Verified
2/10 Poor
Mar 23, 2026
The room is listed for 6 adults. I went with my 10 yo, 12 yo and my husband and we could not fit. The "curtains" look like bed sheets, the balconey was dirty, theres no place for luggage, closets were full with owners things, there is one outlet, and the space for a walk wat between the bed on the floor and the fridge is my 2 feet put together. The flooring is coming up and there are multiple hooks hanging from the ceiling.
After i contacted hotels.com and advised them of the situation, the owner was in the lobby slamming doors and glaring at us. Did not feel safe after that. Keep in mind we left within 30 min of entering the room and calling hotels.com so we did not sleep there are disrupt any of the things.
Rachel
Rachel, 3-night trip






![Nakano 502, NS - [Up to 6 Guests]1 Room (40sqm)/3 beds/7 min to Nearest Station/Close to Shinjuku | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/59000000/58800000/58795700/58795697/c9fd9dce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)












