In the heart of Mexico City, Novotel Mexico City Toreo offers a modern oasis with three restaurants and coworking spaces. Guests appreciate the in-room WiFi, luggage storage, water dispenser and tour/ticket assistance while also enjoying easy access to Plaza Satelite Shopping Center.
Av Primero De Mayo 120, Torre 2, San Andres Atoto, Naucalpan, MEX, 53500
What's nearby
Toreo Parque Central - 1 min drive - 1.5 km
Centro Citibanamex Convention Center - 3 min drive - 3.8 km
Plaza Satelite Shopping Center - 4 min drive - 5.7 km
Auditorio Nacional - 5 min drive - 6.4 km
Angel of Independence Monument - 8 min drive - 9.0 km
Getting around
Benito Juarez International Airport (MEX) - 36 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 39 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
Mexico City Buenavista Station - 22 min drive
Mexico City Fortuna Station - 26 min drive
Tultitlan Lecheria Station - 28 min drive
Cuarto Caminos Station - 24 min walk
Airport shuttle (surcharge)
Restaurants
Café Etrusca Dist Naucalpan - 8 min walk
Cielito Querido Café - 2 min walk
Super Tortas Calientes los Güeros - 2 min walk
Pollo Feliz - 7 min walk
Heliana - 2 min walk
About this property
Novotel Mexico City Toreo
Novotel Mexico City Toreo puts you just a 5-minute drive from Toreo Parque Central and Centro Citibanamex Convention Center. This eco-certified hotel is also just a 5-minute drive from Antara Polanco and Chapultepec Park.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
168 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 1:00 PM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite valet parking (MXN 130 per night; includes in/out privileges)
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
3 restaurants
Water dispenser
Working away
Business center
5 meeting rooms
Coworking spaces
Conference space (215 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Well-lit path to entrance
ROOM
Room amenities
Be entertained
50-inch plasma TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Mobile key entry
STAR_OUTLINE
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 350 per person
Airport shuttle service is offered for an extra charge of MXN 490.00 per vehicle (roundtrip, maximum occupancy 4)
Children & extra beds
Airport shuttle service for children up to age 5 costs MXN 490.00
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 350 per pet, per night
Parking
Covered valet parking costs MXN 130 per night with in/out privileges
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Novotel Mexico City Toreo
Novotel Mexico City Toreo Hotel
Novotel Mexico City Toreo Naucalpan
Novotel Mexico City Toreo Hotel Naucalpan
Novotel Mexico City Toreo (Opening July 2021)
Novotel Mexico City Toreo (Opening June 2020)
Novotel Mexico City Toreo (Opening March 2021)
Novotel Mexico City Toreo (Opening August 2021)
Novotel Mexico City Toreo (Opening November 2020)
HELP_OUTLINE
Frequently asked questions
Does Novotel Mexico City Toreo offer free cancellation for a full refund?
Yes, Novotel Mexico City Toreo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Mexico City Toreo ?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 350 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Mexico City Toreo ?
Yes. Valet parking costs MXN 130 per night.
Is airport shuttle service offered by Novotel Mexico City Toreo ?
Yes, an airport shuttle is available. The charge is MXN 490.00 per vehicle roundtrip.
What are the check-in and check-out times at Novotel Mexico City Toreo ?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM. Contactless check-out is available.
What is there to do at Novotel Mexico City Toreo and nearby?
Recommended spots to visit include Toreo Parque Central (1.1 mi) and Centro Citibanamex Convention Center (2.2 mi), along with Chapultepec Park (4 mi) and Plaza Satelite Shopping Center (4.1 mi).
Are there restaurants at or near Novotel Mexico City Toreo ?
Yes, there are 3 onsite restaurants.
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Novotel Mexico City Toreo Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Air conditioning
View
Breakfast
Location
Trip
Design
Shower
Family friendly
Reviews
10/10 Excellent
Aug 7, 2025
Bed comfortable, food good elaborated
Jorge
Jorge, 2-night trip
10/10 Excellent
Jul 7, 2025
Staff was friendly and the rooms were very clean; daily housekeeping. It was a great knowing I would be coming to a clean room at the end of the day.
Eric
Eric, 5-night trip
10/10 Excellent
Apr 13, 2025
Great hotel.
Sandra
Sandra, 4-night trip
10/10 Excellent
Jun 9, 2025
New, clean and services are great!
Restaurant is Great
The staff is amazingly helpful
Transport and additional tours Are the Best - Sandy made hour stay feel safe and very confortable
juliana
juliana, 4-night trip
10/10 Excellent
Apr 11, 2025
Amazing hotel
Aranzazu
Aranzazu, 3-night trip
8/10 Good
Jul 4, 2025
Good hotel , but not central located , taxies were cheap so not much issues
Pawan
Pawan, 4-night trip
10/10 Excellent
Jul 20, 2025
Same you see, same you enjoy
Abel
Abel, 2-night trip
10/10 Excellent
Aug 7, 2025
S
Josue
Josue, 1-night trip
10/10 Excellent
Jun 27, 2025
The room was exact as the picture online.
Lisa
Lisa, 3-night trip
10/10 Excellent
Apr 21, 2025
the location is good to move between Edo. de México and CDMX
Paola
Paola, 2-night trip
8/10 Good
Jul 8, 2025
.
Alberto
Alberto, 3-night trip
10/10 Excellent
Nov 7, 2024
Hotel is beautiful just that traf
Ruperto Alejandro
Ruperto Alejandro, 5-night trip
10/10 Excellent
Apr 24, 2024
Great place
Luis
Luis, 1-night trip
10/10 Excellent
Mar 22, 2024
Beautiful property!
Jeanette
Jeanette, 2-night trip
8/10 Good
Aug 12, 2024
Nice hotel little noisy due to construction next door
Jose
Jose, 3-night trip
10/10 Excellent
Nov 11, 2024
I went there for work so the location was good but to stay while on vacation will be an other story. The area is not really safe to wall around especially for a woman alone.
Carole
Carole, 5-night trip
8/10 Good
Apr 10, 2024
Overall, this is an average hotel.
Erik Ivan Rejon
Erik Ivan Rejon, 7-night trip
10/10 Excellent
Mar 8, 2024
Easy and fast check out, nice and clean.
Victor
Victor, 2-night trip
10/10 Excellent
Sep 25, 2024
Loved the property and facilities, restaurants, etc. the only bummer was that there was nothing else around and you had to get an Uber which could take forever b/c of traffic. But, otherwise, I LOVED it. Would absolutely stay again and plan outings accordingly.
Jessica
Jessica, 3-night trip
10/10 Excellent
Jan 10, 2024
Very nice. I'm so glad I picked this hotel for my stay with my husband.
Charlee
Charlee, 3-night trip
8/10 Good
Mar 16, 2025
I had a decent stay at this hotel, which offered a convenient 24-hour front desk and room service. This was especially helpful since I arrived on a late flight. However, the food quality was below average and overpriced.
One major drawback is the hotel's location. There are no restaurants or amenities nearby, making it necessary to rely on taxis or ride-hailing services like Uber. While this isn't a huge issue, the traffic in the area can be terrible, leading to lengthy travel times and increased costs.
Overall, if you plan to stay here, be sure to plan your outings carefully to avoid getting caught in traffic. Despite its limitations, the hotel provides a comfortable place to rest, especially for those arriving late at night.
Sakhy
Sakhy, 6-night trip
2/10 Terrible
Jan 9, 2024
I would expect
Verified traveler
1-night trip
2/10 Terrible
Jan 12, 2024
Laundry Sign
I am not sure how this sign with so many mistakes was published. This not even close to something that can be customer facing.
Verified traveler
1-night trip
2/10 Terrible
Jan 9, 2024
Poor Infrastructure - Water Pressure
The water pressure is not what you would expect in such a hotel- especially when it is located in a well-known dangerous zone - Naucalpan. If the area is a disadvantage the hotel should work to ensure that other details of the experience are optimal.
Verified traveler
1-night trip
2/10 Terrible
Dec 31, 2023
Lots of SMOKING at the hotel restaurant patio
Despite no smoking signs in the restaurant patio area, I witnessed lots of smoking in the nonsmoking areas in the hotel restaurant patio. I personally endured SECOND-HAND SMOKE. Even waiting for an Uber at the tower entrance was an awful experience.