Franklin Marriott Cool Springs puts you within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Stave Regional Kitchen, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff.
Nashville International Airport (BNA) - 21 min drive
Smyrna, TN (MQY) - 32 min drive
Nashville Riverfront Station - 17 min drive
Nashville Donelson Station - 22 min drive
Free area shuttle
Restaurants
Panera Bread - 20 min walk
Wendy's - 18 min walk
Waffle House - 18 min walk
Cava - 19 min walk
Jonathan's Grille - 3 min drive
About this property
Franklin Marriott Cool Springs
Franklin Marriott Cool Springs puts you within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Stave Regional Kitchen, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
300 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
Onsite self parking (USD 12.00 per night; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
DONE
Offsite
Free area shuttle within 3 miles
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
Stave Regional Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - This coffee shop serves breakfast and lunch. Open daily.
Stave Lounge - This restaurant serves lunch and dinner. Open daily.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 9.95 per night (rates may vary)
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5.00 to 20.00 per person
Renovations and closures
The property will be renovating from December 9 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Parking
Self parking costs USD 12.00 per night with in/out privileges
RV/bus/truck parking is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Cool Springs Marriott Franklin
Franklin Cool Springs
Franklin Cool Springs Marriott
Franklin Marriott Cool Springs
Franklin Marriott Cool Springs Hotel
Marriott Cool Springs
Marriott Cool Springs Franklin
Marriott Cool Springs Hotel
Marriott Franklin
Marriott Franklin Cool Springs
Franklin Marriott Cool Springs Hotel Franklin
Franklin Marriott Cool Springs Hotel
Franklin Marriott Cool Springs Franklin
Franklin Marriott Cool Springs Hotel Franklin
Frequently asked questions
Does Franklin Marriott Cool Springs offer free cancellation for a full refund?
Yes, Franklin Marriott Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Franklin Marriott Cool Springs?
Yes, there's an indoor pool.
Are pets allowed at Franklin Marriott Cool Springs?
Sorry, pets aren't allowed.
Is parking offered on site at Franklin Marriott Cool Springs?
Yes. Self parking costs USD 12.00 per night. RV/bus/truck parking is available.
What are the check-in and check-out times at Franklin Marriott Cool Springs?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Franklin Marriott Cool Springs and nearby?
Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Franklin Marriott Cool Springs?
Yes, there are 2 onsite restaurants, featuring American cuisine.
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Reviews
Franklin Marriott Cool Springs Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.2
Location
8.8
Staff & service
8.8
Property conditions & facilities
Popular mentions
Room
Service staff
Restaurant
Location
Bed
Breakfast
Bar
Shower
Food
Amenities
Reviews
Verified
10/10 Exceptional
Nov 9, 2025
Clean rooms, small but decently equipped gym. Nice restaurant/bar in the lobby.
Samantha
Samantha, 2-night trip
Verified
10/10 Exceptional
Oct 22, 2025
This place was clean and nice and very enjoyable stay. The staff was super friendly and professional. We had a great time.
John
John, 1-night trip
Verified
10/10 Exceptional
Nov 27, 2024
Excellent location, super friendly staff and very clean accommodations.
Heather
Heather, 1-night trip
Verified
10/10 Exceptional
Mar 25, 2025
Love this location!
Rikki
Rikki, 2-night trip
Verified
10/10 Exceptional
Apr 26, 2025
The front desk folks were so nice!
Shannon
Shannon, 1-night trip
Verified
10/10 Exceptional
Sep 2, 2024
Room was very clean, comfortable beds and quiet.
Gina
Gina, 1-night trip
Verified
10/10 Exceptional
Apr 15, 2025
A great place to relax.
Excellent upper tier hotel. Friendly helpful staff. Great dining experience and reasonably priced. Big suite, pool, and exercise room.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2024
Staff members were great 👍
Edward
Edward, 1-night trip
Verified
8/10 Very good
Jun 25, 2024
Comfy for quick trip
The hotel was very comfy and efficient for our stay.
Charles
Charles, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2024
This property was very clean and the staff were exceptionally nice. Our stay was enjoyable. We only wish the beds were queen sized rather than double.
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Jul 24, 2024
This was a great hotel. Wonderful conference facility. Rooms were quiet mostly, except walls were a little thin.
Brian
Brian, 2-night trip
Verified
8/10 Very good
Jul 7, 2024
Super fast and easy check in. Fair price. Good accommodations. Convient location
Angie
Angie, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2023
Good place. The restaurant is fine. Staff are friendly.
Shahed
Shahed, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2024
Stayed at the Marriott for a conference that was held there. The hotel and room was very clean, had everything we needed. Every staff member that we had contact with were very friendly and helpful. The breakfast buffet and drinks at The Stave (the hotel restaurant) were great and very reasonably priced. I would highly recommend staying when in the area!
Cathy
Cathy, 1-night trip
Verified
10/10 Exceptional
Feb 21, 2024
Front desk staff went above and beyond. Great customer service.
Cristina
Cristina, 1-night trip
Verified
8/10 Very good
Mar 17, 2025
got a dirty room to start by mistake but they quickly got me a new room. very comfy
Steve
Steve, 1-night trip
Verified
8/10 Very good
Aug 2, 2023
Great Stay!
The room was amazing. Shower and room comfort great. Pillows were little flattened when used not firm enough for my comfort. Would have loved to have microwave to reheat food. Safety is big to me and I felt very safe.
Lisa
Lisa, 2-night trip
Verified
8/10 Very good
Jul 1, 2024
The rooms were comfortable, we had a fathom toilet. It went off a lot on its own. Hallways were like being in the Arctics. Carpeting in hallways had waves, could easily trip up. Airvents in the hallways were nasty, clogged with dirt.
Breakfasts were great, good selections.
David R.
David R., 2-night trip
Verified
8/10 Very good
Mar 30, 2025
The staff were perfectly friendly and helpful. The facility and indeed the room were as clean as could be. This is just an older building with older facility issues - seemingly low water pressure; the "feel good" extra lock on the door didn't work, with marks showing the for had been forced open a few times (the deadbolt worked just fine); the room, although spotless, just smelled stale; all the electric sockets had no grip pressure left, and plugs fell out of them if looked at wrong. But again, it's an older facility. Never felt unclean, and was a nice place to stay the night.
Ryan
Ryan, 1-night trip
Verified
6/10 Good
Aug 21, 2023
Not Excellent, but Good.
The stay is what I would say was "Good". The issues are that, the toilet flapper valve needed replacing. It kept filling up after leaking. Which, we would press the flapper down to stop it from leaking. We had to do this three times. We didn't bother with it, when leaving hoping the maid service would notice it, and report it to maintenance. We didn't know if the breakfast was free or there was a charge, therefore, we didn't partake in it. You should put it somewhere more noticeable if it was free or not. Overall, the room was very clean. And the bar was an excellent. It was not excellent, but "Good"
Jimmy
Jimmy, 2-night trip
Verified
6/10 Good
May 20, 2024
Nice hotel in need of TLC and updating
The hotel looks nice when you walk in. But the room could have used some updating. The toilet, which ran off and on all the time, is definitely made for shorter people. I basically had to fall onto it. The sheets were scratchy. And the room was hot at night even though I turned the thermostat way down. When I realized the refrigerator wasn't cold, I had turned it up to make it colder and then I realized it wasn't plugged in hours after I put my food in there. The sink made a very loud high pitched sound when it was turned it on. But, the shower was great. The hotel was nice. The staff was nice. Also, the courtyard is a little depressing. So much could be done with that area.