In the heart of Sydney, Hotel Hacienda offers a warm welcome with helpful staff and convenient amenities. Enjoy free in-room WiFi, luggage storage, concierge services, outdoor furniture and a vending machine.
Hotel Hacienda puts you just a 5-minute drive from Star Casino and University of Sydney. Also, World Square Shopping Centre and Capitol Theatre are just a 5-minute drive away. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Redfern Station is 6 minutes and Central Light Rail Station is 14 minutes.
Languages
Chinese (Mandarin), English, French, Hindi
At a glance
DONE
Hotel size
64 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured onsite self parking (AUD 30.00 per night)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Built in 2000
Outdoor furniture
Accessibility
Wheelchair accessible
Elevator
Smooth flooring in room
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Hydromassage showerhead
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Fees & policies
Refundable deposits
A damage deposit of AUD 50 will be collected before check-in
Mandatory fees
This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.
Optional extras
Early check-in can be arranged for an extra charge of AUD 25 (subject to availability)
Late check-out can be arranged for an extra charge of AUD 25 (subject to availability)
Credit card charges are subject to an extra charge of 1.98 percent
Parking
Secured self parking costs AUD 30.00 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Also known as
Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern
Frequently asked questions
Does Hotel Hacienda offer free cancellation for a full refund?
Yes, Hotel Hacienda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hacienda?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Hacienda?
Yes. Self parking costs AUD 30.00 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Hacienda?
Check-in start time: 2 PM; Check-in end time: 10:00 PM. There's a charge of AUD 25 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of AUD 25 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Hacienda?
No, this hotel doesn't have a casino, but Star Casino (4-min drive) is nearby.
What is there to do at Hotel Hacienda and nearby?
Recommended spots to visit include SEA LIFE Sydney Aquarium (1.6 mi) and Star Casino (1.7 mi), along with Overseas Passenger Terminal (2.4 mi) and Circular Quay (2.4 mi).
What's the area around Hotel Hacienda like?
Hotel Hacienda is a short 6-minute walk from Redfern Station and 7 minutes' walk from University of Sydney. Travelers love the hotel's prime location.
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Hotel Hacienda Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.2/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
6.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Train station
Location
Lobby
Bed
Amenities
Shower
Parking
Cities
Reviews
8/10 Good
Jun 9, 2025
Great coffee and comfortable beds. Good shower pressure too! Only thing I didnt like was the scent in the lobby
Phoebe
Phoebe, 1-night trip
10/10 Excellent
May 22, 2025
Fantastic staff
Brendan
Brendan, 1-night trip
10/10 Excellent
May 1, 2025
Had an overall great stay in the El Nido accommodation. Please note that you can hear the train go by - it’s not too loud and that you can hear other visitors outside the room quite clearly so just be mindful of that with noise control. Besides this, hotel staff were friendly and responsive. Would recommend this accomodation.
Tijuanna
Tijuanna, 5-night trip
8/10 Good
Apr 11, 2025
The hotel itself is quite nice, the size of the rooms are what you pay for.
There is a train track right next to the hotel, which can be noise when in your room, but it is not worth worrying about.
Gryffon
Gryffon, 3-night trip
10/10 Excellent
Feb 15, 2025
It was a beautiful space. The beds were clean and so comfortable. The staff were incredibly pleasant I would recommend this place to everybody.
Aaron
Aaron, 5-night trip
2/10 Terrible
Jun 13, 2025
Manager was friendly on arrival and the room was clean neat and tidy but floors were polished concrete and room was tiny with no coffee or tea making facilities. Room was very noisy from trains running all night and other guests coming in during the night so unable to get any sleep.
Trevor
Trevor, 1-night trip
8/10 Good
Apr 18, 2025
Good
Ria
Ria, 1-night trip
10/10 Excellent
Oct 29, 2024
I always choose to stay at this property when in Sydney.
Hayden
Hayden, 1-night trip
10/10 Excellent
Nov 3, 2024
I stayed here 3 times in October. The last stay was the best. Very cute budget hotel. Comfy beds, lovely staff. Will definitely stay again.
Kelly
Kelly, 1-night trip
10/10 Excellent
Feb 3, 2025
Good value
Drew
Drew, 1-night trip
8/10 Good
Apr 5, 2025
Loved the space and proximity to the soccer stadium. Trains were very noisy so ear plugs are advised. The two bedroom apartment was perfect for our family, comfortable beds and kitchen a bonus. The floor was dirty in corners so house keeping needs to be increased, otherwise perfect and a great price for the city
Wendy
Wendy, 1-night trip
10/10 Excellent
Feb 28, 2025
Just what you need, nothing you don’t. Very consistent property.
Millay
Millay, 1-night trip
8/10 Good
Nov 14, 2024
Was nice and clean. Great mexican food
Kay
Kay, 3-night trip
4/10 Poor
Jun 1, 2025
Very noisy train line got woken up by the next rooms alarm going off so can hear absolutely everything. Bed not great. Limited parking stuffy room. Blind didn’t work. Wasn’t great at all
Elizabeth
Elizabeth, 1-night trip
10/10 Excellent
May 13, 2024
Excellent location, helpful and friendly staff.
Joshua
Joshua, 2-night trip
10/10 Excellent
Nov 16, 2024
The room was a bit small but very clean and staff were lovely and helpful
Traci
Traci, 2-night trip
2/10 Terrible
May 15, 2025
No towels when we got there filthy room no breakfast as advertised on Expedia website! We got some of our money back but had the inconvenience of having to move hotels!
Yvonne
Yvonne, 6-night trip
10/10 Excellent
Jan 30, 2025
Staff was super helpful.
You can hear the trains in our room.
Last time we stayed we didn’t hear the trains.
Cherylynne
Cherylynne, 1-night trip
8/10 Good
Aug 21, 2023
Lovely staff, delicious food in the restaurant all in a convenient location.
Cathryn
Cathryn, 3-night trip
10/10 Excellent
Aug 29, 2023
Just great location and relaxed.
Mark
Mark, 3-night trip
10/10 Excellent
Jan 14, 2024
Good location, tidy room and friendly staff.
Josh
Josh, 1-night trip
10/10 Excellent
May 27, 2024
Very happy with my overnight stay. Convenient location. Will stay here again
Dale
Dale, 1-night trip
8/10 Good
Oct 16, 2024
Really lovely staff, good communication and a funky budget hotel. Love the Spanish vibe! Comfy beds, hot showers with good water pressure. Central location, good hotel for a short stay. I've stayed twice in the past two weeks and will book again.
Kelly
Kelly, 1-night trip
10/10 Excellent
Nov 24, 2023
Super convenient, friendly staff and with car park.
Ariana
Ariana, 1-night trip
10/10 Excellent
Feb 1, 2025
my partner and I will use hotel hacienda from time to time as it’s the most convenient location to be for our visits to Sydney - it’s clean, the beds are soft and comfy, it’s convenient as hell with a short walk to Redfern station and it’s incredibly budget friendly. The prices on weekends are a bit of a rort but you literally will not find a place cheaper in Sydney over a weekend that is this close to everything. Staff are lovely and usually let us check in early if it’s a weekday or a Friday - we’ll be back many many many more times as the years rolls by.