The property did not meet the level of cleanliness expected based on the listing. One of the main reasons for choosing the hotel was the pool, but the pool was closed to all guests after 4pm on a Saturday, there was no prior notice at the time of booking nor when I checked in. Lastly, we had reserved a poolside cabana and there was inadequate staffing. We had a minimum spend, there was not enough staff to accommodate the needs at the pool and we were completely neglected. Also, the food service was cut even shorter than the pool, no food past 2pm. Everything I chose the hotel for was completely the opposite of what I received.