Check-in was easy. Room was in good shape and clean.
It was the closest room to the elevator and the bar, all night people talking, early in the morning you heard the people at the elevator.
They have a 'Bistro'. Which is a privately run but branded Starbucks. Their printed paper menu at the counter gives 4 options under a bullet point.
* Muffin, banana yogurt
* Breakfast sandwich
* Oatmeal
* 4th one I can't remember
2 employees. 1 of them was helpful and trying her best, the 2nd one was arguing with the 1st and full of drama.
After they got thru their spat, we were able to order the first bullet point thinking you got all the items listed. They took a while to bring it to our table and it was only the muffin.
I went back to the counter and she said we had to choose (muffin or banana or yogurt). When I asked to have her add a banana she did so without charging me extra.
We also ordered 2 drinks...16 oz mochas. 5 minutes after our muffin had arrived I saw other customers getting their coffee but where was ours? I inquired and drama girl asked what our order was. Then she made it and instead of bringing it to our table tried to slide it across the bar. Spilling it. Then remade it again. Coffee after we were finished eating. Plus the it slowed down our morning. 45 minutes instead of 20. Bah! Not the end of the world but not awesome.
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Brandon
Brandon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Brandon
Brandon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Elizabeth
Elizabeth,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Meh.
We were in town for a volleyball tournament and the hotel also hosted a wedding, so it was very busy. They only had one person available for checking in and handling any customer service. The person had to leave a few times, because the key cards were not working properly. We had to return a few times, because our cards were not working to let us in our room. The person at the desk has overwhelmed one of the times and threw his walkie-talkie when I asked for help. The best were fine and the room temp was adjustable. The second night there was a group in another room up around 3am who we could hear so much it woke us up. The kids loved the pool room, which was very warm. I’d probably stay somewhere else next time. They need to staff up more if it’s busy.
Carrie
Carrie,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Staff was friendly and helpful. There was a problem with room keys through out our stay and when checking into our room there was still dirty parts of the floor and the glasses in our room didn’t look clean like there was residue in them
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Clean efficient and helpful front desk.
Ross
Ross,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Brad
Brad,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Katherine
Katherine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Great views and atmosphere. Very clean nice and peaceful.
Jamar
Jamar,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Jose
Jose,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Sara
Sara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Marcia
Marcia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Cayla
Cayla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 6 日
sean
sean,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 4 日
Aren
Aren,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 4 日
At times I was disappointed by service received by a particular staff. Had to send the comforter back due to blood being on it, as well as the TV stopped working during our stay. I enjoyed the hot tub and I felt the drinks and food were priced way too high for the quality. Overall it was an okay stay for the price
Aren
Aren,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Anatoliy
Anatoliy,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 3 日
The only reason I didn’t put 5 was I had the room for 2 days, my daughter and her friend stayed the first night to help me pack and I stayed the 2nd. Housekeeper came in and replenished towels, refilled coffee pods but didn’t make the beds. I found that odd
Sheryl
Sheryl,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 2 日
For the price it was a great stay. Some staff could’ve been nicer than others but overall it was good!