The staff was wonderful. Nice updates, beautiful historic touches. Highly recommend if a downtown location works for you. The room itself was clean but not spotless-but the bathroom, shower, sink, etc were VERY clean. I stayed in a regular king room on the 7th floor and there is a window air conditioner which is loud but fine if you’re not planning on working from your room (which I was.) But again- just information not a criticism. Everything in the is the room is high - sink, mirror, and window. So for people much shorter than me (5’3) you may want to see if there is a room with a lower mirror. They did have a full length mirror which I was able to use instead. The lack of natural light because the window is covered by the air conditioner is not ideal. But great valet- nice lounge work area to use instead of your room and great location for walking downtown. All and all would definitely return.