In Sheffield City, Best Western Plus The Quays Hotel Sheffield offers a haven of relaxation. Unwind in the sauna, take a dip in the indoor pool, and enjoy fine dining at the restaurant. With free WiFi and an attentive 24-hour front desk team plus helpful staff that guests rave about.
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB
What's nearby
Ponds Forge International Sports Centre - 7 min walk - 0.7 km
Sheffield Hallam University - 9 min walk - 0.8 km
Crucible Theatre - 10 min walk - 0.9 km
University of Sheffield - 17 min walk - 1.5 km
Utilita Arena Sheffield - 5 min drive - 4.6 km
Getting around
Doncaster (DSA-Sheffield) - 37 min drive
Sheffield Station - 12 min walk
Darnall Station - 13 min drive
Woodhouse Station - 13 min drive
Restaurants
Ponds Forge International Sports Centre - 6 min walk
Trawler Catch - 8 min walk
Au Village - 9 min walk
Kommune - 8 min walk
KFC - 7 min walk
About this property
Best Western Plus The Quays Hotel Sheffield
When you stay at Best Western Plus The Quays Hotel Sheffield, you'll be within a 10-minute drive of University of Sheffield and Utilita Arena Sheffield. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness center, a sauna, and a steam room are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
128 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (GBP 8.00 per day)
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Services
24-hour front desk
Facilities
Safe-deposit box at front desk
Fitness center
An indoor pool
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Grab bar in shower
Bathroom emergency pull cord
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
DVR
40-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: GBP 50 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 12 for adults and GBP 6 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per day
Parking
Uncovered self parking costs GBP 8.00 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
The Quays Hotel Sheffield
Best Plus The Quays Sheffield
Best Western Plus Quays Hotel
Best Western Plus The Quays Hotel Sheffield Hotel
Best Western Plus The Quays Hotel Sheffield Sheffield
Best Western Plus The Quays Hotel Sheffield Hotel Sheffield
Frequently asked questions
Is there a pool at Best Western Plus The Quays Hotel Sheffield?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus The Quays Hotel Sheffield?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus The Quays Hotel Sheffield?
Yes. Self parking costs GBP 8.00 per day.
What are the check-in and check-out times at Best Western Plus The Quays Hotel Sheffield?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Best Western Plus The Quays Hotel Sheffield?
No, this hotel doesn't have a casino, but Genting Club Sheffield (15-min walk) and Mecca Bingo (21-min drive) are both nearby.
What is there to do at Best Western Plus The Quays Hotel Sheffield and nearby?
Best Western Plus The Quays Hotel Sheffield has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Best Western Plus The Quays Hotel Sheffield?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus The Quays Hotel Sheffield like?
Best Western Plus The Quays Hotel Sheffield is a short 17-minute walk from University of Sheffield and 8 minutes' walk from Ponds Forge International Sports Centre.
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Best Western Plus The Quays Hotel Sheffield Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Parking
Food
Restaurant
Lobby
Bathroom
What guests liked
The gym was well-equipped and a good place to train with helpful staff. (18 reviews)
Breakfast offered a large selection of hot and cold options, catering to various dietary needs and preferences. (37 reviews)
The pool was a lovely and great space, with many guests enjoying its warm and clean facilities. (17 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 26, 2025
Fantastic room wonderful food and brilliant bar service. I stay regularly and love the revamp
Julie
Julie, 1-night trip
10/10 Exceptional
Sep 17, 2025
Brilliant
Really nice hotel very comfy bed and shower was amazing
Darren
Darren, 1-night trip
10/10 Exceptional
Aug 15, 2025
Lovely place
Really nice place. The gym was good.. swimming pool was lovely.
Verified traveler
1-night trip
10/10 Exceptional
Sep 25, 2025
Hotel is about a change to Sandman. It is just about finished with the refurb and is excellent. Gym is huge and well equipped. Pool and sauna are great too.
Colin
Colin, 1-night trip
10/10 Exceptional
Jul 21, 2025
Really lovely hotel, clean, modern rooms, massive bathroom, good pool / sauna and steam room. Would definitely recommend, and would stay here again
Sophie
Sophie, 2-night trip
10/10 Exceptional
Sep 1, 2025
Great weekend stay
Lovely hotel, current refurbishment didn’t disrupt our stay. Rooms very modern and clean. Bed linens were very nice a soft, given to a good nights sleep along with the blackout curtains.
Access to gym, steam room and pool was bonus.
Rachael
Rachael, 3-night trip
10/10 Exceptional
Aug 27, 2025
Enjoyable visit
Refurbishment is still in progress , the completed parts are excellent and there is minimal disruption during stay due to refurb. Breakfast was great, nothing was too much trouble.Friendly and helpful staff throughout.
Stephen
Stephen, 1-night trip
8/10 Very good
Aug 27, 2025
Great hotel
Room was excellent, can get hot at night but fans are provided and do a great job.
Breakfast was alright but limited options. There could be more bakery options instead of just muffins and croissants.
But Genuinely hotel is favours and staff are great !
Joanna
Joanna, 2-night trip
8/10 Very good
Jun 29, 2025
Close to bars and restaurants
Pauline
Pauline, 1-night trip
8/10 Very good
Jul 28, 2025
A nice stay
We stayed at this hotel for Tramlines festival, the staff were lovely and the bed was very comfortable. Our only issue was with the cleanliness of the floors, there was hair and a toenail on the floor of the bathroom when we arrived, this was unfortunate because the rest of the stay was great.
Verified traveler
3-night trip
10/10 Exceptional
Jul 12, 2025
BEST Western
Cant complain, everything was great, from the moment I checked in, to staying the night in a vey quiet, clean and comfortable room, to the breakfast next morning.
Simon
Simon, 1-night trip
10/10 Exceptional
Jul 6, 2025
Great stay in Sheffield
Very comfortable stay. Easy parking. Good pool. Lovely breakfast. Highly recommend
Paul
Paul, 1-night trip
8/10 Very good
Jun 22, 2025
Hotel was clean and tidy. Hotel room was comfortable and spacious. For an overnight stay it was ok.
Leanne
Leanne, 1-night trip
6/10 Good
Aug 9, 2025
Good for the money
Great stay. Their car park is £8.50 a day. Right next door is £3.50 , should’ve checked before ! Other than decent condition hotel going through refurbishments.
Cristinel
Cristinel, 1-night trip
10/10 Exceptional
May 28, 2025
Excellent hotel and location.
Breakfast was good.
Will be even better when the restaurant /bar are reopened as food options are not close by
Christine
Christine, 1-night trip
8/10 Very good
Jun 4, 2025
In a nice quiet location, away from the hustle and bustle of the city centre.
ANTHONY
ANTHONY, 2-night trip
10/10 Exceptional
Jun 8, 2025
Currently being refurbished to a good standard. Great room. Pleasant stay.
Andrew
Andrew, 1-night trip
10/10 Exceptional
Jul 4, 2025
Great stay
Delighted with my stay, clean comfortable and quiet. My only irritation was going to use the sauna and not being told I had to have a £1 coin for the lockers.
The staff were fantastic though
Blair
Blair, 1-night trip
10/10 Exceptional
Mar 23, 2025
Great stay for one night
Matthew
Matthew, 1-night trip
10/10 Exceptional
Dec 30, 2024
Lovely stay
Howard
Howard, 2-night trip
8/10 Very good
Jul 2, 2025
Really nice modern room, very well done and great parking options. Would have been 5* if the room had aircon or a fan even. But i would still definitely go back!
Diana
Diana, 2-night trip
8/10 Very good
Mar 20, 2025
staff helpful throughout my stay
Sean
Sean, 3-night trip
10/10 Exceptional
May 23, 2025
Great stay!
Great stay. Free late checkout when signing up to Best Western club so a couple hours spent in the pool. Staff excellent, rooms recently refurbished and room view overlooking the quays. Highly recommended! Thanks