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Mercure Chester Abbots Well Hotel

4.0 star property
Hotel with spa, near Grosvenor Park

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Photo gallery for Mercure Chester Abbots Well Hotel

Miscellaneous
Indoor wedding
Property grounds
Exterior
Front of property
Nestled near Grosvenor Park, Mercure Chester Abbots Well Hotel offers a serene escape. Treat yourself to a body treatment or manicure at the onsite spa, indulge in British cuisine at The Brasserie restaurant, and unwind by the indoor pool with sun loungers. With free in-room WiFi and helpful staff that guests rave about.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Conference center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY502
CNY602 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(49 reviews)

Highlights

Separate sitting area
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

7.2 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Hair dryer
Bathrobes
Private bathroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room (Classic)

7.4 out of 10
Good
(8 reviews)

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Hair dryer
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | 1 bedroom, in-room safe, desk, iron/ironing board

Double Room, 1 Double Bed (Compact)

7.0 out of 10
Good
(23 reviews)

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

Family Room, Multiple Beds (2 Adults and 2 Children) | 1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Indoor pool

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8.0 out of 10, Very Good, 1,002 reviews
The price is CNY510
CNY612 total
includes taxes & fees
Oct 19 - Oct 20
Holiday Inn Chester - South by IHG
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About the neighborhood

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • Grosvenor Park - 4 min drive - 2.7 km
  • Chester Cathedral - 5 min drive - 3.7 km
  • Chester City Walls - 5 min drive - 3.7 km
  • Chester Racecourse - 6 min drive - 4.0 km
  • Chester Zoo - 6 min drive - 8.1 km

Getting around

  • Chester (CEG-Hawarden) - 29 min drive
  • John Lennon Airport (LPL) - 38 min drive
  • Manchester Airport (MAN) - 40 min drive
  • Chester Station - 4 min drive
  • Ellesmere Port Station - 9 min drive
  • Bache Station - 10 min drive

Restaurants

  • ‪The Cheshire Cat - ‬13 min walk
  • ‪Sea Breeze - ‬16 min walk
  • ‪Ring O' Bells - ‬9 min walk
  • ‪The Boathouse - ‬4 min drive
  • ‪The Moorings - ‬4 min drive

About this property

Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel puts you within a 10-minute drive of Chester City Walls and Chester Zoo. Guests can indulge in spa services at the spa, and British cuisine is served at The Brasserie, which is open for breakfast, lunch, and dinner. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 126 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

Guests can rest easy knowing there's a carbon monoxide detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?

Yes, Mercure Chester Abbots Well Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Chester Abbots Well Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Mercure Chester Abbots Well Hotel?

Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Chester Abbots Well Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Mercure Chester Abbots Well Hotel and nearby?

Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Chester Abbots Well Hotel also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Mercure Chester Abbots Well Hotel?

Yes, The Brasserie offers British cuisine.

What's the area around Mercure Chester Abbots Well Hotel like?

Mercure Chester Abbots Well Hotel is located a short 19-minute walk from Chester Music Theatre.

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Mercure Chester Abbots Well Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Food
Bed
Restaurant
Shower
Bathroom
Lobby
Location

Reviews

8/10 Very good

Staff were really friendly and helpful and the food was absolutely delicious!
Victoria, 1-night trip

10/10 Exceptional

Sisters trip to Chester

Lovely hotel grounds smaller than expected. Nice rooms although a little dated. Comfortable, staff friendly, nice breakfast. Great pool and easy free parking with p&r not far. Would stay again
Jacqueline, 3-night trip

10/10 Exceptional

Great stop over

Had a great one night's stay. Lovely welcome by Muskan. We had a great night's sleep and enjoyed the food. The leisure centre was clean and well equipped. Easy access to Chester. Definitely recommend staying here.
Barbara, 1-night trip

8/10 Very good

Staff, food and location were ideal. However the property was run down and did not meet my expectations.
Aileen, 1-night trip

6/10 Good

Overall we enjoyed our stay and staff were on the whole polite and welcoming but I felt there was a bit of a lack of consistency in what the staff informed us about. It was also a bit hit and miss if you got room refreshments restocked each day. Cleanliness was good and pool area was lovely.
Sarah, 3-night trip

10/10 Exceptional

This is the second time we have stayed here while visiting Chester. It offers very good value for money.
Dennis, 1-night trip

10/10 Exceptional

The room is big and comfortable, facilities are nice
Hon Fai, 1-night trip

8/10 Very good

Race club trip

Hotel fine Rooms decent Check in good Bar poor Poor selection of beers overpriced Draught beer terrible few pints taken back Overall great if you sort the beer poor if you dont
john, 2-night trip

6/10 Good

The young lady in the front desk was multitasking, but not very well. She gave us two lots of keys for two different rooms. We went for dinner when we arrived and the food took forever and it was just mediocre
barbara, 1-night trip

10/10 Exceptional

Excellent place to stay

Really nice place to stay, very comfortable, food excellent, friendly staff.
Stephen, 2-night trip

10/10 Exceptional

great stay!
Helen, 2-night trip

8/10 Very good

Ideal for our few days at Chester races. Rooms very nice and staff all very helpful
John, 3-night trip

8/10 Very good

Ok

All staff welcoming, friendly & helpful. Hotel looked a bit dated & noisy from people outside late evening & in corridors. Room ok, shower area quite small but bed comfortable. NB. There was a pair of swim shorts left by previous guest on the windowsill when we arrived.
Paula, 2-night trip

4/10 Fair

The hotel is very tired and not very clean and lacked a nice feel
1-night trip

10/10 Exceptional

Lovely staff, clean cool and quiet rooms and a fantastic breakfast
Sue, 1-night trip

8/10 Very good

Nice and tidy

Warm welcome, and nice room.
andrew robert, 1-night trip

8/10 Very good

Very nice friendly staff value for your money
Steven, 1-night trip

6/10 Good

Good

The overall stay was good it was just the initial experience of low towels, room having no large towels and the room being wrong but as said it was good :)
Matthew, 1-night trip

10/10 Exceptional

Excellent stay for two nights, all staff friendly. Didn't dine in restaurant so unable to comment. Spa very good and helpful, friendly staff
David, 2-night trip

2/10 Poor

Overall, the hotel is in desperate need of investment. The worst nights sleep ever had!! Due to inconsiderate guests, wafer thin walls, and very poor heating controls. The cleaning standards are something to do addressed, with the very basics, failing miserable. In addition to most staff ,failing to have any sense of urgency in performing there duties. The spa & pool area, requires a complete Overall, with only positive is usage included within the room rate. The restaurant is adequate if you have no desire for anything special, with the breakfast offering, certainly nothing special.
Kevin, 1-night trip

8/10 Very good

Good hotel for travelling into Chester. Room was slightly different than I booked due to the hotel not having the one I booked available. They offered a bottle of Prosecco and two free drinks to compensate. Breakfast was good.
Paula, 1-night trip

8/10 Very good

Nice hotel

Lovely hotel, free parking, friendly staff. Room could do with a lick of paint and the floorboards are very creaky.
Paul, 1-night trip

2/10 Poor

Checked in ok started working at the desk, heard a noise at the door and another male guest lets himself into my room with a key . As a lone solo female traveller it’s not acceptable went down to reception with the guest and got told I had to change rooms. I refused and then got told I could stay put . Hardly any toilet paper had to go to reception twice to request more . Bathroom had a lot of mould. Dinner waited 45 mins from walking in to getting my order. Forgot to bring wine to the table . I never complain about a hotel but I won’t be staying here again
lucy, 1-night trip

8/10 Very good

Have stayed here before & will stay again
Shaun, 2-night trip

10/10 Exceptional

Family holiday to Wales!

Omg! What a fantastic hotel! We are a family of 4 adults 2 children and 2 dogs. We were welcomed to the hotel by a warm, friendly lady, who offered us all of the information we needed. The following morning it was just wonderful to see that there were breakfast tables available to sit at with our 2 dogs (who are our babies!) Breakfast was lovely! Then we discovered the beautiful garden, which both the children and dogs loved and used lots of energy before our onward journey! We all felt we could not have chosen a better hotel! Laura on reception was exceptional, so lovely and helpful! The surrounding area was beautiful too! We walked into Christleton and had a meal in a lovely pub, with gorgeous staff!
sharon, 1-night trip