In the First Room the carpet was soaking wet, dirty carpet. In the 2nd room the door was unable to lock and anyone was able to go in without a key card. In the 3rd room that they offered the air conditioning had no control and was stuck at 12°. TV was old fashioned , no cable, and was blocking half of the mirror. The outlet placements are ridiculous, and you would expect at least outlets by the bedside. There were only 2 that worked, because the 3rd outlet was so loose nothing would actually plug in. Weak wi-fi, hairdryer is not working, carpet feels stuffy and dirty, fitness center inaccessible, 2 staff doesn’t know how to access the gym. Elevator carpet is so filthy and janky, you can’t tell if the buttons are really working. Arcade has a creepy vibe, which has one of the only other public restrooms, and as I was going to the restroom, an Old man came out of the Ladies room. This is unacceptable and unsafe especially as a family traveling with kids. Would never stay here or recommend this to even my worst enemy.