Check in was fabulous, very friendly staff, love the complimentary off street parking, & free upgrade, room was clean & comfy, just a bit tired, curtains need hook clips as they were hanging badly which is not a good look, I did report this to reception as I didn't want to be blamed for it. Also there is a timber corner skirting board between the kitchen and lounge area which needs repairing as it is split wide open. If these minor details were to be repaired as they are reported, the cost of repair would be much smaller than having to do a complete total refurb of the entire complex.