1st time visiting. My husband and I. We were there for 5 days. We asked for house keeping twice, only twice. 2nd time, they never showed up. We had to go to the front desk to ask them to take us what we needed. You need to make sure, to double check, your ticket when you dine-in @ their restaurants, They will charge you a 20% tip, automatically, even though you leave a tip. Take your refillable water bottle. There’s no complementary water in the rooms. Only some refillable water bottles for the water stations out side the rooms, that I’m sure they were very pricey, but, I had no choice. Don’t check out from the room make sure they give you a detailed list of your charges. I made the mistake of checking out from the room, for convenience, at checkout there was one amount, when I checked my bank account there was a higher amount. Disappointed