10/10 Exceptional
Sep 7, 2021
The stove was not working. I had food ready to cook on the stove. I waited an hour, no one showed up. I kept calling the front desk and was told 15 min, then 10 min, then 15 min again. I had to go somewhere else to finish cooking. i was told that there was no maintenance staff on duty and they had to send someone from another property and then I found out the delay was because that person was on lunch. I asked for a discount and didn't receive it
Wanda
Wanda, 2-night trip