Skip to main content

The Surrey Hotel

4.0 star property
Edwardian hotel with indoor pool, near Eden Park

Choose dates to view prices

The Surrey Hotel, near Eden Park, offers a tranquil retreat with an indoor pool and garden. Connect to WiFi in the comfort of your room or enjoy breakfast at The Surrey Pub. With concierge services and helpful staff who have left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Car rentals on site
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY699
CNY804 total
includes taxes & fees
Apr 21 - Apr 22

Why we love this property

Garden elegance
Stroll through the charming garden at this hotel, where Edwardian architecture creates a backdrop of timeless elegance and historic charm.
Breakfast and bites
This hotel offers a full breakfast to jump-start the day. Culinary pleasures continue at the restaurant, and a chic bar beckons for evening sips.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | Flat-screen TV

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

Standard Apartment, 1 Bedroom, Garden View | Living area | Flat-screen TV

Standard Apartment, 1 Bedroom, Garden View

  • Garden view
  • 40 sq m
  • 7 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Bathroom | Shower, free toiletries, hair dryer, towels

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Motel Studio (located across the road)

Motel Studio (located across the road) | Desk, blackout drapes, iron/ironing board, free WiFi

Motel Studio (located across the road)

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Studio | Desk, iron/ironing board, free WiFi, bed sheets
Quest Ponsonby
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
8.0 out of 10, Very Good, 804 reviews
The price is CNY463
CNY533 total
includes taxes & fees
Apr 18 - Apr 19
Quest Ponsonby
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
465 Great North Road, Grey Lynn, Auckland, 1021

What's nearby

  • Western Springs Stadium - 14 min walk - 1.3 km
  • Eden Park - 15 min walk - 1.3 km
  • Karangahape Road - 2 min drive - 2.2 km
  • University of Auckland - 3 min drive - 3.3 km
  • Queen Street Shopping District - 3 min drive - 2.9 km

Getting around

  • Auckland Intl. Airport (AKL) - 25 min drive
  • Auckland Baldwin Avenue Station - 4 min drive
  • Auckland Kingsland Station - 20 min walk
  • Auckland Morningside Station - 24 min walk
  • MOTAT 1 Tram Stop - 16 min walk
  • Western Springs Lakeside Entrance Tram Stop - 21 min walk
  • Motions Road corner Tram Stop - 25 min walk

Restaurants

  • ‪The Portland Public House - ‬18 min walk
  • ‪Heritage Cuisine Of India - ‬20 min walk
  • ‪Ada - ‬3 min walk
  • ‪Holy Hop - ‬2 min drive
  • ‪Thaiger - ‬5 min walk

About this property

The Surrey Hotel

When you stay at The Surrey Hotel, you'll be just a 5-minute drive from Eden Park and Auckland Zoo. Guests can take a dip in the indoor pool or grab a bite to eat at The Surrey Pub, which serves breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this Edwardian hotel. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 83 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Kayaking nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Laundry facilities
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An indoor pool
  • Reception hall
  • Edwardian architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping

Special features

Dining

The Surrey Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 150.00 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 20.00 to 30 for adults, and NZD 20.00 to 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

Does The Surrey Hotel offer free cancellation for a full refund?

Yes, The Surrey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Surrey Hotel?

Yes, there's an indoor pool.

Are pets allowed at The Surrey Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Surrey Hotel?

Yes. Parking spots may be limited.

What are the check-in and check-out times at The Surrey Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at The Surrey Hotel?

No, this hotel doesn't have a casino, but SkyCity Casino (6-min drive) is nearby.

What is there to do at The Surrey Hotel and nearby?

Have fun with nearby activities like cycling and kayaking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near The Surrey Hotel?

Yes, there's an onsite restaurant, The Surrey Pub.

What's the area around The Surrey Hotel like?

The Surrey Hotel is in Grey Lynn, a short 19-minute walk from Western Springs Stadium.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Surrey Hotel Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

8.2

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Bathroom
Food
Restaurant
Bed
Lobby
Value
Bar

Reviews

Verified

10/10 Exceptional

Staff were all very friendly and helpful. Great food. Would definitely stay again.
Leah, 1-night trip
Verified

10/10 Exceptional

Great stay clean, good at the pub was great
Rhonda, 2-night trip
Verified

8/10 Very good

I had an enjoyable four night stay at Surrey Hotel in Feb 2026. I had space and convenience which was fantastic. The ever helpful housekeeping staff went out of their way to provide me with coat hangers and a microwave which h was great. Very pleasant surroundings, close to local cafes and public transport. Swimming pool was average. Location in main building across the road and lack of changing facilities meant I only used it once during my stay.
Bridget, 4-night trip
Verified

10/10 Exceptional

I stay here often as I like it. The staff are always courteous and helpful.
SANDRA, 3-night trip
Verified

8/10 Very good

Pleasantly surprised, very comfortable room, great location, will use again
Philippa, 1-night trip
Verified

8/10 Very good

Friendly staff, pool and close to shops
Karen, 1-night trip
Verified

10/10 Exceptional

Perfect for us and the bus to the rugby was amazing - thank you
Lynne, 1-night trip
Verified

8/10 Very good

Nice size rooms. Plenty of tea and coffee but was hot and couldn’t get the cooling fan to work. Found a big white tail spider in the bed. Staff were very friendly.
Kim, 1-night trip
Verified

10/10 Exceptional

Staff were extremely friendly, walking distance for concerts, and very clean. Only downsides was a bit noisy due to old building and bed could use replacing.
Payton, 1-night trip
Verified

8/10 Very good

The stay was short, but the reception was good and the room spacious. The aircon was dated, as was the bathroom, hence the four stars. Other than that, no complaints.
Stephen D, 1-night trip
Verified

10/10 Exceptional

Did not bring a pet.shops were okay, nice spots to eat
Michael, 3-night trip
Verified

10/10 Exceptional

Great place

Clean & tidy, walking distance to many shops & cafes. Off street parking great too.
Amanda, 3-night trip
Verified

8/10 Very good

The size of the room was good.
Daphne, 1-night trip
Verified

8/10 Very good

Good for the price, clean
Hannah, 1-night trip
Verified

8/10 Very good

Awesome stay at this establishment. Would definitely stay here again
Mia, 1-night trip
Verified

10/10 Exceptional

This place is a little gem!! Our 4th time staying here. Family with young children. The rooms are always clean and functional with tea/coffee and toiletries etc. Although parts of the hotel appear run down in some areas…(just paint work etc, they really aren’t where it matters!! It also gives the hotel its character. Strong showers, great beds and pillows, spacious rooms. Very clean. Pool is always clean. Staff are super friendly. Restaurant is super handy and chef is so knowledgeable and accommodating. They will always have the sport playing if it’s on. Drinks and food reasonably priced. Parking is free and plentiful. There is a really nice bakery and Pizza Hut just 100m up the road if you need a snack or something extra for later. Highly recommend. Will book again for our next trip to AKL.
kelly, 1-night trip
Verified

10/10 Exceptional

Great service from staff, clean facilities, good food.
Anishea, 1-night trip
Verified

8/10 Very good

Hi i liked the Staff friendly and helpful i lost my phone and they where great shame about the noisy roadworks
Alistair, 2-night trip
Verified

8/10 Very good

Great stay!
Verified

10/10 Exceptional

Amazing staff and service - super helpful! Lovely room, would stay here again 100%
Carmen, 2-night trip
Verified

10/10 Exceptional

Great place for the price
Tony, 1-night trip
Verified

8/10 Very good

Receipt service nice
Hongwei, 2-night trip
Verified

10/10 Exceptional

Great food at the restaurant, nice clean quiet room when i needed sleep on a working trip, staff were friendly, great place to stay overall
Mike, 1-night trip
Verified

10/10 Exceptional

Staff was very friendly and accommodating.
Bella, 1-night trip
Verified

4/10 Fair

Booked the motel unit with 2beds but when I checked in they said theres no available motel units. They have upgraded my room to what they said a better one but only with one bed 🤔 and one bed will be in the living room which i said no. Have found cockroach on the floor, so checked out at 11pm was about to tell the front desk about my experience but no one in the reception, called them and they said to just leave the card on desk😕
Renz Wilhelm, 1-night trip