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SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property
City-center hotel within easy reach of Santa Clara County Fairgrounds

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe
Reception
Pool
Exterior
Lobby
Nestled near the San Jose State University, SureStay Plus Hotel by Best Western San Jose Central City invites you to unwind in the sauna or energize at the gym. Connect with free WiFi and explore nearby attractions like Santa Clara County Fairgrounds while appreciating helpful staff and services like dry cleaning/laundry.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Gym
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Housekeeping once per stay
  • Fitness center
  • Sauna
  • Business center
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY721
CNY823 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Premium bedding
Fan
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(42 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
Fan
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Premium bedding
Fan
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
Fan
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(13 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
Fan
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Premium bedding
Fan
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Double Room with Two Double Beds and Bath Tub - Disability Access

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Lounge Chair, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Pool View, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Jetted Tub, Work Desk, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

Queen Room with Bath Tub - Disability Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Table and Chairs, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Jetted Tub, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

Mobility Accessible Queen Suite with Roll in Shower and Jetted tub

  • Sleeps 2

Standard King Room With Jetted Tub Non-Smoking

  • Sleeps 2

Queen Suite With Jetted Tub-Non-Smoking

  • Sleeps 2

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7.8 out of 10, Good, 870 reviews
The price is CNY629
CNY725 total
includes taxes & fees
Nov 29 - Nov 30
La Hacienda San Jose Silicon Valley
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About the neighborhood

Map
2650 Monterey Hwy, San Jose, CA, 95111

What's nearby

  • Santa Clara Paintball - 3 min walk - 0.3 km
  • Nor Cal Laser Tag - 3 min walk - 0.3 km
  • Santa Clara County Fairgrounds - 15 min walk - 1.3 km
  • SAP Center at San Jose - 7 min drive - 6.8 km
  • Santana Row Shopping Center - 11 min drive - 12.8 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 15 min drive
  • San Carlos, CA (SQL) - 39 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 55 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • San Jose College Park Station - 8 min drive
  • Blossom Hill Station (Caltrain) - 12 min drive
  • Capitol Station (Caltrain) - 21 min walk

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪The Boiling Crab - ‬18 min walk
  • ‪Lau Hai San - ‬2 min drive
  • ‪Chavez Supermarket - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

SureStay Plus Hotel by Best Western San Jose Central City puts you just a 5-minute drive from Silicon Valley and CSU San Jose State University. Guests can visit the fitness center for a workout, and free perks include self parking, wired internet, and buffet breakfast daily between 6:30 AM and 9:30 AM. Also, SAP Center at San Jose and San Jose McEnery Convention Center are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 57 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited (max 1 space per unit)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 45-inch TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave

More

  • Housekeeping once per stay
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

Are pets allowed at SureStay Plus Hotel by Best Western San Jose Central City?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Plus Hotel by Best Western San Jose Central City?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western San Jose Central City?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at SureStay Plus Hotel by Best Western San Jose Central City?

No, this hotel doesn't have a casino, but Casino M8trix (10-min drive) is nearby.

What is there to do at SureStay Plus Hotel by Best Western San Jose Central City and nearby?

SureStay Plus Hotel by Best Western San Jose Central City has a sauna and a fitness center.

What's the area around SureStay Plus Hotel by Best Western San Jose Central City like?

SureStay Plus Hotel by Best Western San Jose Central City is in South San Jose, a short 1-minute walk from Silicon Valley and 15 minutes' walk from Santa Clara County Fairgrounds.

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Reviews

SureStay Plus Hotel by Best Western San Jose Central City Reviews

8.0

Very Good

8.6

Cleanliness

6.8

Location

8.6

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently great with a wide variety of options including eggs, sausage, biscuits, and fresh fruit. (21 reviews)
  • The spa facilities, including the jetted tub and hot tub, were luxurious and enjoyable. (6 reviews)
  • The hot tub was a luxurious and wonderful experience, with many guests enjoying its relaxing and enjoyable hot water. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Parking
Building
Food
Bathroom
Water
Coffee

Reviews

8/10 Very good

Room was clean and the gentleman that checked me in was pleasant
Dave, 1-night trip

10/10 Exceptional

Check in was located at the Holiday Inn Express. Rooms are spacious and clean. Small gym, but extremely hot, as the Sauna is located in that area too. Breakfast is basic, but fruit available.
Wiebke, 1-night trip

10/10 Exceptional

Good hotel
Natara, 1-night trip

10/10 Exceptional

Very clean
Kent, 4-night trip

8/10 Very good

Good room for the price.
BEVERLEE, 2-night trip

10/10 Exceptional

Good
Jose, 1-night trip

8/10 Very good

Nice for price

Shower was cracked, tub was stained and needs updated. Everything else was clean. Very nice staff.
Jackie, 1-night trip

10/10 Exceptional

Safe and Parking available
Bebs, 5-night trip

8/10 Very good

Decent priceand nice/private work out room
Ericka, 4-night trip

6/10 Good

$10 parking fee

Silverfish in bathtub, was charged $10 even though the website and Hotels.com list parking as free.
Dustin, 1-night trip

2/10 Poor

I booked my hotel with the idea of a newer hotel, when arriving I was given the room 124 thinking I was in one hotel, then was given the room across the way which was old, dingy, unclean, my new bar of soap was an empty bag, dirty towels and our room smelled. I was catfished to say the least. The newer rooms were nice with what I felt better security. Hotels.com really let me down, and so did this hotel. How can someone show one hotel then make you walk across to a dirty, smelly, probably a pay by the hour motel. Highly disappointed all around, that”hotel” wasn’t even close to the money that I had to pay, along with an added $10 payment that I had to to pay to ensure I didn’t mess up the already disgusting room.
Sharlane, 1-night trip

10/10 Exceptional

As advertised. Stayed two nights. Noisy weekenders, but was able to sleep well!
Oscar, 2-night trip

8/10 Very good

Nice place

Clean room, quiet area except for the neighbor in room 107 (loud aguing and make up time), a bit of ants in the shower but was taken care of quickly, better breakfast options than other hotels and good customer service.
2-night trip

6/10 Good

The first room the carpet was wet from air conditioner to the bed. You had to go to Holiday Inn next door to check in. Hotel next door is newer and made this one look very old. Selected from a website as I didn’t know area and I felt worried about safety. 😳
Maria, 1-night trip

6/10 Good

Check in was good check out wasn’t great. The receptionist was not friendly. The property description online is not accurate
Sheavon, 3-night trip

10/10 Exceptional

The hotel is so affordable price and quiet to stay while I was in San jose
QUANG VINH, 3-night trip

6/10 Good

#1) Sink- water drain to slow #2) Room Service- They came 1st day cleaning room. 2nd day I went after to ask. 3rd day no one come. 4th day they came but it was my check out day. #3) Room card- first day check in we lock ourself out. Therefore asked front desk to give spare card to open and then we gave back the card to front desk. However, the original room card were not working on next day. My boy asked front desk, the lady said it was not her problem. He had to wait till 3PM. After card was fixed, but again, it was not working on next day. Anyway, front desk gave us a new set of room card. #4) TV did not work cause the cable did not connect with wifi Overall experience is ok since I like their beds. It is comfy and AC is working well. And the window linen is block out the light perfectly. We got good night sleeps at our stay.
Tina, 4-night trip

10/10 Exceptional

Everything was fine for the one night stay. Quiet
Anthony, 1-night trip

8/10 Very good

Easy access to fwys/ places of intrest.
ann, 1-night trip

10/10 Exceptional

The property is very very clean. And the staff is very polite.
Corinna, 2-night trip

10/10 Exceptional

Every thinks good
Byron, 1-night trip

8/10 Very good

Nice clean place
Ray, 1-night trip

10/10 Exceptional

Thought the place was nice newish clean, I have nothing bad to say about this place. We were pleased and will stay there again soon.
William Bill, 3-night trip

10/10 Exceptional

It was clean and quite and when I messed up my atay dates they helped me add another night stay.
Tammy, 2-night trip

8/10 Very good

Clean rooms. Good water pressure. Beds were comfortable. Could use a thicker top sheet. Overall we had a good stay
Chardonnay, 1-night trip