Hilton Guatemala City

4.5 star property
Luxury hotel in Santa Catarina Pinula with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Hilton Guatemala City

Garden
Bar (on property)
Breakfast, lunch and dinner served
Exterior
Aerial view
Located near Paseo Cayala, Hilton Guatemala City offers a luxurious retreat with a daily manager's reception and garden views. Enjoy the outdoor pool, gym, and helpful multilingual staff while savoring breakfast at Restaurante Las Ventanas or meeting friends at the bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Free parking
  • Internet access
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Business center
  • 12 meeting rooms

Feel at home (6)

  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Separate sitting area
  • Garden
  • Daily housekeeping
The current price is CNY802
CNY979 total
includes taxes & fees
Sep 5 - Sep 6

Room options

Available filters for rooms
Showing 15 of 15 rooms

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Executive Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Patio

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Patio

Highlights

Yard
Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015

What's nearby

  • Oakland Mall - 5 min drive - 4.2 km
  • Embassy of Mexico in Guatemala - 6 min drive - 5.6 km
  • La Aurora Zoo - 6 min drive - 5.9 km
  • U.S. Embassy in Guatemala - 6 min drive - 5.9 km
  • Paseo Cayala - 6 min drive - 4.3 km

Getting around

  • La Aurora Intl. Airport (GUA) - 21 min drive

Restaurants

  • ‪Krispy Kreme Arkadia - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪Café Barista - ‬4 min drive
  • ‪El Rincón del Loto - ‬6 min drive
  • ‪Sushi Itto - ‬3 min drive

About this property

Hilton Guatemala City

At Hilton Guatemala City, you'll be within a 10-minute drive of U.S. Embassy in Guatemala and Paseo Cayala. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante Las Ventanas, which serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 130 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 20 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*

Internet

    • WiFi and wired internet access in public areas*
    • WiFi and wired internet access in rooms*

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 10 per day)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Designated smoking areas (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

Working away

  • Business center
  • 12 meeting rooms
  • Conference space (49729 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Piano
  • Fitness center
  • An outdoor pool
  • Reception hall
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Magnifying mirror
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room

ROOM

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Select Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

STAR_OUTLINE

Special features

Dining

Restaurante Las Ventanas - This restaurant serves breakfast, brunch, lunch, and dinner.

MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 10 per night (rates may vary)
  • WiFi is available in public areas for USD 10 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 10 per day (rates may vary)
  • Wired internet access is available in public areas for USD 10 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 17 to 20 for adults, and USD 17 to 20 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 20 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Valet parking costs USD 10 per day

Policies

Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

HELP_OUTLINE

Frequently asked questions

Does Hilton Guatemala City offer free cancellation for a full refund?

Yes, Hilton Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Guatemala City?

Yes, there's an outdoor pool.

Are pets allowed at Hilton Guatemala City?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 20 lbs per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hilton Guatemala City?

Yes, there's free self parking.

What are the check-in and check-out times at Hilton Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Hilton Guatemala City and nearby?

Hilton Guatemala City has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Hilton Guatemala City?

Yes, there's an onsite restaurant, Restaurante Las Ventanas.

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Hilton Guatemala City Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Location
Amenities
Food
Refrigerator
Gardens
Water
Bed

Reviews

10/10 Excellent

Excellent customer service. Very clean and great location
Jessica Gallo, 3-night trip

6/10 Okay

.
Carlos, 2-night trip

10/10 Excellent

Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!
Christina, 2-night trip

10/10 Excellent

Excellent property
Jennifer, 1-night trip

8/10 Good

Great hotel and nice arquitecture.
Alfredo, 2-night trip

10/10 Excellent

This was a very safe and mostly quiet property away outside of the city. While we were next to a busy street, we were still within a safe zone. Not walkable, and you must have private transportation, overall it was a nice experience.
Alex, 4-night trip

10/10 Excellent

Great service
Milton, 1-night trip

10/10 Excellent

Wonderful start to our honeymoon ❤️
Lesbia, 2-night trip

10/10 Excellent

All gravy
Gloria, 1-night trip

10/10 Excellent

amazing services i love the place

10/10 Excellent

Nice place to stay.
Judith, 3-night trip

10/10 Excellent

The hotel is spectacular! We loved it!
Jennifer, 4-night trip

6/10 Okay

Nice hotel. But staff could be more helpful
Kelly, 1-night trip

10/10 Excellent

Nice and clean
martha, 1-night trip

10/10 Excellent

Beautiful property.
Darnell, 2-night trip

4/10 Poor

Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.
josie, 1-night trip

10/10 Excellent

Staff was very friendly and available to assist with all of our questions and needs.
Daniel, 1-night trip

10/10 Excellent

Beautiful property
Jill, 1-night trip

4/10 Poor

My wife and I were lounging at the pool and my wife caught some guy behind a tree snapping photos of her. He ran and hid inside the bathroom and locked the door. I was banging on the door, then told an employee what happened using google translate. The employee said he would take care of it, then we heard NOTHING else about it and no one bothered to contact us. Made my wife and I feel so good n safe and gross.
T. S., 2-night trip

10/10 Excellent

Great guest services!
Arvind, 1-night trip

10/10 Excellent

Great
Miguel, 1-night trip

10/10 Excellent

Beautiful place Wonderful staff
Cesia, 1-night trip

10/10 Excellent

Everyone was very friendly 😊
Karlton, 5-night trip

8/10 Good

The architecture and the atmosphere of the property is incredible, the comfort is really very pleasant. However, the staff in charge seems to be not very happy in their work and show a lot of lack of knowledge in their routine tasks. I definitely recommend the property but you have to improve a lot in customer service or improve training
Juan, 2-night trip

10/10 Excellent

I love the tranquility of the place. The staff incredible!!
Miriam, 1-night trip