Sonder is a wonderful, lower-cost option in a city as expensive as Miami. Was awesome to have all the space and a kitchen.
Unfortunately, there were some elements that made the stay not super great.
1) Sonder's emails said the front desk would be manned from 9-5, but no one was ever there. So when we needed help with broken luggage lockers and when the fire alarm kept going off, no one was on-site to assist.
2) While having a kitchen was great, there need to be a few more items available, such as more than one cookie sheet, a skillet, and hot pads for said cookie sheet.
3) We were very excited about the prospect of the rooftop pool. However, once we arrived at the property and went up to the pool, we saw it was closed. Sonder never informed me at the time of booking or anytime before that this would be the case.
Overall, we had a nice time, but if Sonder says the property will have certain amenities, they should follow through.