As soon as we arrived to check in, they couldn’t find the key to the room (key, as in padlock key), we should’ve taken it as a sign! They gave me a code to a lockbox located on the wall outside of the room and promised to have a key made by 3pm. We proceeded to an elevator that was visibly marked “out of order”
After several attempts of using the lockbox key we finally made entrance…. Into someone else’s room.
They reassigned a room for us, and upon entry into that room, we turned on the ceiling fan only to discover it was missing a blade and getting ready to take off into space. We quickly shut it down and went into the bathroom where we found short black hairs on the tubs ledge. The external door only locked behind you if you manually locked it from inside or the key.
We then decided to go check out the pool and tiki bar. After 10 minutes we were able to piece together 6 chairs that weren’t broken. We approached the tiki bartender who handed us a list of fun cocktails. We ordered a few frozen drinks and she was obviously not happy about making blender drinks. We wound up buying our own beverages from a local store to avoid giving her our money. I will say, the restaurant inside the hotel was nice and the staff inside were all super attentive. Between the trash cans at the ends of the halls overflowing and a bag of dog poop that sat there from the time we checked in to the time we checked out (4days) and the band that played until 11pm,I can certainly say, not the best vacay