In Columbus's vibrant shopping district, Comfort Suites Columbus West - Hilliard offers a haven for relaxation. Unwind by the lobby fireplace or take advantage of the indoor pool and gym. With helpful staff, free to-go breakfast, in-room WiFi, and dry cleaning services nearby Basilica di Saint Agnese and Castle Visconti San Vito.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Connecting rooms available
Laundry facilities
Gym
24/7 front desk
Main amenities (12)
Daily housekeeping
Indoor pool
Fitness center
Business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Lobby fireplace
Front-desk safe
Vending machine
Laundry service
Self-serve laundry
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
The current price is CNY711
CNY711
CNY839 total
includes taxes & fees
Aug 23 - Aug 24
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
8.88.8 out of 10
Excellent
16 reviews
(16 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Down duvet
27 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible, Non Smoking
Room, 2 Queen Beds, Accessible, Non Smoking
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
8.68.6 out of 10
Excellent
10 reviews
(10 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
Sleeps 2
1 King Bed
View all photos for Suite, 2 Queen Beds, Non Smoking
Suite, 2 Queen Beds, Non Smoking
8.68.6 out of 10
Excellent
29 reviews
(29 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Blackout drapes/curtains
28 sq m
Sleeps 5
2 Queen Beds
View all photos for Room, 2 Queen Beds, Accessible, Non Smoking
Room, 2 Queen Beds, Accessible, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
9.29.2 out of 10
Wonderful
27 reviews
(27 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Blackout drapes/curtains
28 sq m
Sleeps 3
1 King Bed
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Greater Columbus Convention Center - 10 min drive - 15.5 km
Ohio Stadium - 13 min drive - 18.2 km
Ohio State University - 14 min drive - 13.3 km
Getting around
John Glenn Columbus Intl. Airport (CMH) - 19 min drive
Restaurants
McDonald's - 3 min walk
Chick-fil-A - 19 min walk
Texas Roadhouse - 13 min walk
Culver's - 13 min walk
Starbucks - 7 min walk
About this property
Comfort Suites Columbus West - Hilliard
At Comfort Suites Columbus West - Hilliard, you'll be within a 15-minute drive of Greater Columbus Convention Center and Ohio State University. You can get a workout in at the fitness center or take a dip in the indoor pool. Also, Hollywood Casino and Nationwide Arena are within a short drive. Fellow travelers like the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
DONE
Hotel size
71 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairways
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Sofa bed
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus
Frequently asked questions
Does Comfort Suites Columbus West - Hilliard offer free cancellation for a full refund?
Yes, Comfort Suites Columbus West - Hilliard does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites Columbus West - Hilliard?
Yes, there's an indoor pool.
Are pets allowed at Comfort Suites Columbus West - Hilliard?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Suites Columbus West - Hilliard?
Yes, there's free self parking.
What are the check-in and check-out times at Comfort Suites Columbus West - Hilliard?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Comfort Suites Columbus West - Hilliard?
No, this hotel doesn't have a casino, but Hollywood Casino (7-min drive) is nearby.
What is there to do at Comfort Suites Columbus West - Hilliard and nearby?
Comfort Suites Columbus West - Hilliard has an indoor pool and a fitness center.
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Comfort Suites Columbus West - Hilliard Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Bathroom
Restaurant
Food
Children
Indoor pools
What guests liked
Breakfast options were plentiful and of high quality, with many guests praising the variety and taste. (26 reviews)
The property is located in a safe area with plenty of dining options nearby. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 26, 2025
Nice hotel, comfortable room. The location was good, too, as there were a lot of restaurants in the area and access to I-70 was good.
Karen
Karen, 1-night trip
2/10 Terrible
Jul 24, 2025
Pool is a bit small, but overall very nice hotel. Kids enjoyed breakfast.
Jenne
Jenne, 2-night trip
6/10 Okay
Jul 5, 2025
Close to thruway and food options
Matthew
Matthew, 2-night trip
10/10 Excellent
Jun 5, 2025
The staff was very friendly and my room was clean. Breakfast had a good variety, something for everyone.
Sheree
Sheree, 2-night trip
6/10 Okay
Jun 12, 2025
A lot of stores around the property the property was clean
Jay
Jay, 5-night trip
10/10 Excellent
Apr 1, 2025
Great stay
John
John, 1-night trip
6/10 Okay
Jul 20, 2025
Had a few cleanliness issue with the room. Breakfast attendant was jot very pleasant and was not quick to refill items. Overall stay was tolerable.
Laura
Laura, 2-night trip
8/10 Good
May 29, 2025
Quiet and easily accessible.
Mark
Mark, 1-night trip
10/10 Excellent
Jun 3, 2025
Easy to find. Room clean, people very friendly
Vicky
Vicky, 1-night trip
8/10 Good
Jun 2, 2025
Clean & quiet. Reasonable price
Traci
Traci, 1-night trip
8/10 Good
Apr 24, 2025
I thought the property was well kept and the breakfast was solid, although not much variation. Good location, next to a lot of restaurants.
Daniel
Daniel, 2-night trip
10/10 Excellent
May 18, 2025
Well recommended
James
James, 1-night trip
10/10 Excellent
Apr 27, 2025
The staff was amazing. The room was warm and roomy
Heather
Heather, 1-night trip
6/10 Okay
Jul 3, 2025
It was ok. I asked for non-smoking and room had smoky smell. I said something to the front desk so I didn’t get blamed. No options offered and was just told they would let management know. Staff was friendly though. It was ok but would I stay again, probably not.
Amanda
Amanda, 1-night trip
10/10 Excellent
Feb 22, 2025
Very comfortable & friendly and met all of our travel requirements.
Peter
Peter, 2-night trip
8/10 Good
Jul 7, 2025
Pool was not clean; chemicals were out of balance and the water was cloudy.
Lois
Lois, 1-night trip
10/10 Excellent
Jan 31, 2025
Breakfast was great, beds comfortable every thing worked
James
James, 1-night trip
8/10 Good
Jun 14, 2025
Toilet seat, broken found ants in the bed and around the sink area. One of the entrance doors was not working. Had to go around to the main entrance to get in. Lights are out in the breakfast area.
Jay
Jay, 2-night trip
8/10 Good
Feb 11, 2025
Pleasant and quiet place
Ryan
Ryan, 1-night trip
8/10 Good
Apr 5, 2025
Clean and basic.
Shalini
Shalini, 1-night trip
10/10 Excellent
Feb 2, 2025
Good value for money
Excellent, comfortable stay. Only issue was the breakfast was pretty sparse.
Katherine
Katherine, 2-night trip
6/10 Okay
Apr 19, 2025
The room was nice, clean and comfortable. The staff was unacceptable. We were yelled at when we checked in and the breakfast wasn't set up properly in the morning when we checked out.
Joseph
Joseph, 1-night trip
8/10 Good
Feb 22, 2025
Clean and comfortable
Robert
Robert, 1-night trip
4/10 Poor
Apr 14, 2025
This property is extremely rundown for the price! $140/night is extremely overpriced for the quality of the rooms. The shower curtain rod was