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Capital O Hotel Los Caracoles, Acapulco

2.0 star property
Hotel with outdoor pool, near Forum de Mundo Imperial

Choose dates to view prices

Located near Forum de Mundo Imperial, Capital O Hotel Los Caracoles, Acapulco offers a serene escape with an inviting garden and outdoor pool. Connect to WiFi in public areas and enjoy the convenience of a 24-hour front desk.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (6)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Private pool
  • Television
  • Garden
  • Daily housekeeping
  • Outdoor swimming pools
The current price is CNY175
CNY227 total
includes taxes & fees
Jun 4 - Jun 5

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

Soundproofing, bed sheets

Standard Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Three beds)

Soundproofing, bed sheets

Standard Room (Three beds)

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room

Soundproofing, bed sheets

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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The price is CNY276
CNY331 total
includes taxes & fees
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About the neighborhood

Map
1300 Blvrd de las Naciones La Poza, Acapulco, GRO, 39370

What's nearby

  • Boulevard de las Naciones - 1 min walk - 0.0 km
  • La Isla Shopping Village - 12 min walk - 1.0 km
  • Plaza Isla Diamante - 13 min walk - 1.2 km
  • Forum de Mundo Imperial - 17 min walk - 1.5 km
  • Diana the Huntress - 35 min drive - 38.5 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • ‪Los Tarascos - ‬4 min walk
  • ‪La Finca - ‬1 min walk
  • ‪Sabor Guerrero Diamante - ‬1 min walk
  • ‪Mexa - ‬6 min walk
  • ‪Mario Canario - ‬2 min walk

About this property

Capital O Hotel Los Caracoles, Acapulco

  • At Capital O Hotel Los Caracoles, Acapulco, you'll be within a 10-minute drive of Forum de Mundo Imperial and Playa Revolcadero. Other features include an outdoor pool and a garden.

At a glance

DONE

Hotel size

    • 18 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Beach nearby

Services

  • 24-hour front desk

Facilities

  • Garden
  • An outdoor pool

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Private pool

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, JCB International

Frequently asked questions

Is there a pool at Capital O Hotel Los Caracoles, Acapulco?

Yes, there's an outdoor pool.

Are pets allowed at Capital O Hotel Los Caracoles, Acapulco?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Capital O Hotel Los Caracoles, Acapulco?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Capital O Hotel Los Caracoles, Acapulco and nearby?

Capital O Hotel Los Caracoles, Acapulco has private pools and a garden.

Does Capital O Hotel Los Caracoles, Acapulco have any outdoor private spaces?

Yes, every room features a private pool.

What's the area around Capital O Hotel Los Caracoles, Acapulco like?

Capital O Hotel Los Caracoles, Acapulco is a short 16-minute walk from Forum de Mundo Imperial and 11 minutes' walk from La Isla Shopping Village.

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Reviews

Reviews

7.6

Good

7.4

Cleanliness

7.0

Amenities

7.6

Staff & service

7.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

cold and hot water, comfortable beds (colchones), air conditioning, tv.
William, 2-night trip
Verified

10/10 Exceptional

Great stay! Super clean and cold AC
Meagan, 1-night trip
Verified

8/10 Very good

The staff is very courteous and friendly. Clean room and nice small pool.
David, 2-night trip
Verified

8/10 Very good

4 star hotel
Ever, 1-night trip
Verified

8/10 Very good

Staff was great.
Arturo, 5-night trip
Verified

10/10 Exceptional

Good service and good prices
Giovanni, 2-night trip
Verified

4/10 Fair

They had bed bugs
Juanita, 2-night trip
Verified

8/10 Very good

Desk girls
Harvey, 13-night trip
Verified

2/10 Poor

Bathrooms we leak no hot water no towers and the whole room is a mess the AC is not working not recommend it
FREDDY, 1-night trip
Verified

8/10 Very good

Todo bien con la habitación y el personal, la habitación limpia, el personal amable, lo único que no me agradó mucho fue que en una de las camas uno de los días de nuestra estancia nos pusieron una sábana que ya se veía muy vieja y desgastada. De ahí en fuera todo muy bien, disfrutamos de nuestra estancia y volveríamos al hotel.
Vanessa, 5-night trip
Verified

2/10 Poor

No me dieron las habitaciones
MARCO J, 6-night trip
Verified

8/10 Very good

Todo bien solo el Estacionamento muy pequeño y el personal no ayuda mucho
Jorge A, 1-night trip
Verified

8/10 Very good

El hotel muy bien en general, limpio, bien las instalaciones, no utilizamos la alberca pero se veía limpia, estaría bien que pusieran camastros mesas y sobrillas. Solo como sugerecia que la recepcionista tenga una actitud amable.
Ericka, 2-night trip
Verified

6/10 Good

Chambre propre personnel accueillant rien a dire pour ce prix la un hotel a acapulco cest rare, juste la clim qui fonctionne tres bien lais qui fuit tien de grave
Thibault, 7-night trip
Verified

10/10 Exceptional

si estaba inpecable
Jesús Isael, 1-night trip
Verified

6/10 Good

Todo bien, solo el servicio de toallas está pésimo muy rotas y con hoyos,además me faltaron unas toallas y me dijeron que si quería más era un costo de $50 00 pesos por cada extra
Consuelo, 3-night trip
Verified

8/10 Very good

Algo viejo
OSCAR, 1-night trip
Verified

6/10 Good

Las sábanas no estaban del todo limpias. El hotel en si ok
Giovanni, 1-night trip
Verified

10/10 Exceptional

El servicio es excelente
ALEJANDRO, 2-night trip
Verified

6/10 Good

2 dias no hubo agua caliente y el dia que llegué habia ina cucaracha muerte
Rafael, 4-night trip
Verified

4/10 Fair

Precisa melhorar MUITO

A localização próxima ao aeroporto é o único ponto positivo para voos bem cedo, que foi meu caso. Mas além de Oxxo e um mercado, não há nada por perto, nem o shopping que diz que há por lá estava funcionando, já que desde o furacão em 2023 encontra-se totalmente fechado. Os funcionários são o básico, não posso dizer que são prestativos nem amigáveis, pois tive que pedir duas vezes por uma toalha que estava faltando, me colocaram num quarto que a luz do banheiro não estava funcionando. Tive que tomar banho no escuro e somente 4h após o check in apareceu alguém da manutenção e arrumou, sendo que logo que entrei eles mesmos me avisaram que havia esse problema. Mas deixou uma sujeira imensa. Não recebi um desconto nem pedido de desculpas. Pelo contrário, e cobraram extra no check in por ter duas pessoas no quarto, dizendo que só havia reservado para uma. Em todos os hotéis, a não ser que tenha café da manhã, o preço é o mesmo para uma ou duas pessoas, já que a cama é de casal e as comodidades são exatamente as mesmas. A piscina precisa de manutenção. O fundo estava sujo e cheia de insetos. Na foto, essa área parece bonita, mas justo atrás dela (na parte que não aparece na foto) existe um depósito lotado de tralhas, que ficam expostas, sem porta nem cortina. É um ambiente zero convidativo. Também há um barco abandonado no jardim, que não aparece na foto. O jardim é um espaço que está bem cuidado, mas não há um banco sequer e gatos ficam circulando para fazer suas necessidades ali.
Suzana Cristina, 1-night trip
Verified

6/10 Good

La habitación es muy cómoda.
Zaira, 2-night trip
Verified

6/10 Good

No cumple con lo que ofrece
Miriam, 1-night trip
Verified

10/10 Exceptional

Excelente lugar
Librado, 1-night trip
Verified

10/10 Exceptional

Excelente lugar
Librado, 1-night trip