It was very clean, but no vent in the bathroom so odor remained throughout the stay and something was wrong with the air/heating. Maybe something was wrong with the thermostat because It was cold the entire although we tried to adjust and informed the staff.
Tasha
Tasha,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 24 日
JACQUELINE
JACQUELINE,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 24 日
Elsie L
Elsie L,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 23 日
Kirinna
Kirinna,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
All the staff members were professional and very polite. We felt very welcome as soon as we entered the doors. Most definitely we will be coming back here. My grandkids were excited to hear the Coqui in the lobby, they were even trying to find them, which they did. They couldn't believe how small they were.
Brenda L
Brenda L,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Evelyn
Evelyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Giselle
Giselle,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 20 日
mario j
mario j,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 19 日
Betsy
Betsy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Vikki
Vikki,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Tonya
Tonya,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 13 日
Jasmine
Jasmine,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Marycelie
Marycelie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Girl trip
I love this hotel have stayed here many times everything about the hotel is wonderful
Rose
Rose,3 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 10 日
Shellan
Shellan,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 8 日
Ismael
Ismael,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Juan Carlos
Juan Carlos,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
2025 experience
The staff is very friendly
Gerson
Gerson,14 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Michael
Michael,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Juan J.
Juan J.,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Vickie
Vickie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
5 Stars all around
Embassy Suites & Casino in San Juan was everything I wanted it to be and more. The ambiance upon entry is amazing… the sights, the smells, the sounds of the coqui at night. The reception with drinks made for a memorable rained in Saturday night. The room was comfortable for the four females…water pressure and temperature of the shower was amazing. Staff were helpful & kind. And the different photo ops were great too. Breakfast amazing. The farina and avena took me back to my childhood. I would definitely recommend this hotel to anyone in need of an amazing getaway.