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Mercure Chester Abbots Well Hotel

4.0 star property
Hotel with spa, near Grosvenor Park

Choose dates to view prices

Photo gallery for Mercure Chester Abbots Well Hotel

Front of property
Exterior
Property grounds
Indoor wedding
1 bedroom, in-room safe, desk, iron/ironing board
Nestled near Grosvenor Park, Mercure Chester Abbots Well Hotel offers a serene escape. Treat yourself to a body treatment or manicure at the onsite spa, indulge in British cuisine at The Brasserie restaurant, and unwind by the indoor pool with sun loungers. With free in-room WiFi and helpful staff that guests rave about.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Conference center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY490
CNY588 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(49 reviews)

Highlights

Separate sitting area
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

7.2 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Bathrobes
Private bathroom
Hair dryer
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room (Classic)

7.4 out of 10
Good
(8 reviews)

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Bathrobes
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | 1 bedroom, in-room safe, desk, iron/ironing board

Double Room, 1 Double Bed (Compact)

7.0 out of 10
Good
(24 reviews)

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

Family Room, Multiple Beds (2 Adults and 2 Children) | 1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Indoor pool
Holiday Inn Chester - South by IHG
  • Pool
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  • Free parking
  • Internet access
8.0 out of 10, Very Good, 1,005 reviews
The price is CNY411
CNY493 total
includes taxes & fees
Nov 23 - Nov 24
Holiday Inn Chester - South by IHG
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About the neighborhood

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • University of Law - Chester - 9 min walk - 0.8 km
  • Vicars Cross Shopping Centre - 18 min walk - 1.6 km
  • Great Boughton Library - 18 min walk - 1.6 km
  • Queens Road Park - 3 min drive - 2.1 km
  • Grosvenor Park - 4 min drive - 2.7 km

Getting around

  • Chester (CEG-Hawarden) - 29 min drive
  • John Lennon Airport (LPL) - 38 min drive
  • Manchester Airport (MAN) - 40 min drive
  • Chester Station - 4 min drive
  • Ellesmere Port Station - 9 min drive
  • Bache Station - 10 min drive

Restaurants

  • ‪The Boathouse - ‬4 min drive
  • ‪Ring O' Bells - ‬9 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪Sea Breeze - ‬16 min walk
  • ‪The Moorings - ‬4 min drive

About this property

Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel puts you within a 10-minute drive of Chester City Walls and Chester Zoo. Guests can indulge in spa services at the spa, and British cuisine is served at The Brasserie, which is open for breakfast, lunch, and dinner. Other highlights include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 126 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

Guests can rest easy knowing there's a carbon monoxide detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?

Yes, Mercure Chester Abbots Well Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Chester Abbots Well Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Mercure Chester Abbots Well Hotel?

Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Chester Abbots Well Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Mercure Chester Abbots Well Hotel and nearby?

Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Chester Abbots Well Hotel also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Mercure Chester Abbots Well Hotel?

Yes, The Brasserie offers British cuisine.

What's the area around Mercure Chester Abbots Well Hotel like?

Mercure Chester Abbots Well Hotel is located a short 19-minute walk from Chester Music Theatre.

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Reviews

Mercure Chester Abbots Well Hotel Reviews

7.6

Good

7.8

Cleanliness

7.6

Location

8.2

Staff & service

7.6

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Food
Bed
Restaurant
Shower
Bathroom
Lobby
Location

Reviews

10/10 Exceptional

Lovely hotel

Lovely breakfast and good choice
Zoe, 1-night trip

8/10 Very good

Staff good and helpful
Jonathan, 2-night trip

10/10 Exceptional

Phil at check in very helpful
James, 1-night trip

8/10 Very good

The front desk staff were so incredibly friendly, they really made us feel welcome. The room was great, really comfortable bed and the bathroom was amazing! We stayed in the suite and it was worth it! The only thing is that it's a bit run down in places in the room and there was no plugs next to the bed but nothing major, overall had a really pleasant stay!
Matthew, 1-night trip

8/10 Very good

Polite staff
Lewis, 4-night trip

10/10 Exceptional

The room was a good size and very comfortable. Staff were very friendly and helpful. Only had breakfast but it was lovely and lots of choice. Very good value for money and would definitely go back if we were in chester again
Fiona, 2-night trip

4/10 Fair

Hotel needs refurbishment.
Michael, 2-night trip

10/10 Exceptional

Excellent stay, enjoyed the swimming facilities, room clean and comfortable bed. Would stay again
David, 2-night trip

8/10 Very good

Staff were really friendly and helpful and the food was absolutely delicious!
Victoria, 1-night trip

10/10 Exceptional

Fantastic hotel, staff was brilliant nothing was to much trouble, i would stay again
Karen, 2-night trip

10/10 Exceptional

Sisters trip to Chester

Lovely hotel grounds smaller than expected. Nice rooms although a little dated. Comfortable, staff friendly, nice breakfast. Great pool and easy free parking with p&r not far. Would stay again
Jacqueline, 3-night trip

2/10 Poor

Wouldn’t stay again

Not clean. Pictures on wed site not the same in reality, very disappointed.
Tina, 2-night trip

10/10 Exceptional

Great stop over

Had a great one night's stay. Lovely welcome by Muskan. We had a great night's sleep and enjoyed the food. The leisure centre was clean and well equipped. Easy access to Chester. Definitely recommend staying here.
Barbara, 1-night trip

8/10 Very good

Staff, food and location were ideal. However the property was run down and did not meet my expectations.
Aileen, 1-night trip

8/10 Very good

Really lovely hotel, staff are wonderful and helpful. Only a slight issue with some cleanliness, couple of cobwebs found and some dust in places but didn't put me off. Swimming pool is the warmest pool I've ever been in, it was gorgeous! Overall a lovely stay and we will be returning.
Becky, 1-night trip

6/10 Good

Overall we enjoyed our stay and staff were on the whole polite and welcoming but I felt there was a bit of a lack of consistency in what the staff informed us about. It was also a bit hit and miss if you got room refreshments restocked each day. Cleanliness was good and pool area was lovely.
Sarah, 3-night trip

10/10 Exceptional

This is the second time we have stayed here while visiting Chester. It offers very good value for money.
Dennis, 1-night trip

10/10 Exceptional

The room is big and comfortable, facilities are nice
Hon Fai, 1-night trip

10/10 Exceptional

Spacious room, with AC. Friendly staff. Comfortable bed. Everything you could wish fot
Martin, 2-night trip

10/10 Exceptional

Excellent place to stay

Really nice place to stay, very comfortable, food excellent, friendly staff.
Stephen, 2-night trip

10/10 Exceptional

great stay!
Helen, 2-night trip

8/10 Very good

Race club trip

Hotel fine Rooms decent Check in good Bar poor Poor selection of beers overpriced Draught beer terrible few pints taken back Overall great if you sort the beer poor if you dont
john, 2-night trip

6/10 Good

The young lady in the front desk was multitasking, but not very well. She gave us two lots of keys for two different rooms. We went for dinner when we arrived and the food took forever and it was just mediocre
barbara, 1-night trip

8/10 Very good

Ideal for our few days at Chester races. Rooms very nice and staff all very helpful
John, 3-night trip

8/10 Very good

No one on reception when I arrived, had to go and ask bar staff, no room service available due to staff shortages, Excellent room, very clean and well equipped, staff were very helpful and friendly, enjoyed the leisure facilities, I would definitely return
Ailsa, 1-night trip