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DoubleTree by Hilton West Kelowna

4.0 star property
West Kelowna hotel with outdoor pool and indoor pool

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Photo gallery for DoubleTree by Hilton West Kelowna

2 Bedroom 2 Bathroom Deluxe Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk
2 Bedroom 2 Bathroom Deluxe Suite | View from room
Exterior
Indoor pool, outdoor pool, sun loungers
Room, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk
Nestled in Westbank, DoubleTree by Hilton Kelowna invites you to experience upscale comfort. Savor a glass of local wine on the winery tour or relax at the indoor and outdoor pools.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Pet friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY955
CNY1,112 total
includes taxes & fees
Sep 4 - Sep 5

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 2 Bedroom 2 Bathroom Deluxe Suite

2 Bedroom 2 Bathroom Deluxe Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Bedroom 2 Bathroom Deluxe Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
TV
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King bed, Accessible w/ R/I shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King bed, Accessible w/ R/I shower

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Fitness room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Fitness room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 6
  • 1 King Bed

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Property amenity

TownePlace Suites by Marriott West Kelowna

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.6 out of 10, Exceptional, 1,003 reviews
The price is CNY981
CNY1,142 total
includes taxes & fees
Sep 7 - Sep 8
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About the neighborhood

Map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6

What's nearby

  • Off the Grid Organic Winery - 9 min walk - 0.8 km
  • Two Eagles Golf Course - 3 min drive - 2.9 km
  • Willow Beach - 3 min drive - 3.0 km
  • Mission Hill Family Estate - 5 min drive - 4.6 km
  • Quails' Gate Estate Winery - 8 min drive - 6.5 km

Getting around

  • Kelowna Intl. Airport (YLW) - 38 min drive
  • Penticton, BC (YYF-Penticton Regional) - 44 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Popeye's Louisiana Kitchen - ‬3 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪A&W Restaurant - ‬16 min walk

About this property

DoubleTree by Hilton West Kelowna

When you stay at DoubleTree by Hilton West Kelowna, you'll be within a 15-minute drive of Okanagan Lake and Waterfront Park. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool and an outdoor pool.

Languages

English

At a glance

DONE

Hotel size

    • 77 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Guests are recommended to download the property's Hilton Honours mobile app before check-in
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

What to do

  • Public winery tours
  • Beach nearby
  • Golfing nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (3800 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 32
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch TV
  • Premium cable channels
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • 3.00 percent destination fee will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 2 2025 to August 31 2025 (dates subject to change):
  • Fitness facilities

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per night (maximum CAD 150 per stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna

Frequently asked questions

Does DoubleTree by Hilton West Kelowna offer free cancellation for a full refund?

Yes, DoubleTree by Hilton West Kelowna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton West Kelowna?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at DoubleTree by Hilton West Kelowna?

Yes, dogs are welcome. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at DoubleTree by Hilton West Kelowna?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at DoubleTree by Hilton West Kelowna?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton West Kelowna?

No, this hotel doesn't have a casino, but Lake City Casino (14-min drive) is nearby.

What is there to do at DoubleTree by Hilton West Kelowna and nearby?

DoubleTree by Hilton West Kelowna has an outdoor pool and a fitness center.

Are there restaurants at or near DoubleTree by Hilton West Kelowna?

Yes, there's an onsite restaurant.

What's the area around DoubleTree by Hilton West Kelowna like?

DoubleTree by Hilton West Kelowna is a short 17-minute walk from Off the Grid Organic Winery and 4 minutes' walk from Westbank Centre Park.

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DoubleTree by Hilton West Kelowna Reviews

Reviews

8.8

Excellent

9.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Great staff and amenities. Wonderful stay.
Gaurav, 1-night trip

8/10 Good

Loved the property and staff was fantastic. Close to the wineries.
Neil, 2-night trip

10/10 Excellent

Quiet location. New hotel & clean room.
Tony, 2-night trip

10/10 Excellent

Very impressive hotel and staff. Everything was super clean and staff were professional and friendly. Only issue was the tv had a long delay changing channels,
Anoushirvan, 3-night trip

8/10 Good

Fully renovated hotel. Nice restaurant attached and a few other options within walking distance. Great hiking trail nearby. Housekeeping is every two days so keep that in mind.
Robert, 4-night trip

10/10 Excellent

It was a really nice hotel for a good price. The pool was nice. The location is pretty far on the west side of West Kelowna, but the drive into Kelowna was pretty easy.
Hao, 4-night trip

10/10 Excellent

Newly renovated!
Emily, 1-night trip

8/10 Good

New property. Good location in Westbank. Close to groceries, restaurants, etc. Staff were helpful. Great for a short stay.
Dana, 1-night trip

10/10 Excellent

Literally epic hidden gem
Dan, 1-night trip

10/10 Excellent

I arrived just before dinner. I checked in, went to my room, had a good meal downstairs and then went for a swim. Loved the inside/outside pool. It was refreshing. The room and bathroom were comfortable and I had a great night’s sleep. Fully recommend to others.
Elspeth, 1-night trip

10/10 Excellent

We went to Kelowna for the first time. As we step at the guest service we met Ashton he is from NW territories and such a warm welcome and friendly manner. Doubletree by Hilton is absolutely recommended very affordable make sure book ahead of time to get the best deal. The pool is what my boys can’t let go they had so much fun. Facilities is super clean and fancy. When we checkout Paul gave us such a wonderful smile makes me feel I want to stay great and best customer service as the hotel just 2 weeks old. And I highly recommended for family and lovers super clean and very very affordable.
Michelle, 2-night trip

8/10 Good

This is a great hotel but our room had one major issue. It was an adjoining room (with a locked door in our room to the one next door), and we could clearly hear the folks in that room. Whether it was the TV and phone conversations late at night or them getting up in the morning, both cost us sleep and made those times very unpleasant.
Christian, 5-night trip

6/10 Okay

It was a very nice new renovated hotel except for we didn’t have our refrigerator or microwave because the renovations and was not told about that, plus when we arrived we were locked out and had to knock then call them because it was one in the morning there was no one at the desk when it says it’s 24 hour ..once we called them she came out and got us so that was a bit frustrating but it is a very beautiful interior in the hotel and of course the Husband like that 55 inch TV lol the reception girl on at night was very pleasant as well
Valerie, 1-night trip

8/10 Good

The hotel is newly renovated and had been open for about two weeks. The room was very nice and the bathroom was fabulous with a beautiful walk in shower, lots of counterspace and even a nightlight. The large TV was easy to operate, unlike many we have come across. The bed was very comfortable, although I would have loved a second pillow. The location on the edge of West Kelowna made it easy to get on our way south in the morning. We had a good dinner at Turtle Jack's, which was very busy. On the downside, the AC unit was old and too noisy to run at night. I hope new, modern ones are on the way! The room was missing the promised fridge and microwave, which are definitely on the way. All in all, it's a beautiful property with good amenities including a great pool and outdoor seating with a firepit. we would definitely stay there again.
Susan, 1-night trip

4/10 Poor

This hotel has recently opened We had the misfortune to deal with Christine the manager over a number of issues with the hotel that they were aware of ,and had failed to inform us prior to our arrival including he following The , hotel was arguably not ready for occupation. Hotel systems were not working properly The staff were poorly trained No Fridges or microwaves in rooms Poor communication with the attached restaurant Re breakfast Rooms failed to be cleaned overnight The manager was happy to blame everybody else,but not take any accountability and yet no offer of any refund or future credit was provided. This would have been our minimum expectation and still is.
gareth, 2-night trip

8/10 Good

The property was newer, had a nice restaurant attached. Getting to Kelowna from west Kelowna can take a while, if traffic is bad. Our room had no fridge, as they are completing renos?!!. Beds comfy. Room was not fully cleaned when we came back. Big tv. Had streaming on tv. Overall nice stay.
David, 3-night trip

10/10 Excellent

Alireza, 2-night trip

10/10 Excellent

Cherry, 2-night trip

10/10 Excellent

Charlene, 2-night trip

10/10 Excellent

Susie, 2-night trip

10/10 Excellent

Jasmine, 1-night trip

2/10 Terrible

Megan, 1-night trip

10/10 Excellent

Michael, 2-night trip