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Thistle Kensington Palace

Hotel with restaurant, near Kensington High Street

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Located near Kensington High Street, Thistle Kensington Palace offers a warm welcome with dry cleaning/laundry services and a restaurant. Unwind in the bar or attend to work at the conference space. Multilingual staff are available 24 hours to assist with any needs.

Reviews

6.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Cribs available
  • Laundry facilities
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Multilingual staff

Feel at home (6)

  • Cribs/infant beds available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double/Twin

Highlights

TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Cribs/infant beds
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Executive Double/Twin

Highlights

TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Cribs/infant beds
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single room

Highlights

TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Cribs/infant beds
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
De Vere Gardens, London, London, England, W8 5AF

What's nearby

  • Kensington High Street - 1 min walk - 0.0 km
  • Imperial College London - 6 min walk - 0.6 km
  • Royal Albert Hall - 7 min walk - 0.7 km
  • Hyde Park - 10 min walk - 0.9 km
  • Natural History Museum - 14 min walk - 1.2 km

Getting around

  • Heathrow Airport (LHR) - 35 min drive
  • London City Airport (LCY) - 58 min drive
  • Luton Airport (LTN) - 74 min drive
  • Stansted Airport (STN) - 85 min drive
  • Gatwick Airport (LGW) - 89 min drive
  • London (SEN-Southend) - 97 min drive
  • London Paddington Station - 24 min walk
  • London (QQP-Paddington Train Station) - 25 min walk
  • Kensington (Olympia) Station - 27 min walk
  • High Street Kensington Station - 8 min walk
  • Gloucester Road Underground Station - 12 min walk
  • Queensway Underground Station - 15 min walk

Restaurants

  • ‪Bertie's Bar - ‬4 min walk
  • ‪Joe & the Juice - ‬5 min walk
  • ‪Flat Iron - ‬5 min walk
  • ‪Zaika - ‬3 min walk
  • ‪Min Jiang - ‬3 min walk

About this property

Thistle Kensington Palace

When you stay at Thistle Kensington Palace, you'll be in a fantastic location, just a 5-minute walk from Kensington High Street and Kensington Gardens. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Hyde Park and Imperial College London are within just a 10-minute walk. The property is just a short walk to public transportation: High Street Kensington Station is 8 minutes and Gloucester Road Underground Station is 12 minutes.

At a glance

DONE

Hotel size

    • 285 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Premium cable/satellite channels
  • Pay movies

Home comfort

  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Crib/infant bed available
  • Rollaway/extra bed available

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk

More

  • Daily housekeeping

Fees & policies

Policies

Also known as

Thistle Kensington London
Thistle Kensington Palace Hotel
Thistle Kensington Palace London
Thistle Kensington Palace Hotel London

Frequently asked questions

Does Thistle Kensington Palace offer free cancellation for a full refund?

Yes, Thistle Kensington Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Thistle Kensington Palace?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Thistle Kensington Palace?

You can check in starting at 2 PM. Check-out time is noon.

Are there restaurants at or near Thistle Kensington Palace?

Yes, there's an onsite restaurant.

What's the area around Thistle Kensington Palace like?

Thistle Kensington Palace is in London City Centre, a short 8-minute walk from High Street Kensington Station and 10 minutes' walk from Hyde Park.

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Thistle Kensington Palace Reviews

Reviews

6.0

Good

6.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

8/10 Very good

Great location

The hotel is in a great location on the edge of Hyde Park, the hotel was clean and tidy although it is starting to get very old.

2/10 Poor

It's Just OK

The rooms we had were very big for Europe, but that is all. They were old and very little up keep. The Staff was rude at best. The Bed we had was like sleeping on a cobble stone street. You would be much better off at the Kensington Close. They have smaller rooms but much, much, more comfortable and clean and safe. It is also close ( one block ) from the High Street Station.

6/10 Good

Not The Best

Not the best hotel we've stayed at! Obviously paying for the area and not the hotel. The hotel is in need of refurbishment and upgrade. Our room had missing lightbulbs, dirty nets and holes in the bed throw. The bathroom had broken tiles on the floor and the toilet seat was also broken across the middle. Grubby feel to the whole room. If we had been staying longer than the one night we would definitely have asked to have been moved.

8/10 Very good

Great room, great location

We had a beautiful and unexpectedly large room in a particularly nice part of the hotel, on the 4th floor overlooking the Kensington Gardens. Its a 5-minute walk to the Gloucester Road Tube Station and a 2-minute walk from some great little restaurants. Overall my wife and I were very pleased. The room was clean, the service fine, and the location wonderful.

8/10 Very good

Good for the price - excellent for location

I thought the Thistle hotel would be in better shape, but it's very much an old style hotel in an old part of time - albeit a very nice part of town (I lived down the road for 6 months so know the area is VERY nice). Don't expect sweeping corridors and state of the art lifts, it's very much an old 1930s style hotel inside. Rooms are clean and comfortable, staff were helpful. I would recommend as it's great value for what you get, and the location. Not homeymoon material though.

2/10 Poor

Bed

The bed was the major problem.... Old, convexed, sprung etc....... I asked about 3 times for it to be changed... to no avail.

6/10 Good

Typical business hotel for London

Price is ok considering the location near central london (5 stops on the tube) and the hotel, whilst impersonal, was ok

4/10 Fair

Not Impressed

We were staying in London for one night to see a show at the Royal Albert Hall and wanted somewhere close by but not too expensive. On the face of it this hotel ticked the boxes but, when we checked in, we were given the choice of a twin room (non-smoking) or a double room (smoking), despite booking a double non-smoking room. Being non-smokers the smell of stale cigarette smoke was abhorrent so chose the twin room option. Which was horrbile. On entering the room, it was clear that it was in need of modernisation (there were water stains on the wall-monted lampshades) and we had a lovely view of a rooftop. We complained and refused to budge. Reception staff gave us a complimentary upgrade to a 'deluxe double' room on the seventh floor. This too was quite shabby with peeling wallpaper, a broken picture light and a minibar abandoned in the middle of the room. The 'double' bed was two twin beds pushed together. All in all, the best thing about the room was the view of Kensington Palace and the gardens opposite and the location. In summary, the hotel itself is in desperate need of renovation and modernisation.

6/10 Good

Not wheelchair accessible

after 2 nights they did find a sister holte North of Hyde park that was accessible. Thistle Kessington Gardens and Thistle Marble Arch's rooms are almost identical, would highly recomment these two Thistle holels. They did give back 50% for thos first two nights.

8/10 Very good

qualite prix ok

les chambres meriteraient une mise à niveau

4/10 Fair

Room for improvement

The hotel is desperately in need of renovation. The fire alarm went off twice during our six night stay. My key card had to be changed four times. The carpet was buckling and held in place by duct tape. The shower curtain fell down and wasn't fixed for two days. One of the elevators was out of service for three days.

8/10 Very good

Nice Hotel

The room and bathroom were large (much larger than the typical budget hotel I stay at), coupled with the bargain price I paid, makes the hotel a super deal. It is a five minute walk from High Street Kensington stop on the circle and district lines.

6/10 Good

Lage optimal zur Royal Albert Hall, mittelmäßiges Zimmer

Zimmer 512, Ausblick in alten Hinterhof, nicht beeindruckend, Flur mit muffeligem Teppichboden, Zimmer anfangs auch muffelig, mit offenem Fenster aber ok, sauber, im Bad keine Ablagen vorhanden und die Wanne schon ziemlich abgenutzt, wer es altenglisch mag, fuer den sicherlich ok freundlicher Service in der Bar, Einrichtung der Bar mit Hockern und Tischen eher lieblos drei Sterne gerade noch akzeptabel! Empfehlung daher auch eingeschränkt, jein, very british halt

6/10 Good

Decent value for London

The staff is friendly & helpful, the location is upscale and the room was quiet. Things to look out for: 1) the shower was prone to hot water surges, and 2) although the hotel is listed as having high-speed internet access, we didn't use it as it came with a hefty charge per minute. Try the internet cafe down the street.

6/10 Good

Charm vergangener Tage

+ gute Lage (Kensington-/Hydepark), 15min mit Bus ins Zentrum, 7..8min zu Fuss zur U-Bahn; + Baustil und Ambiente hat was vom "Good old England" - Renovierungsbedürftig (Lichtschalter defekt, Toilettenbrille auf Nachfrage repariert, Fenster Scharnier herausgerissen, Teppiche durchgetreten) - Service des Personals beschränkt sich auf das notwendigste

2/10 Poor

10/10 Exceptional

Idéalement placé, chambre spacieuse et agréable

Hôtel situé en face du parc de Kensington et des rues commerçantes. Idéal pour le shopping et la découverte des monuments historiques ou musées. L'hôtel est de style victorien ; le personnel est compétent et les chambres confortables, spacieuses et propres. Nous n'avons pas testé le restaurant. Nous avons aimé dans l'ensemble.

4/10 Fair

Location Great, but nothing else

When we checked in, London was very warm. We were given the Expedia special Rate, and so were assigned a room with no air conditioning. The room was stuffy and warm. The window, which looked out on an air shaft, would only open 12" and afforded us no breeze. As it was warm, over 90 degrees, we wanted to take a shower. We could not as the shower was broken and was not fixed until the next day. When it was fixed, the temperature control and water pressure were quite variable. We requested a fan, and had to make 4 additional requests before one was delivered, 12 hours after the original request. Need we say more?

8/10 Very good

Good budget accommodations.

My husband and I spent four nights here in late June. While the carpet is worn and the bathroom facilities dated, the hotel was clean, comfortable, and convenient. The hotel staff were helpful and friendly. I'd definitely stay here again.

8/10 Very good

Very nice location.

Very nice location, close to everything.

8/10 Very good

Would definitely stay here again

Great location, very quiet, lovely room for price.

4/10 Fair

Find Another Hotel

As a frequent business traveler to London, I want to strongly encourage other visitors to find another hotel at this very convenient location. The Thistle Kensington is outdated and understaffed. There are few services for business travelers. The Kensington High Street neighborhood is terrific with easy transport options and great restaurants. If you're looking for moderately priced accomodation in London, there are better destinations than this poorly maintained property.

6/10 Good

would recommend with reservations

would recommend with reservation,room adquate but the location is wonderful

4/10 Fair

Spartan at best

Well located old hotel. Torn, worn out carpeting and an overall run down condition. I thought saving money on a room would be a good idea but I won't do it again. Every day when I came back to my room I was disapointed. More like a two star than the three stars given.

4/10 Fair