In the heart of Guildford, Mandolay Hotel Guildford offers a tranquil retreat with a beautiful terrace and dry cleaning services. Indulge in full breakfast, unwind at the bar, or take care of business with WiFi and meeting rooms. Previous guests rave about the helpful staff.
Located in the entertainment district, Mandolay Hotel Guildford is a great choice for a stay in Guildford. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this eco-certified hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff and comfortable guestrooms.
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (GBP 20.00 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Raised toilet seat
Grab bar near toilet
Bathroom emergency pull cord
ROOM
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Turndown service
Bed sheets provided
Freshen up
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Toilet paper
Stay connected
Free WiFi and wired internet
Food and drink
Champagne service
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Water-efficient showers only
STAR_OUTLINE
Special features
Dining
Bar - Onsite bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON
Fees & policies
Refundable deposits
A damage deposit of GBP 50.00 will be collected before check-in
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 17.00 for adults and GBP 17 for children
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 30.00 (subject to availability)
Renovations and closures
The following facilities are closed on Sunday:
Dining venue(s)
The following facilities are closed on Sunday:
Dining venue(s)
Children & extra beds
Rollaway beds are available for GBP 30 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per accommodation, per night
Parking
Self parking costs GBP 20.00 per day
Policies
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford
HELP_OUTLINE
Frequently asked questions
Does Mandolay Hotel Guildford offer free cancellation for a full refund?
Yes, Mandolay Hotel Guildford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mandolay Hotel Guildford?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of GBP 25 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mandolay Hotel Guildford?
Yes. Self parking costs GBP 20.00 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Mandolay Hotel Guildford?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 30.00 (subject to availability). Contactless check-out is available.
Are there restaurants at or near Mandolay Hotel Guildford?
Yes, there's an onsite restaurant, Bar.
What's the area around Mandolay Hotel Guildford like?
Mandolay Hotel Guildford is in the heart of Guildford, a short 3-minute walk from London Road Station and 3 minutes' walk from High Street.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Mandolay Hotel Guildford Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Parking
Breakfast
Location
Bathroom
Lobby
Bar
Bed
Shower
What guests liked
Breakfast was consistently good with a great selection and quality. (17 reviews)
The property's bar, lounge, and restaurant offered modern amenities and served delicious food at reasonable prices. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 18, 2025
Nice hotel, friendly staff and super convenient.
Colin
Colin, 4-night trip
8/10 Good
Aug 3, 2025
I had a single room, comfortable and convenient, it was very easy to check in and then check out when I left
Thomas
Thomas, 1-night trip
8/10 Good
Jul 18, 2025
The property eas very nice staff where excellent. I found the bathroom very small.
yvonne
yvonne, 1-night trip
6/10 Okay
Jul 24, 2025
Extras for parking, early checkin, luggage storage!!
Philip
Philip, 1-night trip
10/10 Excellent
Jun 20, 2025
Staff are fantastic and the area clean with excellent restaurants. Beautiful countryside and easy to get into London.
Paul
Paul, 5-night trip
10/10 Excellent
Jun 8, 2025
Great hotel, staff was very friendly and the room we had was like a personal room loved every minute will be back 10/10
Daryl
Daryl, 1-night trip
10/10 Excellent
Jun 23, 2025
A beautiful hotel with friendly staff, lovely clean rooms & a fab breakfast. Would highly recommend
a
a, 1-night trip
10/10 Excellent
May 6, 2025
Great location, super comfortable bed, delicious full English breakfast!
Pau
Pau, 1-night trip
10/10 Excellent
May 17, 2025
Good location, clean hotel and friendly staff
Peter
Peter, 1-night trip
10/10 Excellent
Apr 1, 2025
Really enjoyed our stay .
Brenda
Brenda, 2-night trip
10/10 Excellent
May 1, 2025
Lovely people and lovely hotel
JAMES
JAMES, 1-night trip
6/10 Okay
Jun 8, 2025
The property was near the main street with many dining options. Staff were friendly,yet highly professional. The bar manager was great.
Dawn
Dawn, 1-night trip
8/10 Good
May 6, 2025
Lovely, clean hotel, with friendly staff in a nice part of town. Not too far from the shops either - short walk
Jay
Jay, 1-night trip
8/10 Good
Apr 10, 2025
Great location
Stayed here for business, great location.
C
C, 1-night trip
8/10 Good
Jun 7, 2025
Excellent hotel. The room small, but I think is very commun in UK.
Miguel
Miguel, 6-night trip
8/10 Good
Jun 26, 2025
Excellent service. Surprise cake for my son birthday on our arrival.
Very friendly reception. Welcoming.
Fee for luggage strage after check out.this is only drawback.
We had a great stay with excellent staff
Takako
Takako, 1-night trip
10/10 Excellent
Jun 25, 2025
Most staff were attentive. Bar food and service very good. Confusing pricing for breakfast options. Great location
Small shower. No shelf space for clothes.
Mark
Mark, 6-night trip
10/10 Excellent
Jun 26, 2025
Ritz-Carlton level of service. 10/10
Martin
Martin, 5-night trip
10/10 Excellent
Mar 30, 2025
It was a really nice place. Would go there again
Robert
Robert, 1-night trip
10/10 Excellent
Apr 10, 2025
Very nice stay in a room in a coach house in the grounds of the hotel. Very pleasant, clean and comfortable
Huw
Huw, 3-night trip
10/10 Excellent
Jul 26, 2025
We stayed here during a work trip. It was a great place to rest and spend time in the room. They have a bottom floor that’s underground that one of the staff put us in when we arrived early but was so appalling that we asked to change. The room we got was wonderful on the 1st floor, I don’t know if they see Expedia and just give you the worst room but it’s not the first time its happened in London. I also needed to upload 50gb and although the staff didn’t know how to help, we figured out ourselves that the internet is is way faster in the conference room close to the router that in our actual room, which saved me. It’s a great place to stay if you’re in town for work or pleasure. Would recommend.
Jeremy
Jeremy, 1-night trip
6/10 Okay
Aug 4, 2025
Felt like we were in basement with cleaners there was a window that wouldnt open & looked out onto a brick wall not the best outlook. Also cupboard for hanging clothes couldnt use as it smelt damp & unclean. These problems you dont expect with a 4 star hotel room didnt reflect the money paid.
Kevin
Kevin, 1-night trip
10/10 Excellent
Feb 28, 2025
Lovely hotel
Andrew
Andrew, 1-night trip
8/10 Good
May 7, 2025
Good but a bit old and the rooms were quite small for me and my partner.