Everything was great with the exception of how they responded to a teenager slipping and falling near the pool area. There was a long delayed response by staff and then they didn’t seem concerned that there was still blood on the ground near the pool and bridge. I took a towel after telling three staff members about the blood and cleaned it up the best I could. I did not ever see anyone go back and disinfect the area for several hours afterwards.
Other than that, the stay was great! Would recommend.
真实旅客
3 晚家庭旅行
6/10
Painters outside hallway at 7:30am. Food was really over priced and not good at all.
Kemra
2 晚行程
6/10
Whitney
1 晚家庭旅行
6/10
Food is great! Drinks are great. Landscaping great. The rooms are average. We have found a couple critters this time during our one night stay. The rooms are noisy. If you have loud individuals beside you, you will definitely hear them. We requested a connected room. They did not accomodate. Upon check out, I had two reservations in my name. I told the front desk clerk both rooms and they only checked me out the one. I had to call back several times just to get someone to check out the second room. I am hoping I am not charged for it. Loved the beach and scenery. Heads up! Breakfast buffet is only the buffet if you pay for it! The menu order is an additional cost. There are incidental deposit charges as well for each room.
Whitney
1 晚家庭旅行
8/10
Good stay. We enjoyed our stay. Softer toilet paper would have been nice. Bricks by the island in the walkway were slippery. But overall loved the property.
Michelle
4 晚结伴旅行
8/10
It was ok
Kevin
2 晚家庭旅行
2/10
Our stay was horrible. First, we received a room with adjoining doors and the door did not lock. I requested a room change and was not accommodated and was not offered any other accommodation. The bathroom was extremely small and we had to use our app accounts to watch tv. The pool water was hot, I believe a pool water should be cold.
Tarsha
4 晚家庭旅行
8/10
Justin
4 晚行程
10/10
We love staying at the island. It’s our go to hotel in that area. We always recommend it to friends/family visiting the Destin/Ft Walton area. Always a good time when staying there.
Samuel
3 晚家庭旅行
10/10
Very nice hotel. Clean, comfortable, great location to the beach. Bars and grounds are well kept. Main restaurant is decent but shouldn’t expect anything more than a hotel restaurant. Great bars and live music right next door so wonderful location.
John
3 晚家庭旅行
10/10
Becky
2 晚行程
10/10
Great place for a family vacation!
Joseph
5 晚家庭旅行
8/10
We are a couple with no children & chose this resort due to its central location for a wedding. GOOD: (older) Margaritaville vibe in lobby & bar area. Breakfast pkg - worth it for the breakfast bar (good), as there aren’t many choices within walking distance. Placed us in a room we requested (near the Grill in the jungle area - we didn’t get an ocean or pool view room) NOT AS GOOD: outdoor pool area has more of an old cruise ship vibe - needs attention, hard to get a chair unless you save very early, LOTS of kids jumping & splashing (this was June), including the Grotto Bar which was adults only. The rooms could use some updating but was sufficient. Food & drinks are high & just ok. Food & drinks are high. The room floor was very sandy when we arrived, (but was cleaned better the rest of the stay). Beach chairs are extra fee & ocean was full of seaweed so don’t spend time there or at beach bar.
Pamela
3 晚结伴旅行
10/10
The staff was very friendly and the amenities are great. The room was comfortable and clean.
Linda
3 晚行程
8/10
Nathan
2 晚家庭旅行
10/10
Nice place great location. I’d stay here again.
Joseph
1 晚家庭旅行
2/10
Newly renovated but cheaply done. Multiple items/furniture broken and not working in our room and no rooms to move to. Older property that seems to have been given a cheap facelift. We left after one night due to issues in our room and requested refund. Did not receive anything back and stayed elsewhere. Would not go back or recommend.
真实旅客
4 晚家庭旅行
8/10
My stay was very good I have no complaints all staff was nice and the atmosphere was absolutely great my only take on the property would be to do some upgrades as you can tell walking through the doors look old and walls just some small upgrades
Jeremy
2 晚家庭旅行
6/10
Everything was actually pretty great. The only thing that disappointed me was the fact that i made reservations well in advance. I requested adjoining rooms and we were given rooms that were on opposite ends of the wing we stayed on.
Don
5 晚家庭旅行
6/10
Had great time there our air conditioning unit wore us out going off and on sounded like ship horn there is a lot amenities on sight and i think the kids that do the activity for kids really do awesome job keeping them interttained
They loved it for the age of hotel they have done pretty good except them air units washorrible