In the heart of Guildford, Mandolay Hotel Guildford offers a tranquil retreat with a beautiful terrace and dry cleaning services. Indulge in full breakfast, unwind at the bar, or take care of business with WiFi and meeting rooms. Previous guests rave about the helpful staff.
When you stay at Mandolay Hotel Guildford, you'll be within a 10-minute drive of Surrey Hills. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this eco-certified hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff and comfortable guestrooms.
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (GBP 20.00 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Raised toilet seat
Grab bar near toilet
Bathroom emergency pull cord
ROOM
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Turndown service
Bed sheets provided
Freshen up
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Toilet paper
Stay connected
Free WiFi and wired internet
Food and drink
Champagne service
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Water-efficient showers only
STAR_OUTLINE
Special features
Dining
Bar - Onsite bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON
Fees & policies
Refundable deposits
A damage deposit of GBP 50.00 will be collected before check-in
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 17.00 for adults and GBP 17 for children
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 30.00 (subject to availability)
Renovations and closures
The following facilities are closed on Sunday:
Dining venue(s)
The following facilities are closed on Sunday:
Dining venue(s)
Children & extra beds
Rollaway beds are available for GBP 30 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per accommodation, per night
Parking
Self parking costs GBP 20.00 per day
Policies
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford
HELP_OUTLINE
Frequently asked questions
Does Mandolay Hotel Guildford offer free cancellation for a full refund?
Yes, Mandolay Hotel Guildford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mandolay Hotel Guildford?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of GBP 25 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mandolay Hotel Guildford?
Yes. Self parking costs GBP 20.00 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Mandolay Hotel Guildford?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 30.00 (subject to availability). Contactless check-out is available.
Are there restaurants at or near Mandolay Hotel Guildford?
Yes, there's an onsite restaurant, Bar.
What's the area around Mandolay Hotel Guildford like?
Mandolay Hotel Guildford is in the heart of Guildford, a short 3-minute walk from London Road Station and 3 minutes' walk from High Street.
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Mandolay Hotel Guildford Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Parking
Breakfast
Location
Bathroom
Bar
Lobby
Bed
Shower
What guests liked
Breakfast was consistently good with a great selection and quality. (16 reviews)
The property's bar and restaurant served good food at reasonable prices with a modern atmosphere. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 15, 2025
Very nice stay and staff
Sophie on reception vey helpful
Tim
Tim, 1-night trip
10/10 Exceptional
Jun 11, 2025
Good location five minutes walk to Main Street with loads of restaurants and bars. Rooms comfortable, staff friendly
Kevin Albert
Kevin Albert, 1-night trip
10/10 Exceptional
May 6, 2025
Great location, super comfortable bed, delicious full English breakfast!
Pau
Pau, 1-night trip
8/10 Very good
Jun 10, 2025
Convenient for town centre
Nice hotel but literally just using for overnight sleep
Caroline
Caroline, 1-night trip
8/10 Very good
Apr 10, 2025
Great location
Stayed here for business, great location.
C
C, 1-night trip
10/10 Exceptional
May 31, 2025
I went there for an Anderton’s guitar event and chose the hotel for its proximity to a train station and the town centre. The people who work there were very friendly and helpful. The room was spotless and the bed very comfortable. The event room is very spacious and has a bar making the hotel ideal for hosting future events. I would have no hesitation in booking another stay and Guildford is lovely town.
Simon
Simon, 1-night trip
10/10 Exceptional
May 29, 2025
Very good
Stephen
Stephen, 1-night trip
10/10 Exceptional
Apr 10, 2025
Very nice stay in a room in a coach house in the grounds of the hotel. Very pleasant, clean and comfortable
Huw
Huw, 3-night trip
10/10 Exceptional
Feb 28, 2025
Lovely hotel
Andrew
Andrew, 1-night trip
6/10 Good
May 16, 2025
Could do better
I stayed for one night. The staff were impeccable.
Outragous that a hotel of this standing cannot offer free parking to its clients. cost 3.50/hour
I was suprised to see the AC just above the bed. Gave me a chest cold overnight.
Also the shower control was impossible to turn if ou had soapy hands or not a wrench type grip
Andrew
Andrew, 1-night trip
10/10 Exceptional
Jan 12, 2025
One of the top hotels I have stayed on the grounds of great service by the people who work there - very caring
Maxine
Maxine, 1-night trip
10/10 Exceptional
Jan 5, 2025
Size of hotel feels special, as does decor and staff.
Susan
Susan, 3-night trip
10/10 Exceptional
Feb 17, 2025
GREAT VALUE FOR MONEY
What a fantastic Hotel, clean and nicely decorated with a great team of staff. We upgraded to one of their better rooms and certainly wasnt disappointed. Fabulous location a stones throw fromn the Theatre, High Street and restauraunts, Shall certainly re visit if in the area again.
Verified traveler
1-night trip
10/10 Exceptional
Apr 17, 2025
Lovely hotel but hard bed.
We booked an overnight stay at the Mandolay, what a lovely hotel. I only had one quibble and that was that the bed was uncomfortable (Hard) and very small for a double. I didn’t sleep well but everything else was excellent. The staff are very helpful and attentive. If asking, if I would stay here again yes I would but I would have a larger bed and hopefully softer.
Susan
Susan, 1-night trip
10/10 Exceptional
Nov 13, 2024
Great Location, service, and staff
EDMUND
EDMUND, 1-night trip
10/10 Exceptional
Dec 8, 2024
Staff very friendly, welcoming and helpful.
Ian
Ian, 1-night trip
10/10 Exceptional
Oct 26, 2024
Delightful stay, lovely room, friendly staff, great location for Guildford high street access.
Duncan
Duncan, 1-night trip
10/10 Exceptional
Jul 30, 2024
Great hotel
Great hotel very nice staff
John
John, 1-night trip
8/10 Very good
Jan 9, 2025
Lovely Hotel, nice comfortable room, shame the receptionist was so miserable on check in at 1900hrs!
Anthony
Anthony, 1-night trip
8/10 Very good
Jul 19, 2024
Great stay
Great stay, lovely hotel and friendly staff. Really nice breakfast too
Becky
Becky, 2-night trip
10/10 Exceptional
Aug 11, 2024
We stay here regularly and would highly recommend this hotel in all regards.
LYN
LYN, 2-night trip
8/10 Very good
Apr 6, 2025
You need a physical bank card!
Overall good. Inly things to bear in mind is you need a physical card to cover the £50 room expenses deposit. Crazy really as its normal not to have physical cards as most just use phones... I was very forunate to have brought one... hotel needs to change this policy as I am sure there have been many an awekward conversation where customers dont have physical cards! Only other not is parking is £15 per night extra.
Rip
Rip, 1-night trip
10/10 Exceptional
Feb 4, 2025
Located in a safe area of town close to dining, coffee and shopping. Walkable to bus and train stations, bus stops close by if you prefer. Hotel is lovely. Reception is up a few steps if mobility is an issue. Staff is friendly and always looking to improve your stay. Bar, lounge and restaurant are modern. Their cream tea was amazing and reasonably priced. We stayed in a triple. The room was lovely. Beds were comfortable, bathroom had towel warmer and towels were luxurious. Shower had good water pressure. We would definitely return again.
Mark
Mark, 2-night trip
8/10 Very good
Mar 23, 2025
Decent place to stay for a weekend in Guildford
Was mixed stay at the Mandolay. Check in was a bit slow and felt like we weren't that important. Our room was ok location felt a bit odd but was a decent size if a little dated but good job by Isha in housekeeping made up for its dated feel. Our bathroom was tiny and not well laid out for the size. The bar on first night was well run by Louis and was a lovely experience. Second night was a little stilted, the staff on front of house could have done with more senior staff support I think. Check out was efficient and well handled by a very friendly lady whose name I unfortunately failed to get. Overall decent stay but probably not my first choice in Guildford.