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Charlotte Street Hotel, Firmdale Hotels

Property class: 4.5
Luxury hotel with spa, near The British Museum

Choose dates to view prices

In the heart of London, Charlotte Street Hotel, Firmdale Hotels offers a luxurious retreat. Unwind with a massage or spa treatment, enjoy breakfast at Oscar restaurant, and connect to WiFi in your room. The helpful staff has left a lasting impression on previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Babysitting
  • Meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY3,898
CNY4,678 total
includes taxes & fees
Apr 19 - Apr 20

Why we love this property

Spa and fitness haven
A full-service spa open daily offers in-room massages for ultimate relaxation. The fitness room allows guests to maintain wellness routines.
Creative architecture
This boutique luxury hotel features striking modern architecture. Thoughtfully curated interiors dazzle guests in this city center gem.
Culinary feast and drinks
This hotel offers a feast for culinary explorers with a restaurant and bar. Full breakfast satisfies early risers' appetites.

Room options

View all photos for Queen Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Queen Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Virginia Woolf Suite

1 Bedroom Virginia Woolf Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

1 Bedroom Virginia Woolf Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Penthouse Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Loft Suite

Loft Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Loft Suite

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Loft Suite

Superior Loft Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Loft Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Luxury Junior Suite

Luxury Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Mobility Accessible

Junior Suite, Mobility Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)
Middle Eight - Covent Garden - Preferred Hotels and Resorts
London City Centre
  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,555 reviews
The price is CNY2,425
CNY2,910 total
includes taxes & fees
Apr 19 - Apr 20
Middle Eight - Covent Garden - Preferred Hotels and Resorts
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About the neighborhood

Map
15-17 Charlotte Street, London, England, W1T 1RJ

What's nearby

  • Tottenham Court Road - 1 min walk - 0.2 km
  • Theatreland - 2 min walk - 0.2 km
  • Russell Square - 9 min walk - 0.8 km
  • The British Museum - 9 min walk - 0.8 km
  • Leicester Square - 11 min walk - 1.0 km

Getting around

  • London City Airport (LCY) - 54 min drive
  • Heathrow Airport (LHR) - 60 min drive
  • Luton Airport (LTN) - 74 min drive
  • Stansted Airport (STN) - 86 min drive
  • Gatwick Airport (LGW) - 114 min drive
  • Tottenham Court Road Station - 7 min walk
  • London (QQU-London Euston Train Station) - 18 min walk
  • London Euston Station - 18 min walk
  • Goodge Street Underground Station - 4 min walk
  • Tottenham Court Road Underground Station - 7 min walk
  • Oxford Circus Underground Station - 10 min walk

Restaurants

  • ‪Italian Bear Chocolate - ‬1 min walk
  • ‪Lima - ‬1 min walk
  • ‪Lantana Cafe - ‬2 min walk
  • ‪Fitzroy Tavern - ‬2 min walk
  • ‪ROKA Charlotte Street - ‬1 min walk

About this property

Charlotte Street Hotel, Firmdale Hotels

When you stay at Charlotte Street Hotel, Firmdale Hotels, you'll be within a 15-minute walk of The British Museum and Leicester Square. Guests can indulge in massages at the spa, and Oscar serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Goodge Street Underground Station is 4 minutes and Tottenham Court Road Underground Station is 7 minutes.

At a glance

DONE

Hotel size

    • 52 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured onsite valet parking (GBP 70 per day; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Bicycle rentals nearby

Working away

  • Meeting rooms
  • Conference space (43 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Oscar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 28 per person
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is a service fee of 5 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 78.0 per night

Parking

  • Secured valet parking costs GBP 70 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Charlotte Street Hotel, Firmdale Hotels Hotel
Charlotte Street Hotel London
Charlotte Street London
Hotel Charlotte Street
Charlotte Street Hotel London, England
Charlotte Street Hotel, Firmdale Hotels London
Charlotte Street Hotel, Firmdale Hotels Hotel London

Frequently asked questions

Does Charlotte Street Hotel, Firmdale Hotels offer free cancellation for a full refund?

Yes, Charlotte Street Hotel, Firmdale Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Charlotte Street Hotel, Firmdale Hotels?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Charlotte Street Hotel, Firmdale Hotels?

Yes. Valet parking costs GBP 70 per day.

What are the check-in and check-out times at Charlotte Street Hotel, Firmdale Hotels?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Charlotte Street Hotel, Firmdale Hotels and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and make the most of other amenities like a fitness center.

Are there restaurants at or near Charlotte Street Hotel, Firmdale Hotels?

Yes, there's an onsite restaurant, Oscar.

What's the area around Charlotte Street Hotel, Firmdale Hotels like?

Charlotte Street Hotel, Firmdale Hotels is in London City Centre, a short 4-minute walk from Goodge Street Underground Station and 11 minutes' walk from The British Museum.

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Reviews

Charlotte Street Hotel, Firmdale Hotels Reviews

9.6

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

9.8

Property conditions & facilities

Popular mentions

Location
Breakfast
Room
Service staff

Reviews

Verified

10/10 Exceptional

Amazing staff, comfortable rooms and public spaces.
Michael, 4-night trip
Verified

10/10 Exceptional

Outstanding and cosy Hotel in very central location
Katrine, 1-night trip
Verified

10/10 Exceptional

Wonderful room and staff and entire experience
Elizabeth, 2-night trip
Verified

10/10 Exceptional

Attentive service, comfortable room
Andrew, 1-night trip
Verified

10/10 Exceptional

Beautiful room- spotless, spacious. Hotel lobby also beautiful-comfortable and inviting.
stephanie, 4-night trip
Verified

10/10 Exceptional

The best in London! Great location - quiet and charming, but close to everything. The staff anticipates your every need.
Tong Hoon, 5-night trip
Verified

10/10 Exceptional

London’s best!

One of our favorite hotels in the world. Luxurious without being fussy. The rooms are so comfortable and the service is incredible.
Sekiya, 2-night trip
Verified

10/10 Exceptional

Excellent hotel, staff, restaurant and location.
Andrew, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel in a perfect location for taking in the heart of London. Walking distance to great pubs, restaurants, theatres, and sightseeing. Friendly staff and very comfortable and well-designed. We'll be back.
Ben, 4-night trip
Verified

10/10 Exceptional

Great spot - good restaurant and comfortable spacious room. Quiet too.
Kara, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel in great location
Marji, 1-night trip
Verified

10/10 Exceptional

We loved this hotel for our family of 5! Would definitely stay here again!
Julie, 3-night trip
Verified

10/10 Exceptional

A beautiful hotel with outstanding service!
David, 3-night trip
Verified

10/10 Exceptional

Perfect hotel!
Risa, 6-night trip
Verified

10/10 Exceptional

I love the colorful rooms
John, 2-night trip
Verified

10/10 Exceptional

The room was great. the service as well. I had a lot of guests coming to visit me there and they all loved it. Many meals. All great. Definitely will stay there again.
marc, 6-night trip
Verified

10/10 Exceptional

Perfect in every way, like a second home.
Dana, 4-night trip
Verified

10/10 Exceptional

A charming hotel! I plan to tell all my American friends about this gem of a hotel.
John G, 1-night trip
Verified

10/10 Exceptional

Everything is perfect at the Charlotte Street Hotel
Fran, 5-night trip
Verified

10/10 Exceptional

What a lovely, beautifully decorated place where the attentive staff enhances the experience.
Jeff, 3-night trip
Verified

10/10 Exceptional

Love this hotel. Everything is great: bedding, decor, staff, location. Will be back!
Graciela, 5-night trip
Verified

10/10 Exceptional

Exceptional service from the front desk and doormen. Lovely bar, perfect location.
Curtis, 1-night trip
Verified

10/10 Exceptional

My first trip staying at the hotel. I would absolutely stay again. The area is fantastic. Great restaurant and shops, away from the traffic and tourists in soho. The staff was incredible. They had everything were incredibly helpful and friendly. And THE BED! So comfortable.
Andrea, 4-night trip
Verified

10/10 Exceptional

This is a great little luxury hotel with lots of character and individually beautifully decorated rooms. It's super comfortable and welcoming with helpful, knowledgeable staff. There are lots of excellent restaurants in the area. Great stay even if too brief.
Jackie, 1-night trip
Verified

10/10 Exceptional

Exceptionally gorgeous hotel

Stunning! So gorgeous and special.
Rose, 3-night trip