Friendly welcome, allowed to check in early to leave cases before room was ready. Our room was very nice, very comfy beds, extremely clean including the bathroom and shower which was great! Breakfast was good, sufficient for our needs. Only gripe we had was, staying during the hottest days of the year so far, the aircon hadn't been serviced so the room was very warm! And we checked out the day it was serviced and usable. But, we still enjoyed our stay and will definitely book to stay again. It's in an ideal location near Paddington station and Hyde Park, plenty of lovely restaurants and cafes near the hotel. We would recommend Angus Steak House opposite Paddington Station entrance. Absolutely delicious steak and great service!