Problem on check in with rooms mixed up and difficulty understanding member of staff. Very uncomfortable experience.
Sylvia
1 晚家庭旅行
6/10
Ok
Truls
1 晚行程
6/10
Good hotel in good location, room could have done with aircon as it was quite warm. Breakfast facilities not great, small buffet area for the size of the hotel resulting in long queues and food not being available and it was very hot, needed aircon to be on.
Joanne
1 晚行程
8/10
Staff were friendly, room was very comfortable, spacious and clean. Breakfast was good and great value for money overall.
Sofia
1 晚行程
10/10
Lovely hotel for business trips. Always great service and the rooms are clean and modern. Only down side is if on a low floor the noise from the busy road can be disturbing, but you would get that with any hotel.
Natalie
1 晚商务旅行
2/10
It was absolutely terrible. I’m traumatised after this day a fire alarm went off in the middle of the night and triggered my survey anxiety and I struggled to go back to sleep and the staff were not very accommodating and compliance.
Ayan
1 晚家庭旅行
8/10
Good tidy rooms. Clean . Only problem was the breakfast was a low standard and Service which I understand it was self serve. And complementary breakfast but for £200 a night should of been a higher standard like a lot of other hotels.
Darren
2 晚行程
8/10
Lovely helpful staff, hard mattress was no good for my husband or I so sleep needed when we got home, unfortunately that didn't happen as my car was broken into in the car park opposite your hotel and you might want to warn your customers, and staff!
Joan
1 晚行程
6/10
Unfortunately the hotels cleanliness and service has declined since our last visit, 7 months ago.
Glasses/bottles outside the room giving the impression our room was still in use on arrival, carpet down the corridor was wet with an offensive odour.
The service in the bar was disorganised with many of the drinks (pumps) were not available as none of the barrels had been changed. And none of the staff knew how to do it.
Adrian
1 晚行程
4/10
The location was a bit out as I'm not familiar with Manchester, but wasn't happy with the state of a dirty stained bath towel, suppose to be clean. The cooked breakfast was poor, scrambled egg tasted soapy, sausage was tasteless, but the bacon was ok. The staff were nice. Wont be staying here again though.
Denise
1 晚行程
6/10
It was good but noise from the street and aircon stooed at 3am with no reson, had to turn it back on again.
Good breakfast
alexei
1 晚商务旅行
10/10
The hotel entrance was clean, check in was great very helpful. The room was lovely bathroom was very good. Shower amaxing.
AMY
1 晚结伴旅行
10/10
We had a lovely time.lovely hotel.
Jacqueline
1 晚行程
10/10
Great location with the added benefit of secure parking. Clean, well appointed room, very quiet too. Excellent breakfast. Will book again.
Paul
1 晚行程
10/10
Sophie
1 晚行程
6/10
Paul
2 晚行程
10/10
barbara
1 晚行程
8/10
Room was clean and comfortable as always. Breakfast was lovely
Elaine
1 晚家庭旅行
8/10
Johan
1 晚家庭旅行
10/10
Pamela
1 晚家庭旅行
10/10
Hotel is lovely, good location.
Only issue was at breakfast, someone forgot to switch waffle machines on therefore took 30 mins to use then they'd forgot to take lids off sauces !!! Waffles stuck to machines but was delicious once cooked