Sometimes you don't know what to expect when staying at a hotel for the first time. The pictures always look nice but then you get there and things can be a little sketchy. I was pleasantly surprised as was my wife at the condition of the property, the friendliness of the staff, and the overall experience that we had. This is a very well maintained facility and we had a nice stay even though it was a short one. We will definitely be staying at this property again when we visit relatives in the area.
Klayton
1 晚行程
6/10
Arrived about 3:50 PM and was told that I would not be able to get into the room until 4 o’clock. While I recognize the reservation is at 4 o’clock. The hotel clearly had rooms. When I went to the room, there were numerous trash bags and laundry piles in the hallway outside of rooms that had still not been taken away.
Paul
1 晚家庭旅行
8/10
Service at the front desk was amazing. The guy who checked us in was kind and very helpful. The room was okay. There were no linens for the pullout, which was a super thin mattress even just for our kid. It appears they have tried to update the air conditioner but it was not done well, with a large gap in the connection to the bedroom, making the bedroom very hot at night. The room could have been better cleaned. Dishes were left in the dishwasher, uncertain if they were cleaned or just stained. The vent in the bathroom was thick with dust that needed to be cleaned. The stay was fine for what we needed but the room could use some more attention.
Mindy
2 晚家庭旅行
10/10
I enjoyed my stay here! Great location, clean, nice kitchenette to cook! Staff was great and helped with any questions I had!
Jonathon
2 晚商务旅行
6/10
First room was dirty and lights didn’t work. It wasn’t even clean. We saw other peoples belongings in the room.
We went to the 2nd room which was better but the futon had stains all over it. Was absolutely disgusting. The smell was horrible. Mildew carpet, and stale cigg smell Carpet nasty asf! The furniture was beat TF up. Stains on the walls.
I was disappointed.
Jennifer
1 晚行程
4/10
Needs a little update. Questionable white stains on couches. One of the lamps didn’t work.
rob
2 晚行程
8/10
All was good. A much better stay than what I experienced in Dallas. Only thing was a god that howled for hours but after talking to front desk, they took care of it
Jerome
2 晚家庭旅行
10/10
Monroe
1 晚家庭旅行
2/10
Cheyenne
1 晚行程
10/10
alexa
4 晚行程
6/10
Devin
1 晚商务旅行
10/10
Michael
1 晚商务旅行
8/10
真实旅客
2 晚家庭旅行
10/10
Always a great stay, Stayed same hotel multiple times, never disappointed.
Martin
2 晚行程
8/10
I had a great experience at the Sonesta. The location is very convenient—right across the street from shops and dining options, which made it easy to grab anything I needed. The room had a modern feel and the bed was super comfortable, which made for a good night’s sleep. I also appreciated the free and easy parking—definitely a plus in the Chicago area. The only downside was the recliner in the room; it wasn’t very comfortable, but that was a minor issue overall. I’d definitely stay here again!
Chantell
1 晚家庭旅行
10/10
Adonis
1 晚行程
8/10
Breakfast could have offered fresh on a consistent timing by the time I came for breakfast the food was gone and old as I was eating a waffle all station was cleaned up before I was finished no one offered if I needed anything before stuff was put away no variety
Shateka
1 晚家庭旅行
8/10
shanean
1 晚行程
10/10
dorothy t
1 晚行程
8/10
Started outvwith a great cgeck in, then the next am was l
Julie
5 晚行程
10/10
Adonis
1 晚行程
6/10
Me cobraron 100 extra por daños y no pasó nada y no me los regresaron, pagué 230
Por algo que no lo vale