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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Property class: 3
Urbandale hotel with indoor pool and restaurant

Choose dates to view prices

In the heart of Des Moines, Holiday Inn Hotel & Suites Des Moines - Northwest offers a welcoming retreat with shopping on site and an indoor pool. Unwind at the 24-hour gym or enjoy a drink at the bar while appreciating helpful staff that have left lasting impressions on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • 24-hour fitness center
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CNY608
CNY681 total
includes taxes & fees
May 25 - May 26

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Free toiletries, hair dryer, towels

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living and Dining Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed (Additional Living and Dining Area)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living and Dining Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Additional Living and Dining Area)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living and Dining Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Living and Dining Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living and Dining Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Living and Dining Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlour Room)

Suite, 1 King Bed (Parlour Room) | Room amenity

Suite, 1 King Bed (Parlour Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Living Area)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Living Area)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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9.4 out of 10, Exceptional, 584 reviews
The price is CNY578
CNY647 total
includes taxes & fees
Apr 27 - Apr 28
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About the neighborhood

Map
4800 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive - 2.1 km
  • Drake University - 8 min drive - 8.4 km
  • Jordan Creek Town Center - 11 min drive - 19.0 km
  • Adventureland - 11 min drive - 22.1 km
  • Casey's Center - 12 min drive - 15.9 km

Getting around

  • Des Moines International Airport (DSM) - 34 min drive
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪7 Brew Coffee - ‬18 min walk
  • ‪Cheba Hut - ‬12 min walk

About this property

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

At Holiday Inn Hotel & Suites Des Moines - Northwest by IHG, you'll be within a 15-minute drive of Drake University and Casey's Center. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A free airport shuttle and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (up to 50 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free airport shuttle from 8:00 AM to 10:00 PM
DONE

Offsite

    • Free area shuttle within 2 mi
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference space (15000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 per person
  • Microwaves are available for USD 7 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel Moines Northwest
Holiday Inn Moines Northwest
Holiday Inn Hotel Moines Northwest Urbandale
Holiday Inn Moines Northwest Urbandale
Holiday Inn Hotel Suites Des Moines Northwest
Holiday Inn Hotel Suites Des Moines Northwest an IHG Hotel
Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Des Moines - Northwest by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel & Suites Des Moines - Northwest by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 40 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there's free self parking.

Is airport shuttle service offered by Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, a free airport shuttle is available from 8:00 AM to 10:00 PM on request.

What are the check-in and check-out times at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and contactless check-out are available.

Is there an onsite casino at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.

What is there to do at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG and nearby?

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there's an onsite restaurant.

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Reviews

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Reviews

8.2

Very Good

8.4

Cleanliness

8.4

Location

8.6

Staff & service

8.2

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Breakfast
Location
Bathroom
Building
Food
Children
Restaurant

Reviews

Verified

10/10 Exceptional

Perfect friendly beautiful warm place to stay very quiet
Kay, 1-night trip
Verified

10/10 Exceptional

Very nice stay and nice staff.
Danny, 1-night trip
Verified

10/10 Exceptional

Great clean hotel, staff was great!
Jennifer, 1-night trip
Verified

10/10 Exceptional

Great place to stay and very reasonable and great restaurant and lounge attached to hotel.
Randeen, 1-night trip
Verified

10/10 Exceptional

Good
Jodi, 1-night trip
Verified

10/10 Exceptional

Staff were courteous and room was clean.
Ashton, 1-night trip
Verified

10/10 Exceptional

Very convenient parking stay was amazing
Jessica, 2-night trip
Verified

10/10 Exceptional

Very nice hotel.
Thomas, 1-night trip
Verified

10/10 Exceptional

Good location
Cheryl, 1-night trip
Verified

10/10 Exceptional

I enjoyed my stay here. The hotel was clean. Staff was very kind and helpful. There was a lot of amenities in the area food shopping. I will definitely be staying here again if I’m ever in Iowa.
Allison, 2-night trip
Verified

10/10 Exceptional

The room was clean. Michael at the front desk was extremely helpful. The restaurant attached was amazing
allycia, 3-night trip
Verified

10/10 Exceptional

It was the safe area and this staff was wonderful.
Cindy, 1-night trip
Verified

10/10 Exceptional

The staff is so friendly! They go above and Beyond to make sure your stay is all you want it to be.
Barbara, 1-night trip
Verified

8/10 Very good

Staff was really good. The only detraction that I had was I feel that I had what was at one time a smoking room and could still smell some remnants of that.
Travis, 1-night trip
Verified

10/10 Exceptional

The rooms were clean. Staff was very friendly and helpful! The parking seemed safe.
Kristen, 1-night trip
Verified

10/10 Exceptional

Very clean and staff were pleasant
Debbie, 1-night trip
Verified

10/10 Exceptional

Fantastic stay

Great service, pleasant staff and clean room!
Andrew, 1-night trip
Verified

8/10 Very good

It was clean. Nice reception desk and friendly persons at desk.
Geoffrey J, 1-night trip
Verified

6/10 Good

Pool was cold Room was dated and could be cleaner. On arrival we had a king suite and were provided two towels and two washcloth. The bed was VERY comfortable.
Kimberly, 3-night trip
Verified

10/10 Exceptional

Very comfortable rooms and beds.
Lindsey, 2-night trip
Verified

10/10 Exceptional

Convenient location. Good price point
Melissa, 1-night trip
Verified

10/10 Exceptional

Excellent stay

It was an excellent stay and restaurant attached was great
Justina, 1-night trip
Verified

8/10 Very good

Old hotel but still pretty good accommodations.
Brad, 3-night trip
Verified

10/10 Exceptional

Great bed. Clean room. Hot shower. Beautiful hotel.
nick, 1-night trip
Verified

8/10 Very good

Staff was very accommodating
Lori, 3-night trip