Comfort Suites Columbus West - Hilliard

2.5 star property
Suburban Columbus hotel with indoor pool

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Photo gallery for Comfort Suites Columbus West - Hilliard

Enjoy a home away from home with a dining area, kitchenette, and buffet counter.
Relax in the stylish lobby with comfortable seating and a clean, contemporary design.
Relax in a spacious room with a blue sofa, armchair, and round table, offering a comfortable seating area with views of the outside.
Two beds with wooden headboards and white bedding, a lamp on the nightstand, and a cozy throw blanket.
Welcome to Comfort Suites, where guests can check in and enjoy a warm, inviting atmosphere.
In Columbus's vibrant shopping district, Comfort Suites Columbus West - Hilliard offers a haven for relaxation. Unwind by the lobby fireplace or take advantage of the indoor pool and gym. With helpful staff, free to-go breakfast, in-room WiFi, and dry cleaning services nearby Basilica di Saint Agnese and Castle Visconti San Vito.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Laundry facilities
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Lobby fireplace
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is CNY711
CNY839 total
includes taxes & fees
Aug 23 - Aug 24

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Down duvet
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
5547 Keim Cir, Columbus, OH, 43228

What's nearby

  • Hollywood Casino - 5 min drive - 7.7 km
  • Nationwide Arena - 10 min drive - 15.1 km
  • Greater Columbus Convention Center - 10 min drive - 15.5 km
  • Ohio Stadium - 13 min drive - 18.2 km
  • Ohio State University - 14 min drive - 13.3 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Culver's - ‬13 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Comfort Suites Columbus West - Hilliard

At Comfort Suites Columbus West - Hilliard, you'll be within a 15-minute drive of Greater Columbus Convention Center and Ohio State University. You can get a workout in at the fitness center or take a dip in the indoor pool. Also, Hollywood Casino and Nationwide Arena are within a short drive. Fellow travelers like the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

Does Comfort Suites Columbus West - Hilliard offer free cancellation for a full refund?

Yes, Comfort Suites Columbus West - Hilliard does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Suites Columbus West - Hilliard?

Yes, there's an indoor pool.

Are pets allowed at Comfort Suites Columbus West - Hilliard?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Suites Columbus West - Hilliard?

Yes, there's free self parking.

What are the check-in and check-out times at Comfort Suites Columbus West - Hilliard?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Comfort Suites Columbus West - Hilliard?

No, this hotel doesn't have a casino, but Hollywood Casino (7-min drive) is nearby.

What is there to do at Comfort Suites Columbus West - Hilliard and nearby?

Comfort Suites Columbus West - Hilliard has an indoor pool and a fitness center.

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Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bathroom
Restaurant
Food
Children
Indoor pools

What guests liked

  • Breakfast options were plentiful and of high quality, with many guests praising the variety and taste. (26 reviews)
  • The property is located in a safe area with plenty of dining options nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Nice hotel, comfortable room. The location was good, too, as there were a lot of restaurants in the area and access to I-70 was good.
Karen, 1-night trip

2/10 Terrible

Pool is a bit small, but overall very nice hotel. Kids enjoyed breakfast.
Jenne, 2-night trip

6/10 Okay

Close to thruway and food options
Matthew, 2-night trip

10/10 Excellent

The staff was very friendly and my room was clean. Breakfast had a good variety, something for everyone.
Sheree, 2-night trip

6/10 Okay

A lot of stores around the property the property was clean
Jay, 5-night trip

10/10 Excellent

Great stay
John, 1-night trip

6/10 Okay

Had a few cleanliness issue with the room. Breakfast attendant was jot very pleasant and was not quick to refill items. Overall stay was tolerable.
Laura, 2-night trip

8/10 Good

Quiet and easily accessible.
Mark, 1-night trip

10/10 Excellent

Easy to find. Room clean, people very friendly
Vicky, 1-night trip

8/10 Good

Clean & quiet. Reasonable price
Traci, 1-night trip

8/10 Good

I thought the property was well kept and the breakfast was solid, although not much variation. Good location, next to a lot of restaurants.
Daniel, 2-night trip

10/10 Excellent

Well recommended
James, 1-night trip

10/10 Excellent

The staff was amazing. The room was warm and roomy
Heather, 1-night trip

6/10 Okay

It was ok. I asked for non-smoking and room had smoky smell. I said something to the front desk so I didn’t get blamed. No options offered and was just told they would let management know. Staff was friendly though. It was ok but would I stay again, probably not.
Amanda, 1-night trip

10/10 Excellent

Very comfortable & friendly and met all of our travel requirements.
Peter, 2-night trip

8/10 Good

Pool was not clean; chemicals were out of balance and the water was cloudy.
Lois, 1-night trip

10/10 Excellent

Breakfast was great, beds comfortable every thing worked
James, 1-night trip

8/10 Good

Toilet seat, broken found ants in the bed and around the sink area. One of the entrance doors was not working. Had to go around to the main entrance to get in. Lights are out in the breakfast area.
Jay, 2-night trip

8/10 Good

Pleasant and quiet place
Ryan, 1-night trip

8/10 Good

Clean and basic.
Shalini, 1-night trip

10/10 Excellent

Good value for money

Excellent, comfortable stay. Only issue was the breakfast was pretty sparse.
Katherine, 2-night trip

6/10 Okay

The room was nice, clean and comfortable. The staff was unacceptable. We were yelled at when we checked in and the breakfast wasn't set up properly in the morning when we checked out.
Joseph, 1-night trip

8/10 Good

Clean and comfortable
Robert, 1-night trip

4/10 Poor

This property is extremely rundown for the price! $140/night is extremely overpriced for the quality of the rooms. The shower curtain rod was
Darcell, 2-night trip

10/10 Excellent

Convenient location to Ohio State campus.
Janice, 2-night trip