Located near Beale Street, Crowne Plaza Memphis Downtown Hotel offers a warm welcome with a library, gym and dry cleaning services. Unwind by the seasonal outdoor pool or explore downtown at Notes & Provisions restaurant and bar. With high-speed WiFi, free newspapers and helpful staff have left a lasting impression on previous guests.
Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
Mud Island River Park - 8 min walk - 0.7 km
The Peabody Memphis - 14 min walk - 1.2 km
Beale Street - 17 min walk - 1.5 km
Getting around
Memphis International Airport (MEM) - 17 min drive
Memphis Central Station - 9 min drive
Free area shuttle
Restaurants
The Lookout at the Pyramid - 13 min walk
Kay Kafe - 13 min walk
Taco Nganas - 11 min walk
Wahlburgers - 14 min walk
Westy's - 4 min walk
About this property
Crowne Plaza Memphis Downtown by IHG
At Crowne Plaza Memphis Downtown by IHG, you'll be just a 5-minute drive from Beale Street and FedExForum. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Notes & Provisions, which serves breakfast and dinner. A fitness center and a snack bar/deli are other highlights. The helpful staff and location get good marks from fellow travelers.
At a glance
DONE
Hotel size
230 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls and off-leash area available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Onsite self parking (USD 22 per day; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
DONE
Offsite
Free area shuttle within 3 miles
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–9:00 AM
Restaurant
Shared microwave
Snack bar/deli
Traveling with children
Free local shuttle
Children's menu
What to do
Golfing nearby
Working away
24-hour business center
10 meeting rooms
Computer station
Conference space (8686 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Room amenities
Be entertained
42-inch flat-screen TV
Premium TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Free local calls
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Notes & Provisions - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 7 to 20 for adults, and USD 7 to 20 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 31 to May 1:
Swimming pool
Children & extra beds
Rollaway beds are available for USD 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Parking
Self parking costs USD 22 per day with in/out privileges
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to October
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza
Frequently asked questions
Does Crowne Plaza Memphis Downtown by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Memphis Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Memphis Downtown by IHG?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Crowne Plaza Memphis Downtown by IHG?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Crowne Plaza Memphis Downtown by IHG?
Yes. Self parking costs USD 22 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Memphis Downtown by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Memphis Downtown by IHG?
No, this hotel doesn't have a casino, but Southland Casino Racing (9-min drive) is nearby.
What is there to do at Crowne Plaza Memphis Downtown by IHG and nearby?
Crowne Plaza Memphis Downtown by IHG has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Crowne Plaza Memphis Downtown by IHG?
Yes, there's an onsite restaurant, Notes & Provisions.
What's the area around Crowne Plaza Memphis Downtown by IHG like?
Crowne Plaza Memphis Downtown by IHG is in Downtown Memphis, a short 12-minute walk from Bass Pro Shops at the Pyramid and 5 minutes' walk from Renasant Convention Center. Travelers say this hotel is in a good location.
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Reviews
Crowne Plaza Memphis Downtown by IHG Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
7.2
Amenities
8.4
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Location
Parking
Bed
Bathroom
Lobby
Toilet
Bar
Reviews
Verified
10/10 Exceptional
Feb 16, 2026
Great customer service, I look forward to coming back. The deposit was a shock so be prepared i think it was like 100 pre night
Dezerree
Dezerree, 3-night trip
Verified
10/10 Exceptional
Nov 4, 2025
This hotel was very clean and the staff was Excellent!
Dr. Phyllis
Dr. Phyllis, 3-night trip
Verified
8/10 Very good
Oct 24, 2025
Staff was extremely friendly
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Staff was very helpful and polite; rooms were nice and clean.
Maurine
Maurine, 2-night trip
Verified
10/10 Exceptional
Nov 13, 2025
The room and staff were great. Only downside was the price of parking per day.
Rene
Rene, 2-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Not as close to Beale as i wanted but very impressed with staff. There is a shuttle to Beale area so that was helpful
Jan
Jan, 3-night trip
Verified
10/10 Exceptional
Sep 28, 2025
All areas surrounding the property were in good condition. Staff were friendly and accommodating to our needs.
Omar T
Omar T, 2-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Fantastic Stay
Staff was fantastic! Hollis and Jemiah were excellent shuttle drivers and gave us the best restaurant recommendations!
Beth
Beth, 8-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Great room
Raven
Raven, 1-night trip
Verified
10/10 Exceptional
Jun 24, 2025
The staff is amazing. Very central location, close to everything!
George
George, 3-night trip
Verified
10/10 Exceptional
Jul 7, 2025
Lovely pool area which was needed on our busy vacation. Staff very friendly and helpful and rang our tour operator to confirm our tour which they totally didn’t have to do.
Norma
Norma, 3-night trip
Verified
10/10 Exceptional
Jul 23, 2025
We enjoyed staying there. The front desk staff was great .The two shuttle drivers, Mr. Jermall and Mr. Cleo were awesome! Will come back for our one year anniversary.
Kenneth
Kenneth, 2-night trip
Verified
10/10 Exceptional
May 4, 2025
Check in was painless&i loved the shuttle service
katina
katina, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2025
Nice and clean friendly staff
Deborah
Deborah, 1-night trip
Verified
10/10 Exceptional
May 30, 2025
Great staff. Clean rooms and the entire building was spotless
Patricia
Patricia, 2-night trip
Verified
6/10 Good
Oct 10, 2025
Room was clean staff Didn't recommend eating on property. Didn't shop or use gym.
Roger
Roger, 1-night trip
Verified
10/10 Exceptional
Apr 27, 2025
The room was clean and comfortable.
Sharon
Sharon, 2-night trip
Verified
10/10 Exceptional
Aug 31, 2025
It was a great stay. But the shower head in my room needs to be replaced. But im still able to give all excellent ratings.
Verified traveler
2-night trip
Verified
10/10 Exceptional
May 14, 2025
The room was very clean. Staff was great and attentive. The breakfast was very good, hot and fresh and was checked regularly.
Robyn
Robyn, 2-night trip
Verified
10/10 Exceptional
Apr 18, 2025
The complimentary shuttle service was greatly appreciated and easy to use.
Bonnie
Bonnie, 2-night trip
Verified
10/10 Exceptional
Oct 5, 2024
Quiet, Safe and the beds were very comfortable
Terry
Terry, 2-night trip
Verified
10/10 Exceptional
Apr 23, 2024
Great location
Pamela
Pamela, 2-night trip
Verified
8/10 Very good
Jun 8, 2025
Good experience, my room was clean
Jermaine
Jermaine, 1-night trip
Verified
8/10 Very good
Oct 31, 2025
Large comfy bed, quiet. Staff lacking knowledge of basically like location of ice machine. Non working coffee maker and only one cup in room. Stale condiments.