Skip to main content

The Queen at Chester Hotel, BW Premier Collection

4.0 star property
Victorian hotel with restaurant, near Chester City Walls

Choose dates to view prices

In the heart of the city, The Queen at Chester Hotel, BW Premier Collection offers a tranquil retreat with breakfast and dinner at Kings Quarters. Unwind by the fireplace in the lobby or take in scenic views from the garden and terrace. With free WiFi, helpful staff have left guests feeling well taken care of.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY462
CNY554 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for 2 Double Beds, Non-Smoking, Family Room

Desk, iron/ironing board, free WiFi, bed sheets

2 Double Beds, Non-Smoking, Family Room

  • Sleeps 2
  • Free WiFi

View all photos for 1 Double Bed, Non-Smoking, Deluxe Room

Desk, iron/ironing board, free WiFi, bed sheets

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for 1 Double Bed, Non-Smoking, Superior Room, Sofabed For One Person

Desk, iron/ironing board, free WiFi, bed sheets

1 Double Bed, Non-Smoking, Superior Room, Sofabed For One Person

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(68 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Executive Room, 1 Double Bed, Non Smoking (Shower Only) | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 Double Bed, Non Smoking (Shower Only)

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

8.6 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Similar properties

Restaurant
Moxy Chester
Chester
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 867 reviews
The price is CNY491
CNY589 total
includes taxes & fees
Jun 14 - Jun 15
Moxy Chester
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
City Rd, Chester, England, CH1 3AH

What's nearby

  • Grosvenor Park - 7 min walk - 0.7 km
  • Chester Town Hall - 13 min walk - 1.1 km
  • Chester Cathedral - 13 min walk - 1.2 km
  • Chester City Walls - 13 min walk - 1.2 km
  • Chester Racecourse - 3 min drive - 2.0 km

Getting around

  • Chester (CEG-Hawarden) - 24 min drive
  • Manchester Airport (MAN) - 39 min drive
  • John Lennon Airport (LPL) - 40 min drive
  • Chester Station - 1 min walk
  • Bache Station - 7 min drive
  • Ellesmere Port Station - 10 min drive

Restaurants

  • ‪The Deva Tap - ‬4 min walk
  • ‪Hoole Fish Bar - ‬7 min walk
  • ‪The Cellar - ‬5 min walk
  • ‪Town Crier - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

The Queen at Chester Hotel, BW Premier Collection

  • At The Queen at Chester Hotel, BW Premier Collection, you'll be just a 5-minute drive from Chester City Walls and Chester Racecourse. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out V&A Restaurant, which serves breakfast and dinner. Other highlights at this Victorian hotel include a terrace and a garden. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 218 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (GBP 13 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Banquet hall
  • Outdoor furniture
  • Victorian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

V&A Restaurant - This restaurant serves breakfast and dinner.
V&A Lounge - Onsite bar. Open daily.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per night
  • Rollaway beds are available for GBP 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50.00 per pet, per day

Parking

  • Uncovered self parking costs GBP 13 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hallmark Hotel Queen Chester
Premier Queen
Premier Queen Hotel
Queen Hotel
Chester Hotel Queen
Queen Hotel Chester
Queens Hotel Chester
Hallmark Hotel Queen
Hallmark Queen Chester
Hallmark Hotel The Queen
Hallmark Hotel The Queen Chester
The Queen at Chester BW Premier Collection
The Queen at Chester Hotel, BW Premier Collection Hotel
The Queen at Chester Hotel, BW Premier Collection Chester
The Queen at Chester Hotel, BW Premier Collection Hotel Chester

Frequently asked questions

Are pets allowed at The Queen at Chester Hotel, BW Premier Collection?

Yes, pets are welcome. There's a charge of GBP 50.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Queen at Chester Hotel, BW Premier Collection?

Yes. Self parking costs GBP 13 per night.

What are the check-in and check-out times at The Queen at Chester Hotel, BW Premier Collection?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Queen at Chester Hotel, BW Premier Collection and nearby?

The Queen at Chester Hotel, BW Premier Collection has a garden.

Are there restaurants at or near The Queen at Chester Hotel, BW Premier Collection?

Yes, there's an onsite restaurant, V&A Restaurant.

What's the area around The Queen at Chester Hotel, BW Premier Collection like?

The Queen at Chester Hotel, BW Premier Collection is in the heart of Chester, a short 1-minute walk from Chester Station and 16 minutes' walk from Chester City Walls. Travelers say the area is walkable and good for families.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Queen at Chester Hotel, BW Premier Collection Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was great with good choices and excellent value. (102 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bathroom
Lobby
Train station
Food
Bar
Parking

Reviews

Verified

10/10 Exceptional

Great hotel staff and location
Graham, 1-night trip
Verified

10/10 Exceptional

very clean & very nice hotel
Bradley, 1-night trip
Verified

10/10 Exceptional

Stayed here before but it’s been renovated and the room was a great size everything clean and perfect. Staff lovely. breakfast was great too would stay here again.
Julie, 1-night trip
Verified

6/10 Good

Location great next to station but my room was very dated - to the rear building. Breakfast was not great.
Ynyr, 1-night trip
Verified

10/10 Exceptional

Lovely hotel with the most amazing staff. So helpful. Rooms lovely and a really good size.
SALLY, 2-night trip
Verified

10/10 Exceptional

Clean room staff were lovely and breakfast was top notch had such a lovely time
Deborah, 1-night trip
Verified

10/10 Exceptional

Spacious room, good location
Andrew, 1-night trip
Verified

10/10 Exceptional

Excellent stay, and reception staff were fantastic when I requested to upgrade my room.
Verity, 1-night trip
Verified

10/10 Exceptional

Excellent hotel. Location for the station could not be improved. We were upgraded to a lovely room which was spacious and clean. The hotel is not perfect but I love that, as it feels like a ‘real hotel’ with character. Breakfast was very good in a large room overlooking the garden. The evening meal was of a high standard. The garden needs addressing under the trees where the sun canopy was covered in bird poo, this let the beautiful space down. The staff were all very professional and helpful.
Allison, 4-night trip
Verified

10/10 Exceptional

Good location by station. very pleasant and friendly staff
Bernard, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel near station 10 mins walk to center lovely lounge area comfortable bed spacious room nice seating area outside sun was shining enjoyed the stay nice breakfast
Kaye, 2-night trip
Verified

10/10 Exceptional

The location was great, there was a lot of breakfast choices. The room was clean and tidy.
Stephen, 2-night trip
Verified

8/10 Very good

Great location. Lovely facilities and court yard with resident Queenie cat so friendly.
Rose, 1-night trip
Verified

8/10 Very good

Stayed in a deluxe room in the main hotel room 237 which overlooked the car park, the room was nice, with tea, coffee, water and crisps supplied along with dressing gowns and slippers. Bathroom had a bath which was nice, but did need a bit of TLC. Arrived at 2 and were able to check in which was good. Location was directly opposite the train station which was ideal and a short walk into the city centre to visit all Chester's attractions. Breakfast was buffet style with hot and cold items. Only real negative we had was that our room wasn't serviced after our first night so had to go to reception to get extra tea and milk.
Nicole, 3-night trip
Verified

8/10 Very good

Great location for train station, little out of the central area for evrything but only a 10-15 min walk to Amphitheatre area. Pubs and restaurants close by. Hotel itself lovely in lobby, room was a little small and although nicely decorated, it was a tired in areas.
Jodie, 2-night trip
Verified

8/10 Very good

Room very clean, beds very comfortable. Only criticism is the bathroom could do with an upgrade (stayed im a family room). Air conditioning effective and easy to work.
Beverley, 1-night trip
Verified

10/10 Exceptional

Lovely room in Chester , good value for money , short walk into tourist area , lovely decor
Lisa, 2-night trip
Verified

8/10 Very good

Nice hotel. Good location. Easy to get to town centre. Was local to a concert venue we were attending. Good food. Good bar
Alan, 2-night trip
Verified

8/10 Very good

We had a lovely stay in this hotel. The twin room was clean and spacious, the air conditioning was quiet and easy to adjust. Mattress, pillow and duvet were great, very comfortable for a good night‘s sleep. Only the adjacent door(s) to the connected room (which were locked as we only booked the one room) could have been better insulated as we could hear the guests in that room talk at night (luckily not for too long but it could otherwise have been an issue). Also the vent in the bathroom didn’t work which we addressed so hopefully it got sorted. Breakfast incl. coffee was good. All in all a very pleasant stay.
Ulrike, 1-night trip
Verified

10/10 Exceptional

Friendly and efficient staff Room was spotless Lovely breakfast
Susan, 1-night trip
Verified

10/10 Exceptional

Room was great Check in was great
Zach, 1-night trip
Verified

8/10 Very good

Staff very good , our room was ok furniture a bit old & damaged bathroom spotless but really enjoyed our stay 👍
Peter, 2-night trip
Verified

10/10 Exceptional

Clean room in historic building
Richard, 1-night trip
Verified

10/10 Exceptional

Staff were lovely and the superior room was a very good size. The bed was very comfortable.
Chris, 2-night trip
Verified

8/10 Very good

Check-in smooth as usual. We had 2 rooms. One on top floor of the newer building and one on the ground floor near reception. The higher floor room was lovely as usual (we have stayed many times). The room in the older part near reception although clean and functional was definitely showing its age (sticky doors etc). Breakfast was definitely not Up to the usual standard. Sausages were of poor quality and VERY overcooked. Bacon was quite fatty and the hash browns bland. Most of the food was tepid at best. This will not stop us staying there again but perhaps at £16pp we may make alternative arrangements for breakfast in the future.
David, 1-night trip