In the heart of Osaka, Hotel New Otani Osaka offers a luxurious retreat with an art gallery, shopping mall, and 2 coffee shops/cafes. Unwind at FitnessCLUB spa or take a dip in the indoor pool; enjoy breakfast to dinner at one of the 10 on-site restaurants. With multilingual staff and proximity to public transit nearby Osaka Castle and Dotonbori Glico Sign.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Airport transfer
Free WiFi
Main amenities (12)
Daily housekeeping
11 restaurants and 2 bars/lounges
Full-service spa
Indoor pool
Breakfast available
2 outdoor tennis courts
Fitness center
Sauna
Self parking
Room service
Coffee shop/cafe
Babysitting
For families (6)
Children stay free
Babysitting (surcharge)
Refrigerator
Private bathroom
Daily housekeeping
Blackout drapes/curtains
The current price is CNY634
CNY634
CNY802 total
Jun 9 - Jun 10
Why we love this property
Work meets relaxation
Located in the city center, this hotel offers 17 meeting rooms and workstations. After business hours, guests can enjoy the spa, sauna, and tennis courts.
Food scene extravaganza
This hotel dazzles with 11 restaurants, a cafe, and 2 bars offering diverse cuisines. Garden views and vegan options enhance every meal.
Spa escape by the river
A full-service spa, sauna, and hot tub create a riverside wellness sanctuary. The fitness room and daily spa services enhance the relaxation journey.
Hotel New Otani Osaka puts you in a great location, within just a 10-minute walk of Osaka-jō Hall and Osaka Castle Park. You can visit the spa to be pampered with facials or mani/pedis, and ALL DAY DINING SATSUKI, one of 11 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a fitness center. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Osaka Business Park Station is 4 minutes and Osakajo-koen Station is 5 minutes.
At a glance
DONE
Hotel size
525 rooms
Arranged over 18 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (JPY 2000 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Height restrictions apply for onsite parking
Onsite garage
DONE
Transfers
Airport shuttle from 8:00 AM to 5:00 PM*
Bus station shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
11 restaurants
2 bars/lounges
Coffee shop
Room service (late night)
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Children's menu
Bed rails
Stroller
Lifeguard on site
What to do
Shopping
Bicycle rentals nearby
Boat tours nearby
Working away
17 meeting rooms
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1986
Safe-deposit box at front desk
Fitness center
An indoor pool
Art gallery on site
Shopping mall on site
Bicycle parking
Full-service spa
2 outdoor tennis courts
Sauna
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Uses some LED lighting
Banquet hall
Reception hall
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Handrails in stairways
Stairway handrail height (inches): 35
Wheelchairs available on site
Doorbell and phone notification
Well-lit path to entrance
Stair-free path to entrance
Area rugs in public areas
Thin carpet in room
Tile flooring in public areas
Cobblestone flooring in public areas
Room amenities
Be entertained
43-inch Smart TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free newspapers
Free wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Energy-saving switches
Uses some LED lighting
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
ALL DAY DINING SATSUKI - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
TEPPANYAKI KEYAKI - Overlooking the garden, this steakhouse specializes in Japanese cuisine and serves lunch and dinner. Open daily.
ISSHIN - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
FRENCH CUISINE SAKURA - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Open select days.
Sky Lounge Four Seasons - Overlooking the garden, this cocktail bar serves light fare only. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 5520 for adults and JPY 3105 for children
Airport shuttle service is offered for an extra charge of JPY 1800 per person (one-way)
Bus station shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle for children between the ages of 6 and 12 costs JPY 900 (one-way)
Parking
Covered self parking costs JPY 2000 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Facility access costs JPY 3850 per person. Facilities include fitness facilities, a sauna, and a hot tub.
Pool access is available for an extra charge of JPY 6000 per night
Pool access available from noon to 6:00 PM
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
This property requires children 0-3 years old to wear waterproof pants in the pool.
Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.
Also known as
Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka
Frequently asked questions
Does Hotel New Otani Osaka offer free cancellation for a full refund?
Yes, Hotel New Otani Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel New Otani Osaka?
Yes, there's an indoor pool. Guests have pool access from noon to 6:00 PM.
Are pets allowed at Hotel New Otani Osaka?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Otani Osaka?
Yes. Self parking costs JPY 2000 per night.
Is airport shuttle service offered by Hotel New Otani Osaka?
Yes, an airport shuttle is available from 8:00 AM to 5:00 PM at scheduled times. The charge is JPY 1800 per person one-way.
What are the check-in and check-out times at Hotel New Otani Osaka?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel New Otani Osaka and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel New Otani Osaka also has 2 bars and a sauna, as well as a fitness center.
Are there restaurants at or near Hotel New Otani Osaka?
Yes, there are 11 onsite restaurants, featuring local and international cuisine and garden views.
What's the area around Hotel New Otani Osaka like?
Hotel New Otani Osaka is located by the river in Chuo, a short 4-minute walk from Osaka Business Park Station and 13 minutes' walk from Osaka Castle. Travelers say the area is walkable and good for families.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.2
Amenities
9.6
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, delicious, and varied with a wide range of options. (63 reviews)
The spa services were top-notch and a wonderful addition to the stay. (7 reviews)
Parking was free and offered ample space. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
View
Location
Restaurant
Train station
Castle
Breakfast
Lobby
Bed
Reviews
Verified
10/10 Exceptional
Apr 22, 2026
The room is cozy and comfortable, staffs are professional and friendly. The restaurant also very nice.
Huiwen
Huiwen, 3-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Really nice hotel. Staff was very friendly and helpful
Shaylene
Shaylene, 2-night trip
Verified
8/10 Very good
Apr 16, 2026
Room was clean, staff was very friendly and accommodating. Rooms had amazing views of Osaka castle and the park. Transit was really close and easily accessible
Taylor
Taylor, 3-night trip
Verified
10/10 Exceptional
Apr 9, 2026
Very clean, with superb views!
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
Feb 9, 2026
super clean room, kind staff, good breakfast, close to park, etc, definetly will reserve again
Choonsyk
Choonsyk, 2-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Wonderful and welcoming staff, amazing views from the room.
Bruce
Bruce, 2-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Great property and location
Roberto
Roberto, 2-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Clean, great staff, excellent location
Mário
Mário, 2-night trip
Verified
4/10 Fair
Apr 21, 2026
If you like modern style, this is not the hotel to go. The vibe was kind a dark.
This is an obsolete style hotel.
The breakfast was just overpriced.
I expected better food and more varieties with the price because the food quality standard is high in Japan.
I liked the cafe and restaurants in the near buildings better.
The staff were very friendly and professional.
Yu
Yu, 2-night trip
Verified
8/10 Very good
Mar 21, 2026
Clean room, dated but clean. Close to subway short distance walk
Pauline
Pauline, 4-night trip
Verified
10/10 Exceptional
Jan 7, 2026
One of the best hotels in Japan. Hotel staff are very kind and gracious. Amazing buffet and lovely rooms. Hope to return again.
John
John, 2-night trip
Verified
8/10 Very good
Dec 30, 2025
Great location. Friendly staff
JING
JING, 3-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Very clean, helpful staff, convenient location
Genevieve
Genevieve, 1-night trip
Verified
10/10 Exceptional
Nov 1, 2025
Beautiful hotel, staff was extremely accommodating.
Keith
Verified
10/10 Exceptional
Nov 17, 2025
Wonderful staff and absolutely stunning castle view. Would stay again.
Glen
Glen, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Excellent services
Shin Hen
Shin Hen, 2-night trip
Verified
10/10 Exceptional
Dec 4, 2025
The staff were extremely accommodating, the room was clean, the location was perfect for a couple with one day to pack in as much Osaka as possible.
Wesley
Wesley, 3-night trip
Verified
6/10 Good
Oct 29, 2025
The building is old, but the breakfast was really nice
Nanako
Nanako, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Relatively quiet without too many tourists.
Yumi
Yumi, 2-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Great view and service
Ye
Ye, 4-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Very good hotel. Staff are nice and caring.
Chuhan
Chuhan, 2-night trip
Verified
10/10 Exceptional
Dec 9, 2025
I am more than happy to stay at Ohtani Hotel. All workers are friendly and kind and foods are all nice. I will keep using Ohtani Hotel in the future.
joon woo
joon woo, 1-night trip
Verified
8/10 Very good
Oct 11, 2025
The room was good and clean, and the staff were very helpful and friendly
Mohammed
Mohammed, 4-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Stunning location, impeccable service. Rooms were a little dated but nothing out of the ordinary, plus huge for Japan. Had a beautiful stay
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2025
The service was the best. The staff was super friendly and willing to help with anything with out having to be asked.