but enough facilities within the hotel and rooms. The best part was breakfast serving Malaysian flavour dishes along with typical western foods. The only thing that I would request is to see if you can do something about shower water to wet toilet area.
AKIKO, 2-night trip
Verified

10/10 Exceptional

Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
Nur Ain Jong, 1-night trip
Verified

8/10 Very good

Not much shop around the hotel
Wee Kang, 1-night trip
Verified

10/10 Exceptional

Nice biz hotel.

Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.
Dave, 2-night trip
Verified

8/10 Very good

Ok
Dhanabalan, 2-night trip
Verified

8/10 Very good

Modern choice

It is a modern hotel in a very quiet area. Lots of parking spaces, Ikea and outlet village near by. The room was in good condition and clean. The pool was great. It is even suitable for excercising. We did not like the fact that you need to keep the hot water running for 5 minutes to get a warm shower. It is not enviromentally friendly or practical. Apparently it is a known "feature". The receptionist also did not greet us when we checked in which does not leave a good first impression.
Roger, 1-night trip
Verified

10/10 Exceptional

Comfortable

First, it looks very high class, nice design, clean and comfort. You can rest assured that your stay will be pleasant and enjoyable. The rooms are designed with comfort in mind, offering cozy beds and pillows. However, they provide two pillows only. I wish to have extra pillows. The room air conditioning is very cool and refreshing environment for me. I like it. In addition, the hot water heaters in the bathroom is excellent. There is a water dispenser available at each floor. Swimming pool is not very big. Wish they have other facilities like gym and sauna.
Eng, 1-night trip
Verified

8/10 Very good

Bon hotel, petit dejeuner a revoir

Le petit dejeuner est le seul point negatif.
Vincent, 11-night trip
Verified

8/10 Very good

乾淨整潔，早餐有變化。
Yungming, 4-night trip
Verified

10/10 Exceptional

GOOD INTERIOR.
D.N Esham, 2-night trip
Verified

8/10 Very good

nice

nice property. wish the bar was open.
Leong Sze, 1-night trip
Verified

10/10 Exceptional

Has potential

New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.
Yee Guan, 1-night trip
Verified

6/10 Good

Too small to stay.

Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.
mariam, 1-night trip
Verified

10/10 Exceptional

I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast
KIM YENG, 1-night trip
Verified

10/10 Exceptional

Wenchieh, 7-night trip
Verified

10/10 Exceptional

Wenchieh, 7-night trip
Verified

10/10 Exceptional

2-night trip
Verified

8/10 Very good

Nicolas, 1-night trip
Verified

10/10 Exceptional

KUOPAO, 7-night trip
Verified

10/10 Exceptional

KUOPAO, 7-night trip
Verified

6/10 Good

WAIWAH, 3-night trip
Verified

10/10 Exceptional

KUOPAO, 2-night trip
Verified

10/10 Exceptional

5-night trip
Verified

6/10 Good

Arman, 6-night trip