In the heart of Bern's Old City, Stay KooooK Bern City - Online Check In offers a warm welcome with in-room WiFi and multilingual staff. Discover the charm of this historic location while enjoying a game on the foosball table or finding your next great read among their collection of books.
Located near a train station, Stay KooooK Bern City – Online Check In is a great choice for a stay in Bern. Fellow travelers say great things about the helpful staff and central location.
At a glance
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Hotel size
85 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
There is no front desk at this property
Guests will receive an access code
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 164 ft (CHF 40 per day)
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Other information
Smoke-free property
Property amenities
What to do
Foosball
Bicycle rentals nearby
Services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2022
Double-glazed windows
At least 80% lighting from LEDs
Reusable tableware only
Room amenities
Home comfort
Heating (climate-controlled)
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 1.50 per person, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs CHF 40 per day (164 ft away)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City
Frequently asked questions
Does Stay KooooK Bern City – Online Check In offer free cancellation for a full refund?
Yes, Stay KooooK Bern City – Online Check In does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Stay KooooK Bern City – Online Check In?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Stay KooooK Bern City – Online Check In?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Stay KooooK Bern City – Online Check In?
No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (3-min walk) is nearby.
What is there to do at Stay KooooK Bern City – Online Check In and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Stay KooooK Bern City – Online Check In like?
Stay KooooK Bern City – Online Check In is in Old City of Bern, a short 6-minute walk from Bern Station and 4 minutes' walk from Bern Clock Tower. The local area is good for families and and our guests say it is very central.
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Reviews
Stay KooooK Bern City – Online Check In Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.2
Amenities
9.2
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was amazing with great service and a wide variety of options. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Bed
Train station
Kitchen
Old town
Building
Coffee
Rooftop terrace
Reviews
Verified
10/10 Exceptional
Apr 13, 2026
This hotel is amazing. Our family room was massive and there is a gorgeous communal area with kitchen and games room. The roof top terrace offers views of the alps.
Samantha
Samantha, 2-night trip
Verified
8/10 Very good
Feb 6, 2026
Clean room, quick responses from staff, excellent location in the central part of the city.
Jeff
Jeff, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2025
very friendly staff and lot of amenities
Krishan
Krishan, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Absolutely loved our stay! Wonderful location to see all the sites .,, super friendly snd helpful staff and a lovely, warm, beautifully decorated atmosphere.
Marc
Marc, 6-night trip
Verified
10/10 Exceptional
Jan 15, 2026
Clean room, staff were lovely, it was quirky, unique and fun. Great value for money, central for shops and food/bars etc... Would definately stay again! The public area inside is a huge bonus with a game room for all to use and lounge area, loved it!
Rachel
Rachel, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Staff and facilities were excellent. Room was very clean and comfortable. Common areas were great. Affordable accommodation that ticked all the boxes.
Trudee
Trudee, 3-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Would highly recommend, 5 min. walk from train station, with plenty of dinning options to chose from.
Michael
Michael, 1-night trip
Verified
8/10 Very good
Sep 27, 2025
Convenient location and easy self-check in.
Saebjorn
Saebjorn, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
What a great concept. Rooms really cool and cosy. The building itself is stunning and the decor throughout top class. The social rooms and kitchen are like a home from home. Wish we’d had more than one night. The Expedia page doesn’t do it justice. Don’t hesitate to book.
Darren
Darren, 1-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Very nice location and cleanliness
José
José, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Amazing hotel and staff. Everything was perfect. Loved the room the smells and the amenities. Locatio
Perfect.
Vicente
Vicente, 1-night trip
Verified
10/10 Exceptional
Jun 18, 2025
Room was very nice and staff were very helpful. Also a great location.
George
George, 1-night trip
Verified
10/10 Exceptional
Jul 21, 2025
The apartment like concept with the shared kitchen and lounge space is a wonderful and the staff was delightful!
Melanie
Melanie, 3-night trip
Verified
10/10 Exceptional
Jul 3, 2025
Great Hotel. We enjoyed our stay and were impressed by the layout of the room. The location is perfect for seeing all the places of interest in Bern.
Sara
Sara, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Very clean and nice room, common area is excellent to meet up with friends on other floor. Very safe and easy to check in.
Zi Jing
Zi Jing, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Staff was friendly and helpful. The common area was nice and accommodating. Luggage room had locks to secure your luggage in case you arrive early or need to depart later. The espresso machine was very very nice for us to get our drinks 24/7!! We were so happy that there's an elevator all the way to the 6th floor where our room was. The roof terrace was one flight of stairs up from there and it gave us a nice view of Old Town Bern. Highly recommend staying here.
Truc
Truc, 3-night trip
Verified
10/10 Exceptional
Jun 5, 2025
Great hotel for families. Especially with the community kitchen and game room.
Steven
Steven, 2-night trip
Verified
10/10 Exceptional
Aug 29, 2025
The only thing is the room is small but everything is too clean and the service was perfect
MARYAN
MARYAN, 2-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Amazing location. Staff were great and friendly. Coffee machine downstairs was a good touch. Rooms were cleaned everyday and had all basic amenities. Rooftop terrace was awesome!
Would've been nice if the rooms also had their own kettle/coffee machine area.
Aadi
Aadi, 3-night trip
Verified
10/10 Exceptional
Jun 25, 2025
Very centrally located and convenient to the train station. Rooms are small but very nice.
Brad
Brad, 1-night trip
Verified
10/10 Exceptional
Jul 24, 2025
Bed very comfortable. Convenient for Bern train station
Clare
Clare, 3-night trip
Verified
10/10 Exceptional
May 26, 2025
Great location! Minimalist but everything that yoy need for traveling. Amazing location! Would stay again
Amanda
Amanda, 2-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Nice room, easy check in and central to everything and parking close by although it could get spendy
Long
Long, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2024
Excellent location, modern design, ideal for single travellers